At AirCond Care, we are dedicated to providing exceptional air conditioning service, repair, Installation and maintenance for homes and businesses across Kuala Lumpur and Selangor. Our team of certified technicians is committed to excellence, offering reliable solutions for all your HVAC needs, including emergency AC repair, professional installation, and routine maintenance.We believe in transparent pricing, honest diagnostics, and workmanship backed by a satisfaction guarantee. Your comfort is our priority.We value the feedback from our customers as it helps us improve and maintain our high standards of service. If you have had an experience with AirCond Care, please share your honest review on Trustpilot. Your voice helps us grow and helps others make an informed decision.Service Categories: Air Conditioning Service, HVAC Repair, AC Maintenance, Duct Cleaning, Emergency AC Repair.
Written by the business, not verified by us.
Is AirCond Care - Aircond Service & Repair legit?
AirCond Care - Aircond Service & Repair (aircondcare.my) has a 3.9 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 76% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-10-25.
very good service team fix my water leaking problem and now its working in good condition thank you for the service
Reply from AirCond Care - Aircond Service & Repair2026-07-13
Thank you, Shoaib Nawaz, for your wonderful 5-star review! 😊 We're glad we could resolve your water leaking issue and get your aircond working properly again. Your satisfaction means a lot to us. Thank you for choosing AirCond Care, and we're always here whenever you need aircond service or repair in the future. ❄️🙏
Nightmare AC installation by untrained and unequipped foreign workers
Air Cond Care Malaysia prepared a quotation for me in May, valid for 12 days (contains personal data). After paying the deposit within the specified period, they increased the total price by ~3%, alleging manufacturing increases. At the booking date, they sent untrained staff, different people from the worksheet, to do the installation, without bringing the required equipment (borrowing our 5ft ladder and 3m electric extension), and other materials (plugs, PVC water pipe and glue) which we had to buy and were not accounted for in the last bill (part in fig 2). After a terrible job not following the manufacturer's instructions, they waited for the final payment to their company (Powercool Enterprise), which took time to respond with a receipt. Meanwhile, Air Cond Care Malaysia was asking for transportation charges, which had not been mentioned previously. The units were levelled by eye, didn’t make the expected cold (gas leak?), and at least one was leaking water (fig 3). Their ad is practically the opposite of reality (fig 1). (No place to present pictures).
Reply from AirCond Care - Aircond Service & Repair2026-06-14
Dear Victor,
Thank you for your feedback. We take all customer concerns seriously and are disappointed to hear about your experience.
We strive to provide professional installation services and clear pricing communication. However, we do not agree with several points raised in your review and would appreciate the opportunity to review the details of your case directly.
If there were any installation issues, cooling concerns, water leakage, or warranty-related matters, we encourage you to contact us so our team can inspect and address them promptly.
Our goal is always to resolve customer concerns fairly and professionally. Please contact us directly so we can investigate and work toward a solution.
Thank you.
Reply from AirCond Care - Aircond Service & Repair2026-06-12
Dear Reviewer,
We take customer feedback seriously. However, after reviewing our records, we are unable to find any service booking, invoice, or customer interaction under the name "CRISIS HOME KL."
If you are a genuine customer, please contact us directly with your service details, invoice number, or appointment information so we can investigate and resolve the matter immediately.
AIRCON CARE is committed to providing professional and honest air conditioning services, and we welcome the opportunity to address any legitimate concerns.
Thank you.
AIRCON CARE Management
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