Nice parking
Nice parking, good price and safe spot for parking your cars.
Airparks (airparks.de) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Nice parking, good price and safe spot for parking your cars.
Unfortunately, neither the code nor the hotline worked at the scheduled time, so I had to find another parking garage under a great deal of stress right before my flight... I would advise anyone against using this service if they expect reliability or quality service. So far, my complaint hasn't even been answered. 0 out of 5 stars.
We used the service a second time, becaus our first experience was very good. But the second time nobody did take a phonecall at 3am. Many other clients did also wait for response. 30 minutes later someone did take the call.
Service, Location
Booking process is easy and service is working fine
Hat alles Top funktioniert. Super Service.
Easy to book, easy to access!
Overall, Airparks is a reliable and convenient parking option that I would happily use again. However, the check-in process feels outdated and can be unnecessarily slow. Currently, drivers must stop at a reception located away from the parking garage, which adds extra time—particularly during busy periods. Introducing an online check-in system with a PIN for direct access would streamline the process and could save around 15–20 minutes. Additionally, replacing the manual dashboard paper system with digital number plate recognition would further improve efficiency and convenience. The pricing is fair, though I wouldn’t be willing to pay more. The shuttle to Terminal 1 is generally efficient, taking around 10–15 minutes, but there can occasionally be a wait of up to 20 minutes. Allowing an extra 45 minutes helps ensure a relaxed and stress-free transfer. Overall, these are relatively minor drawbacks, and Airparks remains a practical, dependable, and well-organised choice—especially when terminal parking is unavailable.
All in all okay. Thx
Very helpful staff at the check-in lounge. Comfortable waiting lounge with coffee facilities. Comfortable bus with friendly driver.
Bad check-in & bad service experience: 1. wrong address of garage in Confirmation Email! Therefore time lost (garage was many kilometers away!!) 2.Airpark serice assiatmt at phone: poor in german / english language speaking, not solution oriented 3. check-in at garage (qr code) did not work, time was lost again 4. Assistant tried to come up with excuses only
Unfortunately the bus was overgrowded…. Less space for all suitcases!
Bus service not acceptable wait 1jh for full bus, pickup loxation T1 keep walking... and roundtrip to other parking facilities even if all passengers go to airparks. NOT EVEN ONE STAR!!!
Unfriendly on the phone. Confused who is customer and who is the service provider.
201 reviews matching