Staff very helpful as had a gift card…
Staff very helpful as had a gift card for my birthday. Helped and made it easy to purchase
About Adventurekings
Data updated- Website
- adventurekings.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 5 reviews
- Replies to negative
- 80% (28/35)
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Is Adventurekings legit?
Adventurekings (adventurekings.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 28% give 1 star; The business has replied to 80% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-09-04.
What people say
Generator 2KW
I ordered online, it was very simple and easy. Delivery was prompt. Very happy ,as all stores in the Redlands area had sold out due to blackouts.
The punctuation of how quick that I…
The punctuation of how quick that I received the awning and the help of getting the mounts for it. 👍
good service at parkinson plus great…
good service at parkinson plus great products
Don't order delivery
Ordered one tent pole. Took five months to arrive. Followed up numerous times and said its delayed though it was in stock at all stores.
Reply from Adventurekings2025-04-13
Hi MAt, Thank you for taking the time to leave this review, we're very sorry to hear that there had been some confusion on stocking levels, as we do generally dispatch items that are stocked within 1-3 business days. Regards, Andrew
No follow up
I'm sorry but I made a complaint about water coming in my rooftop tent in quite a large quantity and everything went well until it was denied. I call to ask why and was explained that my complaint about the mold was not the company's doing. I then explained that I did not complain about the mold but that I do have quite a bit because of the original problem. I was then informed that I would be contacted but never was. I do understand that I could have gone back to the shop or called but I had to leave town very soon ( and had informed the store people that took my complaint about it and they assured me it would'nt be a problem). I also understand that mix up like this Can happen. The only thing is that I am now travelling with a usless rooftop tent ( as I was ask to not get rid of it until everything is sorted) unabling me to get another one "just incase" and so having to pay quite an amount in hostels that I wanted to avoid by getting a rooftop tent in the first place. I am really sorry if this is not clear, don't hesitate to send an email if you are looking for more information. I wish you and your team a good day
Reply from Adventurekings2025-04-06
Hi Aimy, Thank you for taking the time to leave this review and feedback on your experience with both our instore and claims teams, I have passed this on to them so that they have oversight of this review. Regards, Andrew
Jump starter I bought it a few weeks ago and today…
I bought it a few weeks ago and today was the first time I used it and it has done the job bob . Very happy with it. And also a fantastic price. Thanks
Always good product and pricing
Always good product and pricing, always fast to post, but your advertising is pretty spammy, and your website is awkward to use on a Android mobile
Fast hassle free transaction
Fast hassle free transaction, good quality product at a great price.
Swag
Very reliable and quick delivery
Customer service nonexistent
Customer service nonexistent Thank you for your reply Andrew. Please don’t patronise me or other customers making complaints. I reached out. Explain my issue and I’ve got the same garbage reply that you give to everyone else instead of replying garbage. Try and fix your customer service. I refuse to buy anything else from your organisation And I’m gonna do my best to express my concerns to other prospective customers.
Reply from Adventurekings2025-04-01
Hi there, Thank you for the review, we're very sorry to hear that your experience had been a negative one, I can see that we had reached out to assist in early March, but hadn't heard back from you, so that we may assist please do not hesitate to get back to us. Regards, Andrew
Easy fast service and ther product…
Easy fast service and ther product actually works luv it for my boat..
The product was of good quality however…
The product was of good quality however the description of the product was not sufficient enough for me to make the right choice as I had to alter it to suit my requirements
You took my money knowing the product…
You took my money knowing the product was out of stock. Then it took 5 or more phone calls to get a refund after more than 15 days. This act is borderline illegal.
Reply from Adventurekings2025-04-06
Hi there, Thank you for taking the time to leave this review, we're very sorry to hear that the generators were out of stock in your state at the time of your online purchase, as our system does go off of country-wide stock, we're glad to hear that this has since been resolved at your request. Regards, Andrew
Very happy with the service from staff…
Very happy with the service from staff in store and impressed with quality and prices of the products.
Great product, slow delivery!
We ordered our products with the understanding delivery would be approx. 14 days. We are now 10 days past our expected delivery and have not received our ordered. Disappointed in the service. We have now received our products, and the quality is what we expected. The slow service with delivery is still an issue for us. We would happily purchase again in store, however at this point it would be highly unlikely we would purchase again online.
Reply from Adventurekings2025-03-30
Hi Darlene, Thank you for the feedback, I have forwarded your review on to the courier company that the consignment was sent under, and to our logistics team so that they have visibility on courier performance. Regards, Andrew
Best pump ever
Really quick "ready for collect", and easy in-store experience.
Purchased a Kings 2000w inverter from…
Purchased a Kings 2000w inverter from 4wdsupercentre did not work from the start. Would not refund my money. AVOID
Reply from Adventurekings2025-04-13
Hi Shaun, Thank you for taking the time to leave this review, we're deeply saddened to hear that you may have had issues with an inverter, I can see that we had reached out attempting to get information from you but didn't hear back, however we appreciate your taking the time to provide this follow up. Regards, Andrew
Inverter
Product was good , 3000W inverter and a good price. Packaging was good. Pick up was not so good. Did click & collect. When I turned up, there were quite a few already waiting. Signage and instructions from staff not the best. But staff were helpful once I got to talk to someone.
Reply from Adventurekings2025-03-27
Hi Charles, Thank you for your review and for providing your input, it is greatly appreciated. We thank you for sharing your experience regarding our click and collect, this will be passed on. We are happy to hear that you were satisfied with the assistance provided. Kind regards, Rachael
Because it was wrong thing I got and…
Because it was wrong thing I got and was told get store credit and 10% to put back on shelves that not right
Reply from Adventurekings2025-03-27
Hi Diane, Thank you for your review and feedback on our returns policy, as while we do have it posted on the door, counter, on your proof of purchase and on our website, we understand that while breezing through checkout it may get missed. Kind Regards, Rachael
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