AgelessRx (agelessrx.com) has a 4.2 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
A 100% trustworthy avenue to inquire about and to receive healthcare advise and treatment in the year 2026. I have a great GP / GFP but Ageless fills in a certain gap for me in treating my on-going fibromyalgia like symptoms. I am very thankful.
Reply from AgelessRx2026-07-26
Hi Randall,
Thank you for sharing your positive experience. We are truly delighted to hear that we can provide valuable support in managing your ongoing symptoms and fill a unique need in your healthcare journey. We appreciate your trust in us.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
I’m not sure that I am maximizing what I could be using? Just do a Q&A each month would prefer maybe a check-in to see if doses need to be increased
Reply from AgelessRx2026-07-29
Hi Holly,
Thank you for taking the time to leave us a review.
We truly appreciate your feedback as we are always looking for ways to improve. It sounds like you’d like more than routine check-ins, and we want to make sure your longevity plan is fully optimized, including whether your current dosing is still the right fit.
We’ll be reaching out through your patient portal to take a closer look and talk through any adjustments or concerns to ensure you are getting the most out of your current plan.
We look forward to connecting and continuing to support you!
Warmly,
Cheyenne
D
Daniel Branham · 1 review · Experienced 2026-07-21 ·
★★★★★
Had a terrible experience manager Meg…
Had a terrible experience manager Meg was not helpful at all. Serious communication issues between the provider and the pharmacy they have no idea what's going on. Stay away from this company.
Reply from AgelessRx2026-07-28
Hi Daniel,
We're sorry to hear about both the difficulty with our team and the breakdown in communication between your provider and the pharmacy. That's not the experience we want anyone to have.
We take feedback like this seriously and want to understand exactly what happened so we can fix it. We've requested more details through Trustpilot, or you're welcome to reach us directly through your customer portal or at [email protected].
We look forward to connecting and addressing your concerns.
Warmly,
Cheyenne
Easy to receive my medication prices never changed and most importantly injections were pure and never made me sick. The website is cute and easy to use too
Reply from AgelessRx2026-07-26
Hi Nina,
Thank you for your wonderful review! We are so pleased to hear that you found our website user-friendly and that your medication experience has been consistently positive, from pricing to product quality. We appreciate you sharing your positive feedback!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Hi Diane,
We are so glad to hear you are satisfied with our product! Thank you for your positive feedback.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Great service. Fast and easy to use. They also provide lots of great information.
Reply from AgelessRx2026-07-26
Hi John,
We're so glad you found our service fast and easy to use, and that our information was helpful. Thank you for your wonderful feedback!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Answered all my questions, made suggestions for me to consider. When I placed an order, it was quickly and efficiently delivered.
Reply from AgelessRx2026-07-26
Hi Nancy,
Thank you for your wonderful review! We are so pleased to hear that we could answer all your questions and offer helpful suggestions. We're also delighted that your order was delivered quickly and efficiently. We appreciate your feedback!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Ageless Rx has always done a great service for me, they provide good advise and always point me in the right direction
Reply from AgelessRx2026-07-26
Hi Donald,
Thank you for your wonderful feedback! We are so pleased to hear that you've consistently had a positive experience with our service and advice. We're always here to help guide you.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
2days and waiting now I have to wait till Monday another 3 days
Reply from AgelessRx2026-07-21
Hi Rosemary,
Thank you for taking the time to leave us a review.
We take all feedback seriously and are always happy to help troubleshoot any issues that you may be experiencing. We see you are currently speaking with our team via your patient portal and we are working to address your concerns.
If there is anything else we can do to assist, please don’t hesitate to reach out directly. We are always happy to help, and we are grateful to be part of your longevity journey.
Warmly,
Cheyenne
B
Brady · 1 review · Experienced 2026-07-18 ·
★★★★★
Super fast approval process
My approval process and receiving medication was much quicker than the website stated, which is always welcomed!
