Professional photo equipment dealer.
Good communication on the website mail function. Fast delivery.
Acratech (acratech.net) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
Good communication on the website mail function. Fast delivery.
Quick to order, quick to ship, and quickly received.
I had been looking for a Leica M-M6 Custom Plate to fit my Leica MA, and Acratech had the item in stock. I ordered it, and it arrived at my residence within the week. It fits nicely on my Leica MA, and now I can use it with my tripod and ball head, which is compatible with the Arca-Swiss type release clamp.
Great quality, I have purchased many of their products and have never been disappointed. Top quality and craftsmanship.
I ordered the wrong item. They replaced it with the correct one. I would contact them, before I purchase and item online to make sure I had the right item. Otherwise great service.
I use Acratech gear because of its high quality, ruggedness, and that it's a family business making this stuff in the USA. The GPX ball head, lever lock, camera and lens plates provide an adaptable and solid platform for my photography. Thanks to Scott and Patty!
Great product, great service. Everything was great. Would do it again in a heartbeat.
I used the GXP-SS on a recent trip to Glencoe in the Scottish Highlands. I had to undertake considerable trekking in winter conditions over hilly terrain. I chose the GXP-SS ball head for use with my Nikon Z9 and a Z 24-70 f/4 lens which I use for landscape photography. PROs:The ball head coped really well with the mounted equipment load, and withstood the winter conditions and intermittent snowfall well. The high torque screws worked really well and did not fail even once. CONS: Maybe it's just me, but I found reversing the ballhead to shoot panoramas rather fiddly and cumbersome in the intense cold, icy winds and with winter (photographic) gloves on. I plan on investing in a good levelling head to go with this ball head.
Owner took my call on his day off. Found a solution for my classic Canon EOS1n. Really went the extra mile to help me out. Unusual service in this day and age. Thank yiu!
Order was processed quick and arrive in very good time to NZ. As yet I have had very little time to use the product in the field but initial use is excellent, functions very well and easy to use. The large bubble level is great. The ability to rotate the arca swiss plate is also necessary for my photography and has a nice stable fit. Based on limited use so far I am very happy.
Easy to place an order and fast delivery. Each quick release plate I have ordered from Acratech has fit the camera and has eliminated the camera slipping and rotating on the tripod.
Always great gear and great service from Acratech!
I have other ball heads but they always slip forward when cranked into position. Buy it right the first time. I was very pleased when I called for a repair on my first ball head. The knobs had worn out after many years of service.
great product, easy to use, solid feel to it, and great delivery time!
Easy website to navigate. Notification from Acratech within minutes that my order was received. Another notification the same day my order was shipped. Item arrived in well packaged boxes with foam inserts for protection during shipping. Very impressed with this and the tripod head/leveling base is the best I’ve ever owned. I’m a highly satisfied customer!
Great customer service when there was a hiccup with the payment process. Promptly received the panoramic head, and I have been loving it ever since.
This is by far the best tripod head i have ever had!!! Top build quality.
The Best Head Tilt. The simplicity, quality and craftsmanship are superb! - Recommended
We are grateful for your review and sharing your opinion. Our amazing customers support are what inspires and motivates us to make products to exceed their expectations. Thank you kindly! Acratech
Excellent service, fast and clear (US based) communications about company policies and products.
We take pride in providing our customers and potential customers the information, service and products that exceed their expectations.
62 reviews matching