Advanced Medical Certification (advancedmedicalcertification.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 58 of them were added in the last 12 months. Last updated 2026-08-10.
Explains very well. Great deal on Groupon this is my second time using AMC
Reply from Advanced Medical Certification2026-08-03
Thanks for taking the time to share your feedback with us, Cleta. It means so much when our customers share their experiences.
Please continue to help save lives!
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-07-08
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
Please continue to help save lives!
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-06-08
Hello Marcelo Antonio,
Thank you so much for taking the time to leave us this amazing review. This means a lot to us!
Please continue to help save lives!!
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-06-08
Hello Andrea,
We really appreciate you taking the time to share your feedback. We're glad you felt at ease using our certification course.
- James Lee, Empowerment Team
This is easy, super convenient, and allowed me to go at my own pace !
There were a few things that needs improvement in my opinion.
The certification is to the day two years from now. I need to have the convenience of having the whole month to get certified, instead of this day I took the class. Things happen, life happens, we need to be able to have the month available in the event other events take precedence.
A-fib was described as A-flutter, which could be changed/updated.
There were other things that need to be changed/updated on the learning courses, but other than those little things, it was easy to use.
Getting the CEUs was a bit annoying to retrieve from another site that I had to create an account for.
It would have been nice to print/download certificate and CEs all in one place.
The convenience of this is being able to have BLS, ACLS, and even PALS but I already was recertified for PALS earlier this year.
Don't forget to get your Groupon for this.
Reply from Advanced Medical Certification2026-05-15
Hello Sandra,
Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you found the course convenient, easy to use, and appreciated the ability to complete it at your own pace.
We also sincerely appreciate your suggestions for improvement and have acknowledged the concerns you raised. Regarding certification validity, all of our courses are self-paced, allowing learners to return and complete them at any time before finishing. Additionally, certifications may be renewed in advance, so you do not need to wait until the exact expiration date to recertify.
We also appreciate you pointing out the A-fib/A-flutter content reference. Feedback like this helps us continue improving and updating our course materials for accuracy and clarity.
Regarding the certificate retrieval process, we understand your concern about being redirected to CME University and needing to create a separate account. Digital certification cards can be downloaded directly from the “My Completed Courses” tab, while CME University is used by our accredited partner, Postgraduate Institute for Medicine (PIM), to issue and track continuing education certificates for compliance purposes.
Thank you again for your valuable feedback and for choosing us for your certification needs!
- James Lee, Empowerment Team
Terrible. Wouldn’t refund or credit a course that was ordered incorrectly despite immediately being caught. As a business that has used them dozens of times. Reccomend Accredited Medical Education as another AHA backed physician owned course at half the cost with better coursework.
Reply from Advanced Medical Certification2026-05-15
Hello Baylee Lamberth,
We apologize for the poor experience you had with our product or service. We strive to provide the best possible service to our customers, and we are disappointed that we were unable to do that for you.
We take customer feedback seriously and are always looking for ways to improve our products and services. You mentioned that you are having an issue with a refund request. We would appreciate it if you could provide more details about your experience by contacting us so that we can learn from it and make sure it doesn't happen again.
Furthermore, we just want to let you know that the AHA is not an accrediting body. We are accredited by the Postgraduate Institute for Medicine (PIM), the same accreditor to the AHA.
We value your business and hope that you will give us another chance to serve you better in the future.
If there is anything else that we can help you with please don't hesitate to contact us at (866) 352-1420 or contact me directly at [email protected].
Please continue to help save lives!
- James Lee, Empowerment Team
I rate myself as competent and caring with growing experience in patients support and teamwork
Reply from Advanced Medical Certification2026-05-13
Hi Scholar Cheptoo Birgen,
My name is James, I'm a part of the team at AdvancedMedicalCertification.com. Thank you for certifying with us. We appreciate your review regarding your experience.
After reviewing your feedback, I wanted to reach out to help.
You rated us 1 out of 5 stars but mentioned good things in your review.
It seems that you rated us 1 (bad) instead of 5 stars (excellent). We know that sometimes the rating systems aren't too clear, so we provided some guidance below. Our customer reviews are very important to us, and we hope you will be willing to revise and update your review based on your experience.
Star Rating system:
5 stars - Excellent
4 stars - Great
3 stars - Average
2 stars - Poor
1 star - Bad
If you would like to edit your review, all you need to do is log in to Trustpilot and access ""My Reviews"" to edit your review. You can log in here https://www.trustpilot.com/users/connect?redirect=/. More detailed instructions on how to use the tool can be found here https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review#edit-review-0.
