Alabama Outdoors (alabamaoutdoors.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Back office operations not aligned with your customer facing website.
An order was placed based on the information provided, it was accepted and then cancelled 24 hours later. Your website indicated the item was in stock, but that was not the case. There was no attempt on your part to fulfill the order via alternative measures.
Reply from Alabama Outdoors2026-02-04
We appreciate your feedback and apologize for the inventory discrepancy that allowed the purchase of your item. Inventory accuracy is something we are always working to get in a better place. When we realized the discrepancy, we immediately reached out to you offering a full refund or comparable exchange item. We processed your refund immediately after you requested a refund.
We strive to give every customer the best experience possible, and we apologize for not providing you with that same experience.
A customer service representative will be reaching out to you shortly. If you have any questions, please reach out to [email protected] or 1-800-870-0011.
Looking for a certain winter coat for my wife and found it on sale at Alabama Outdoors. Never heard of the company so had to do a deep dive to make sure it’s a legit company because the deal was so good. Took the chance and ordered and was shipped and delivered right away. Fast shipping, excellent deal, and they offer top popular products. Will definitely order from again!
Reply from Alabama Outdoors2026-01-30
Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.
The price was amazing compared to others making my decision to purchase immediately easy. Then the icing on the cake: it shipped super fast and were on my doorstep (I live in AL) within two days! Communication via email updates were timely and informative. No complaints here!
Reply from Alabama Outdoors2025-12-10
Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.
Excellent customer service - which is hard to find these days
Received the shoes I ordered, no tax, no shipping cost. When I saw that the shipment was delayed, I reached out with concerns and got a response with shipping updates within 24hrs. Excellent price, excellent customer service. Highly recommend and will purchase from this company in future.
Reply from Alabama Outdoors2025-12-08
Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.
