Advantage Gold (advantagegold.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 60% of negative reviews. Last updated 2026-08-10.
I worked with Brad Lipton for my first gold and silver bullion purchase. He is very easy to work with and gave me solid recommendations. After submitting my forms for allocated storage we selected the coins together based on my budget. I'll be coming back for more purchases over the next year.
At every step you asked "Do you have any questions" an excellent approach.
Michael, my sales guy/ rep from the TPA OFFICE is absolutely a great person. I would not be a customer save for Mike. Thank you Mike.
Dane's customer service was outstanding! Dane assisted me through the entire on-boarding process, was very knowledgeable, professional, and patient with all my questions. Great job Dane! Thank you.
It was a fast informative experience (twice now) with Dane. He's very knowledgeable, friendly and help us decide what was best for us. We will be investing more with him at Advantage in the future. Thank you for the informative experiences.
I highly recommend Advantage Gold for your investment in precious metals. I had a fantastic experience with them. The staff efficiently answering all of my questions and provided prompt service. Also, their prices are very competitive.
Marcus was extremely helpful in explaining the process, the benefits of investing in precious metals, and the longer-term perspective of growth and value.
My experience with Advantage Gold has been above and beyond phenomenal! Charlie Tomas, Patrick nelson and the clientele team are very professional! I am very grateful to have been helped each step of the process. They were able to explain in great detail when some thing had needed clarification. All the staff was amazing to work with! Thank You Adavantage Gold🇺🇲
The communication level was fantastic. Advantage Gold sent me materials to help educate me so that I could make informed decisions. Jarred was invaluable in terms of his knowledge and assistance.
Patrick Nelson and Andrew Jordan worked in tantum to provide the expertise to process my transactions.
My experience with Advantage Gold has been “Exceptional Service.” An awesome company to work with, for your precious metal purchases. I would highly recommend them, without any hesitation. Thank you, Advantage.
I've been trying to get a live person and tried every number I can but noone will answer. I'd rank customer service a zero but there's no option for that here.
Hi there. We’re so sorry for the frustration! We pride ourselves on being accessible, so we’d love to know what went wrong. Please call us directly at (888) 450-1799 or email us at [email protected] with your name so a live manager can get this sorted out for you immediately.
Everyone is very friendly. Dane, my broker seems to take personal interest in me. also have confidence in his guidance after doing research on my own.
Dane was good in explaining the business of buying gold.
I was amazed how simple it was to work with this company. First - they really educate you in short simple easy to understand language explaining each step of the process along the way. I was interested in diversifying the metals and they gave me some great advice. The whole process took less than 20 mintues. They handled everything from transferring the money from my IRA and settling the shipping and other fees - which were so much less than I thought. Much cheaper than the fees in a brokerage account! If you have even THOUGHT about buying Gold - JUST CALL THEM. Seriously! I have been hesitating buy gold and that has cost me - but its never too late to make a good decision.
Cannot express how thankful I am with help received from Dane and Stephanie. They went out of their way to help me with a custodial issue. Would highly recommend them to anyone looking to start a self directed precious metals IRA.
My experience is highly positive one. I have learned so much information and facts about all coins market and their potential performance. Listed every necessary detail to go back and research if needed. I highly recommend Advantage Gold for your investment needs. Quick service with Excellent knowledge! This review is for Richard S. and Justin G.
I had the pleasure of working with Jose Soto. He is not only a wealth of knowledge but is also very transparent about all the ins and outs when it comes to owning gold for the first time and on an ongoing basis. He provides updates throughout the year explaining the market conditions good, bad or indifferent. I recommend him as your "gold guy" if you're looking for the "right guy".
My AG contact, Charlie, took time to explain to me, in laymen's terms, what we were doing and why.
Using disingenuous marketing, like through the "My Federal Retirement" newsletter. Offering a "presentation that can be viewed later", to signing up and the FAQ's say there is "no recording available". This tells me there will only be a "hard sell" for their products and offers. I will NOT be attending, and will now await the certain mountain of email sales pitches I will surely receive. We get enough BS in our everyday lives. This is just another company adding to the pile. ========================= EDIT - I was asked for more info, but conveniently I am not allowed to provide any? They say my review may be deemed "not genuine". Yet they give no chance to prove it is. Nowhere to upload screenshots, etc. As I suspected, be VERY carful with your money people! ========================= Edit #2 - after your response I just need to ask potential customers. Look at all the "5 star" reviewers with only ONE review. What does that tell you? Dig deeper then.Maybe search "Advantage Gold Scam." Here is what you'll see.... ""Advantage Gold is not a government-designated or illegal scam, but it faces significant customer complaints and industry criticism for aggressive sales practices, extreme pricing markups, and high-pressure tactics. Many investors report losing substantial portions of their retirement funds due to these questionable sales strategies."" Be careful people... Learn from your own study, not just blindly trusting a "salesman".
Hello M, At Advantage Gold, our top priority is customer satisfaction. That is why we maintain over 2,500 5-star ratings with a 4.9/5 average across all major review sites. We sincerely apologize for the frustration you experienced, and we want to clear up what happened because it was never our intention to mislead you. Through our educational partnership with My Federal Retirement, we only provide resources to individuals who voluntarily choose to register. Registration & attendance is entirely optional, and we only reach out to share the materials requested. The link you were viewing was the webpage where the webinar recording would live after it occurred. Naturally, we cannot provide a recording of a webinar until after the live event has taken place and been recorded. We encourage people to view the webinar live so they can ask questions in real time. Now that the webinar has been presented, it is absolutely available to view in that section at your convenience. We genuinely wanted to send this to you directly, which is why we utilized Trustpilot's tool to reach out. Because your profile only shows the letter "M," we could not locate your registration in our system to email you the link or address your concerns over the phone. We apologize if that automated request felt like we were dismissing your review. We truly just wanted to find your account so we could help. If you are still interested in viewing the presentation, please email us directly at [email protected] or contact us directly at (888) 501-9001 so we can send the replay link straight to you. Wishing you the best, The Advantage Gold Team
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