Only thing that was a “hiccup” (but more on my end) when I received the meds, the instructions were to start by taking just 1 pill a day for 14 days then bump up to 2 per day thereafter, but the label had a fold and crease on it so it looked like it said 1 a day for 4 days then 2 a day thereafter. The crease had the 1 in 14 covered to where I couldn’t and didn’t see it. And I didn’t realize it until I finished 1st bottle just the other day. So, I hope I have enough meds to cover before next shipment is received.
Reply from AgelessRx2026-07-26
Hi Brady,
We appreciate you sharing your positive experience with our approval process and medication delivery speed. We are always working to exceed expectations in those areas.
We are truly sorry to hear about the confusion caused by the creased label on your medication. We understand how frustrating it must have been to discover the dosage discrepancy later on. We are reviewing our packaging and labeling procedures to prevent similar issues from occurring in the future. We hope you have enough medication to last until your next shipment arrives without interruption, if not please reach out to us and we will be happy to help!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Easy way to get the medication you need! Started metformin late December, was pregnant within a month after many failed fertility treatments.
Reply from AgelessRx2026-07-25
Hi Kaitlin,
We are so happy to hear about your positive experience and the wonderful news! We appreciate you sharing your journey with us.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
The medical staff are efficient and reliable. The response time is quick and the pharmacy process is efficient
Reply from AgelessRx2026-07-17
Hi Jeanine,
Thank you for taking the time to leave us a review. We are so pleased to hear that our medical team and pharmacy process met your expectations. We strive to provide efficient and reliable service for all our customers.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Requesting and receiving the care and meds I wanted was super easy and affordable.
Reply from AgelessRx2026-07-17
Hi Lacy,
We're so happy to hear that obtaining your care and medications was an easy and affordable process for you. We truly appreciate your positive feedback!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
Hi Judi,
Thank you for taking the time to leave us a review. We understand how frustrating it can be to not see or feel the results we are looking for as quickly as we had hoped for. We encourage you to stick with your protocol as prescribed for at least 90 days to allow your body time to adjust to the medication. Please let us know if we can help in any way.
We are excited to support you on your longevity journey!
Warmly,
Chloe
AgelessRx
The team at Ageless RX is amazing. Their team provides excellent guidance on health and longevity and they listen to your concerns. I have never felt or looked better.
Product delivery is prompt and complete with full instructions. Questions are promptly answered.
Reply from AgelessRx2026-07-17
Hi Sandra,
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our team has provided excellent guidance and that you are feeling and looking better than ever! We are committed to prompt service and clear communication, and we're thrilled that this has been your experience. We look forward to continuing to support you on your longevity journey!
Warmly,
Chloe
AgelessRx
G
G H · 6 reviews · Verified · Experienced 2025-11-20 ·
★★★★★
They sent me a script with the wrong…
They sent me a script with the wrong dosage for 7 months... I had to figure it out on my own and realized that i basically wasted my money for 7 months at $200 per month due to the incorrect dosing .. Ageless RX never really follows up and doesnt seem to care if they get it right... Not to metion they charge more than other companies and or compounding pharmacies..
Reply from AgelessRx2026-07-18
Hi there,
Thank you for sharing this feedback.
We take dosing accuracy very seriously, and we will be promptly reviewing the situation.
We'll also mention that we do notify patients in advance any time there's a change to a medication's formulation, concentration, or pharmacy, as these changes can affect vial size or unit dosing even when the total prescribed dose stays the same. We'd encourage checking your customer portal and past notifications for the most current guidance tied to your specific prescription, as this is the most reliable source for your dosing details.
We will be reaching out directly via your patient portal to ensure your concerns are addressed and the situation is resolved.
We appreciate your time and look forward to connecting.
Warmly,
Cheyenne
Service is great, just can't afford to continue. I am retired and on a fixed income.
Reply from AgelessRx2026-07-17
Hi Samuel,
We appreciate your kind words about our service. We understand your concern regarding pricing and appreciate you sharing your experience with us. Your feedback helps us to continually improve our services.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
B
Big Poppy · 7 reviews · Experienced 2026-06-25 ·
★★★★★
Easy to navigate website
Easy to navigate website, fast turn around time, fare price, quality product
Reply from AgelessRx2026-07-17
Hi there,
We're so happy to hear you found our website easy to navigate and appreciated our fast turnaround time, fair prices, and quality product. Thank you for your wonderful feedback!
