Great customer service by…
Great customer service by representative William Bray. He handled my concern professionally and followed back up with me a few hours later. I will definitely continue using them for my rental properties.
Affordablehousing.com (affordablehousing.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 33% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-12.
Great customer service by representative William Bray. He handled my concern professionally and followed back up with me a few hours later. I will definitely continue using them for my rental properties.
I had an educational experience. Kemar Small was very knowledgeable and helpful in explaining the benefits of utilizing the Affordable Housing premium option to boost my search for qualified Section 8 tenants. He also explained all the additional benefits offered by Affordable Housing. We had a great conversation! Thanks! Owner: Adrian Shanklin
Gloria Caldara Was very helpful and made it her mission to help me with a problem I had. She exceeded my expectations!! And solved the problem quickly!
Gloria Caldara was very helpful answering my questions and direct me on what to do during the process, great customer service.
Vanessa was very nice and took her time to walk me through the process in listing my property. She also explained to me the differences of premium memberships. I am considering of getting premium now.
I paid for 2 months the premium package of $79 per month, I only got 2 lousy leads! I called to get a refund, is not fair they falsely advertising hundreds of leads, if you contact more than 50 they want to charge you more money, this is a waste of time and money, and 2 months of mortgage and hoa payments, do not depend on this site to rent your properties... called them and customer service they treat you like if you are ignorant, telling me I have over 1400 prospects available.. and other lies, they said I needed to call within 5-7 days to get a refund this is ridiculous how will you know if this works in 5-7 days?
Rick Tefel helped me with a terchnical glitch instantly to help correct and boost my ad, great customer service, this site is awesome.
I had the pleasure to speak to Elena Amado who was absolutely amazing. She basically had an onboarding phone call with me while I was verifying my information over the phone. She walked me through step by step on how to post my first property and how use the tools available through the Affordable Housing website Great service.
My representative Elena, was amazing and extremely helpful. She provided great guidance and excellent customer service.
Kemar was knowledgeable and helpful. He worked to quickly understand and resolve my query.
I was having a difficult time getting responses to support tickets and continued to get disconnected after holding for several minutes, while only trying to obtain a copy of a receipt for a charge on my corporate card. After several attempts, I was finally connected to Kemar Smalls. His customer service was immaculate and efficient. His assistance turned a 1 star review into a 5 star review.
Kemar, was very helpful and pleasant to work with.
Mr William Bray provided me excellent service Thanks!
Vanessa Vives assisted me today and her skill at communicating was excellent and comforting she gets a 10 out of 10
She was amazing and helped with all that I needed.
Lucy helps me in a very professional manner. Thank you Lucy
My experience was awesome as for the representative Mr. Small was thorough in his research. Also, understanding, encouraging, and helpful.
Gloria Caldara was the absolute best to work with! Not only did she take ownership of the problem, but she saw the problem through until completion. This was a process that took a couple weeks to complete and she delivered. Answered all emails and calls-kept the lines of communication open. If you have need for service with a smile and thoroughness, ask for Gloria. You won’t regret it.
Rick is very helpful,knowledgeble and supportive.
Kemar was polite courteous and helped with resetting my locked account and answered all my questions patiently and explained about the different levels of help I can sign up for with Affordable Housing.
104 reviews matching