Affordablehousing.com (affordablehousing.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 33% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-12.
I had an outstanding experience with the online customer Kemar! From the moment I reached out, I felt valued and heard. The representative was incredibly prompt, friendly, and knowledgeable. They addressed all my questions with clear, thorough responses, and resolved my issue quickly and efficiently. It's rare to come across such seamless, professional service, and I truly appreciate how easy they made everything.
she was very helpful and very kind. she answered all my question.
Louise is helpful and very quick in assisting me when I called for help. She was able to resolve my concern in a couple of minutes. Thank you!
I had the delight to work with Kimmy on some issues I had with the portal system. She was very knowledgeable about all questions I had. Kimmy was able to take a deep dive into my profile and find the problem then fix it. She was very informative on directing me on how to use the website. This was great experience working with Kimmy. I high recommend everyone to ask for her.
Great attitude and willing to solve problems and thorough. Thanks Kemer Small
Gloria Caldara helped me out with a lot of information I e been searching forever for. She took her time to answer all my questions.
I have been using this platform for years but I never called for help. When I called I had the pleasure of talking to William. He was very polite, patient and helpful with teaching me how to use the affordable housing system to contact future tenants.
She was able to help me find the forms i needed to fill out. She was very respectable and spoke with intelligence. Great customer service.
Kemar Small was very helpful with updating my Membership. There has been a few changes to the Different plans offered on Affordable housing since I became a member. He explained the benefits of each plan and helped me select the one that is best for my needs. Thank you Kemar
Great service! Kemar is very professional and helpful!
I sincerely appreciate William Bray’s attentiveness to my needs and his prompt resolution of the listing verification. His clear and informative explanation of the premium subscriptions has given me a much better understanding, and I now feel confident in presenting the benefits to company management. Thank you, William!
Louise was very patience and knowledgeable. My issue didn't have to be escalated to IT.
William is the most helpful person I have dealt with in years. THANK YOU
On multiple occasions I've made calls that required me to talk to someone that would help .by far this has been the easiest, most satisfying call I have experienced VERY NICE, VERY CONVENIENT. The best hands down!!! I was very satisfied with Ms Vanessa Vivas.
Vanessa gave me assistance beyond measure most adequately efficient in every way I am totally satisfied and grateful THANK YOU VERY MUCH
The site is clunky and difficult to navigate - all listings I saw were old (by years). The site is riddled with ads - it's like playing whack-a-mole! It's 2025 - why would I want to see listings dated 2019??? I think this site is confusing, a waste of time, and a total rip off. Shame on them.
We’re sorry to hear about your experience and appreciate your feedback. We encourage owners to update their listings, and we’re continuously working to improve this process. You can always filter for the most recent listings using the search tools. Regarding ads, we understand they can be frustrating. They help keep the platform free for renters, but we’re always looking for ways to improve site navigation and usability. We’d love to hear more about your experience so we can address your concerns. Feel free to reach out to our support team at (866) 466-7328.
Extremely professional, very outspoken, so helpful. We need more people. Highly appreciated Rick has helped me with my listing verification and so glad to give him this rate
I’ve been using this platform for years and it’s a super convenient way to connect to tenants and manage information. Also, customer representatives such as Rick make everything run smoothly! Thank you
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