Be patient
Be patient when you make a preorder but good quality
Reply from Aihey2025-12-05
Dear customer♥, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
About Aihey
Data updated- Website
- aiheystudio.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 63% (5/8)
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About this business
Founded in May 2023, AiheyStudio is a team of three passionate creators—designer Zero, artisan Cici, and Lin. We specialize in artisan keycaps, custom keycaps, and unique crafts, combining in-house designs with handpicked artisan pieces.Why Choose Us?✔ Quality First – Durable, high-quality craftsmanship.✔ Fair Pricing – Transparent pricing with minimal markup.✔ Customer Focused – Responsive support for a seamless experience.✔ Supporting Artisans – Helping creators reach more customers.✔ Creative Community – Fostering innovation through events and collaboration.AiheyStudio is more than a brand—we bring passion and craftsmanship to every piece. Join our journey!
Written by the business, not verified by us.Is Aihey legit?
Aihey (aiheystudio.com) has a 4.2 out of 5 rating on OK.one, based on 50 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 63% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Nice Design, love this Artisan keycap
I ordered keycaps from AiheyStudio and I’m so impressed! The craftsmanship is excellent – they look exactly like the pictures and the quality is top-notch. The packaging was also very careful and secure. The staff were incredibly friendly and always replied promptly, which I really appreciated (understandably, not on their days off). Overall, a smooth and enjoyable experience. I’ll definitely be ordering from them again!
Reply from Aihey2025-12-05
Dear customer♥, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
Anxiety to Dopamine in two days.
Living in AK they took a bit longer than I anticipated. However when I anxiously emailed asking for clarification the ladies gladly looked into it and assured me they were still on track. Arrived within a few days after that. The keycaps look amazing, and feel just as good. They came with a few different cosmetic caps that I was very happy about as well. Since my keyboard has 6 extra programmable keys on the side, so they are capped as well which is very nice.
Reply from Aihey2025-12-05
Dear customer♥, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
My keycap took a really long time to…
My keycap took a really long time to arrive. I ordered during May and delivery was expected to be in July. I waited and waited and it still hadn't arrive. Reached out to them via email and they apologised as their courier lost my package, but I never received any updates about my shipment or even a tracking number. To compensate, they included a gift + my order. I honestly felt like they forgot to ship my item. Order finally arrived around September. In terms of the quality of the keycap, it looks exactly like the pictures.
Reply from Aihey2025-12-05
Dear customer♥, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
Absolutely adorable! ✨
I was a bit skeptical at first, but overall? Perfect! I got the Van Gogh keycap—detailed, carefully crafted, and just as adorable as the pictures (if not better). It arrived securely packaged in a tiny, sturdy case, so not even a journey across half the world could damage it. Shipping took a while (a bit under 3 weeks to the EU), but that’s expected considering the distance. Absolutely recommend!
Reply from Aihey2025-12-05
Dear customer♥, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team♥
Bought it
Bought it, havent used it yet. No funky smells so thats a bonus.
Reply from Aihey2025-12-05
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
Package was lost by carrier
Package was lost by carrier. I reached out to carrier and was told they could not find it. I sent a copy of email from shipping carrier to aiheystudio but received no response. This review is based solely on customer service and not item quality.
Reply from Aihey2025-12-05
Hi, Thank you for reaching out, and we sincerely apologize for the inconvenience caused by the carrier. We understand how frustrating this situation must be, and we truly appreciate your patience. We have already arranged a replacement shipment for your order. While we cannot control the carrier’s actions, we hope this replacement helps improve your experience with us. We truly value your support and want to make sure you receive your order without further issues. Once again, we are very sorry for the inconvenience, and we hope this hasn’t negatively impacted your impression of our service. Please let us know if you have any questions or need assistance tracking the replacement — we’re here to help! Best regards, Aihey Studio
Timely and Great Communication!
Very responsive, and great communication! Product arrived in the quality expected. Very satisfied!
Reply from Aihey2025-05-02
Thank you for your kind feedback! We’re very pleased to hear that you were satisfied with both the quality of the product and our communication throughout the process. Your support means a great deal to us, and we look forward to serving you again in the future.
Wonderful Seller!!
Top notch customer service and the products I ordered look great! Will definitely order more key caps from them :)
Reply from Aihey2025-04-28
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
I ordered a monster hunter themed…
I ordered a monster hunter themed keyboard cap set and they threw in a free keychain and sticker based on that game. I really enjoyed the bonus! Looking forward to ordering more in the future!
Reply from Aihey2025-05-02
Thank you very much for your thoughtful review. We’re delighted to hear that you enjoyed the Monster Hunter-themed keycap set, as well as the complimentary keychain and sticker. Your satisfaction is our top priority, and it’s wonderful to know the extras added to your experience. We truly appreciate your support and look forward to serving you again in the future.
The mat is great quality
The mat is great quality, sticks real well to the table, it did take a little over two weeks to ship tho
Reply from Aihey2025-04-11
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
perfect
I ordered an artisan keycap as a gift for my friend’s birthday; the product arrived on time and the quality was great, well made. I would buy again from here!
Reply from Aihey2025-04-01
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! Please keep watching aiheystudio.com~ Best wishes Aihey Team
Actually came alot faster and looking a…
Actually came alot faster and looking a lot better than expected!
Reply from Aihey2025-03-05
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! We hope our products can accompany you to bring you happiness! Please keep watching aiheystudio.com~ Best wishes Aihey Team
great custom keycap
great custom keycap. would order again.
Reply from Aihey2025-03-05
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! We hope our products can accompany you to bring you happiness! Please keep watching aiheystudio.com~ Best wishes Aihey Team
The keycaps is cool and very cute
The keycaps is cool and very cute. Some printed may not centered enough but the overall quality is good
Reply from Aihey2025-03-05
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! We hope our products can accompany you to bring you happiness! We will try our best to do better! Please keep watching aiheystudio.com~ Best wishes Aihey Team
5/5 Really good
Even if it was a little longer to reach my home, the keycaps was really beautiful ( the hu tao) and now I'm really happy! 5/5
Reply from Aihey2025-03-05
Dear customer, thank you for your support and review of Aihey~ Have a wonderful day! We hope our products can accompany you to bring you happiness! Please keep watching aiheystudio.com~ Best wishes Aihey Team
never received my order
never received my order, paid alot to get nothing and no response either from the team. highly disappointed
Reply from Aihey2024-11-07
Please track your logistics information, we have replied to your email. Anyway, sorry for the long wait. https://t.17track.net/zh-cn#nums=LZ099101166CN
I was a little concerned sending money…
I was a little concerned sending money for a "pre-order" but soon enough I got notice of a package being shipped to me and it arrived to canada pretty quickly after that!
Reply from Aihey2024-09-03
Pre-orders just require more waiting time, thank you for your patience! Thank you for trusting Aihey Studios and look forward to seeing you again!
THIS COMPANY ISN'T TALKED ABOUT…
THIS COMPANY ISN'T TALKED ABOUT ENOUGH?! They are amazing, I'm sad they're not talked about enough :( it took a second to ship but they are amazing. I emailed them asking about an update and they even sent a picture of the keyboard saying it was being tested! I love it so much. Update : tab button stopped working after review was posted so I contacted them and they fixed it right away :) 10000/10
Reply from Aihey2024-08-22
Thank you for your comments! We will continue to strive to do better! Stay tuned to Aihey Studios! ♥
Very high quality product.
Reply from Aihey2024-08-22
Thank you~Thank you~Thank you~
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