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
C
Chuck · 1 review · Experienced 2026-07-08 ·
★★★★★
Ageism Rears Its Ugly Head
This company seemed fine for the several years I’ve worked with them. After requesting this most recent refill, I was told that I would be “required” to submit blood testing, by my own arrangement and at my expense, before my prescription would be renewed because I scored too high on their screening program. Turns out, the only factor that had changed since my last refill 3 months ago was that I turned 80 years old. I asked for, and did not receive, the scientific studies that they used to inform their demand. This appears to me to be blatant age discrimination, plain and simple; ironic coming from a company claiming to help people stay healthy longer. Seems to me that the company either doesn’t really believe in their product, or that they have information indicating that their product can be risky, but sell it anyway, up to some arbitrary age limit. Is there a third reasonable explanation?
Agelessrx has asked for more detailed information:
I was originally informed that my request for Metformin treatment was approved on 8/15/2022. I received refills each 3 months, simply by answering a health questionnaire. In 5/31/2024 I was asked in a correspondence from agelessrx if I could submit lab studies to indicate kidney health. I get annual lab testing through my primary doctor, so I didn’t respond to the question. On 7/9/2026, the day following my 80th birthday, I received a correspondence indicating that my Metformin prescription would not be renewed until I submitted lab studies testing kidney health. Over the nearly 4 years of services from agelessrx, I received notes at 3 month intervals informing me that my prescription would be renewed, changes in requested dosage, reminders to live healthy, etc., but no demand for lab studies.
During my most recent contacts with agelessrx, I have been told that their requirement for lab studies is standard procedure for anyone over 60 years of age, that their concern was for the development of metabolic acidosis, that they used a data screening instrument called SCORED, described in the journal JAMA, published about 2007 as their authority. My response is:
-I was well past 60 years old when I started using Metformin and agelessrx expressed no concern in 2022.
-I never purported to want Metformin to address a pre-diabetic condition.
-If I was experiencing episodes of metabolic acidosis, I would certainly be aware of it, and would be in no condition to continue taking Metformin, nor would the inevitable medical team treating my comatose state allow for continued use.
-After taking 1500mg of Metformin daily for 4 years, I’m not likely to start having problems out of the blue now.
-If my case somehow fell between the cracks, or their policy has changed since I started with them in 2022, I’d like to see the posting in their literature informing all perspective patients that annual lab studies will be required for everyone over the age of 60 before their prescription will be initiated, and then annually before it will be renewed. I think that notification would be expected under informed consent ethical considerations for anyone planning to engage with their company in a professional relationship.
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Reply from AgelessRx2026-07-18
Hi there,
We appreciate you sharing your recent experience and concerns with us.
We understand your frustration regarding the requirement for blood testing and the timing of this change. We want to assure you that our policies are designed with patient well-being in mind, and we continuously review and update them based on current health guidelines and research.
We are committed to transparency and are always working to improve how we communicate these changes and their rationale. For more detail on how our testing works and why we require it, please see our Metformin FAQ, which also links directly to supporting medical literature.
We've requested more information through Trustpilot so we can look into your specific case. You're also welcome to reach us anytime through your customer portal or at [email protected].
We thank you for your feedback and look forward to connecting.
Warmly,
Cheyenne
I’ve had a great experience with AgelessRx and their LDN program. The entire process was easy, communication was excellent, and my medication has always arrived on time. LDN has been a valuable part of my wellness journey, and I’m grateful for how simple AgelessRx has made the experience. I’d definitely recommend them to anyone considering LDN.
Reply from AgelessRx2026-07-17
Hi Robbin,
We are so pleased to hear about your positive experience with our LDN program and that it has been a valuable part of your wellness journey. We appreciate your kind words regarding the ease of the process, our communication, and timely medication delivery. Thank you for recommending us; we are grateful for your feedback.
We look forward to supporting you on your longevity journey!
Warmly,
Chloe
AgelessRx