If there is anything else that we can help you with, please contact us at (833) 659-2910 or contact me directly at [email protected].
Please continue to help save lives!
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-05-06
Dear Michelle,
We're sorry to hear about your less-than-satisfactory experience with us. Your feedback is incredibly valuable as it helps us improve our services.
We understand the frustration you've encountered. Please know that we take your concerns seriously and are actively working to address them to prevent similar issues in the future.
If you're willing, please reach out to our customer support team directly at (866) 352-1420 or email at [email protected] and we'll do everything in our power to resolve this matter to your satisfaction.
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-05-04
Hello Kristian,
Thank you so much for taking the time to leave us this 5-star rating.. This means a lot to us!
Please continue to help save lives!
- James Lee, Empowerment Team
Excellent customer service. Respond to concerns as soon as possible.
Reply from Advanced Medical Certification2026-04-01
Hello Valued Customer,
Thank you for the kind words! We're so happy your certification process at Advancedmedicalcertification.com went so smoothly.
- James Lee, Empowerment Team
1. I can't get logged in on my old account. You've apparently changed how the log in works -- email address instead of user name. Resetting my password didn't work (never got an email for that, even though I get almost daily email reminders that my cert is expiring). I had to use an entire new email to purchase.
2. Navigation is terrible.
3. Constant pop ups to buy more stuff is distracting and infuriating.
The only reason I use this site is because my employer accepts it.
Reply from Advanced Medical Certification2026-04-01
Hello Valued Customer,
We apologize for the poor experience you had with our product or service. We strive to provide the best possible service to our customers, and we are disappointed that we were unable to do that for you.
We take customer feedback seriously and are always looking for ways to improve our products and services. You mentioned issues you encountered and this is not the experience we want you to have.
We would appreciate it if you could provide more details about your experience so that we can learn from it and make sure it doesn't happen again.
We value your business and hope that you will give us another chance to serve you better in the future.
If there is anything else that we can help you with please don't hesitate to contact us at (866) 352-1420 or contact me directly at [email protected].
Please continue to help save lives!
- James Lee, Empowerment Team
I
Ibrahim Taher · 1 review · Experienced 2025-06-10 ·
★★★★★
The flow of learning is incredible
The flow of learning is incredible, they provide a digital or physical handbook, videos, and audio books, also the provide videos for real experiences, and case- scenarios
Reply from Advanced Medical Certification2026-03-26
Hello Ibrahim,
We really appreciate you taking the time to share your feedback. We're glad you felt at ease using our certification course.
- James Lee, Empowerment Team
A
Ahmed Al-Bahnassy · 1 review · Experienced 2025-06-15 ·
★★★★★
great experience
Reply from Advanced Medical Certification2026-03-18
Hello Ahmed,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Please continue to help save lives!
- James Lee, Empowerment Team
M
MC · 1 review · Verified · Experienced 2026-02-28 ·
★★★★★
Easy
Easy, convenient, well-don
Reply from Advanced Medical Certification2026-03-04
Hello Valued Customer,
Thanks so much for taking the time to leave us a 5-star rating. It's much appreciated!
- James Lee, Empowerment Team
The assistance when needed was great. Easy to follow
Reply from Advanced Medical Certification2026-03-04
Hello Rosemary,
We really appreciate you taking the time to share your feedback. We're glad you felt at ease using our certification course.
- James Lee, Empowerment Team
Reply from Advanced Medical Certification2026-03-04
Hello Roderick,
Thanks for taking the time to share your feedback with us! It means so much when our customers share their experiences. Please continue to help save lives!!
- James Lee, Empowerment Team
AMC had very thorough and high quality resources to review for my BLS certification. This was the second time I have used them and will probably continue to recertify this way until I retire 😊 it’s so nice to do my BLS recertification on my own schedule!
Reply from Advanced Medical Certification2026-02-13
Hello Marda,
Thank you for the kind words! We're so happy your certification process at Advancedmedicalcertification.com went so smoothly.
- James Lee, Empowerment Team
The course allows me to download the material and take my time reviewing it for a better comprehension. I can also retain the course material for future reference.
Reply from Advanced Medical Certification2026-02-13
Hello Jonathan,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.
Please continue to help save lives!
- James Lee, Empowerment Team
Great class!
Easy to understand. I loved the videos and practice
Reply from Advanced Medical Certification2026-02-11
Dear Rontetta,
We're happy you found excellence in our certification course. Thanks for your trust, we're thankful for amazing customers like you.
- James Lee, Empowerment Team