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Shopping & Fashion

Alanduo

112 reviews

1.1112 reviews
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About Alanduo

Data updated
Website
alanduo.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
0% (0/110)
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Is Alanduo legit?

Alanduo (alanduo.com) has a 1.1 out of 5 rating on OK.one, based on 112 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Utter rubbish on every level

Utter rubbish on every level. Not worth one star. I never seen such appallingly low quality. No item was anything remotely like the images shown online, utter, utter rubbish. The company should be closed down after giving refunds to all their customers. How do you get a refund? Oh yes, one item took over three months to arrive and one peek into the corner of the parcel led me to write this review.

Shocking - complete rip off

Shocking, shocking, shocking. Product nothing like the picture, shoddy quality, poor seams, takes weeks and weeks to arrive, just totally unacceptable. Hadn't read the reviews before hand - more fool us - but, please, do NOT be tempted to use this company. It will only encourage them to continue to make and sell terrible, terrible products. Tried to leave a review on their website but - lo and behold - it refuses to recognise my email address as a bona fide purchaser. No wonder some products on their site have no reviews. LEAVE THEM WELL ALONE. [EDIT: If you look at the section on Trustpilot about how ALANDUO interacts with Trustpilot, the short answer is - they don't. They pay these reviews no attention. MAKE SURE YOU (the reader) PAY ATTENTION]!!

Disappointing and frustrating

I have placed an order recently and the products I've got are far from what is showed at the product description, pictures and videos. They are very poor quality. One dress should be in shiffon, but in reality it is a synthetic material, the blouse described as in linen is in fact synthetic, and a lace white dress is also synthetic, and the model is different than what is showed on videos and pictures. It's saying that they are from a small town in the south of France, but the delivery address is in Hong Kong. I've been writing emails many times just after purchasing. I wish I have read the reports in TrustPilot before finishing the payment. They have never answered my mails. I have also reported them to Pinterest, but the page is still active there. I want to return the products and my money back, but it seems to be impossible to get the e-mail through .

Scam alert

Despite countless requests to Pinterest to take down these adverts people are still getting ripped off by this scam. After weeks of wasted efforts I gave up trying to return a shirt that looked nothing like the item I ordered. It seems very strange that requests to remove the high profile company from Pinterest are all ignored. Surely there is no ulterior reason?

Their website lied

I looked up Alanduo before I ordered. Nice little story about a French designer.... When I received the invoice it was half English, half Chinese. The garment arrived, I had ordered a large. Now I would have to be about 7 foot or more to fit this garment! Where the picture showed a nice flowing fabric wit a sequinned top, I got a horrible shiny fabric and polyester crepe. Too hot to wear at all. I just wish Asian clothing producers would understand that if we get a little wider, we don't necessarily get taller! Horrible On the good side though, I got good correspondence from them. But the quality of the garment was really bad for the price I paid. Ugly overlocking, seams that were not smooth.

Awful experience

Awful experience - ordered what looked to be very cool, artsy woman's shirt, it arrived weeks later and was nothing even close to what was pictured and expected. It was cheap polyester fabric and very poorly constructed. Long, ridiculous process to return, they even wanted pictures of the garment and an explanation of why I wanted to return it before they would provide me with the address to begin the return. Long waits for communication and finally I simply gave up & donated the item. Clearly not worth the hassle and most likely would have never seen the refund. Do not order from this site - Pintrest should ban them completely, they don’t deserve even one star.Beware!!!

Another Chinese scam

Another Chinese scam. The dress which I ordered came in a plastic type fabric which does not breathe. It was nothing like the advertised "linen mix". I live in Cairns so I will never wear this dress again as one short wearing left me sweating, even in airconditioning. My advice: Never buy from a FaceBook advert and never by from Alanduo. wear this dress

What a ripoff…and waste of money and time

I ordered 2 “linen” shirts from them. What arrived weeks later was 100% Polyester. Just horrible. Made contact with the company and after 18 emails managed to get a return address. They even stated in the emails that they would only refund after the goods arrived back, and that it would be unlikely that they would ever receive them. We posted back, following the in-depth and convoluted instructions, with a cover letter that we also had to email to them. Long story short…… after weeks and many emails, in January I contacted PayPal for a refund, that was declined. I then phoned PayPal and after 20 minutes, I managed to secure a credit for the cost of the transaction. I’ve spent more than 10 hours on this…..what a waste of time and effort, as well as losing money on return postage, International transaction fees, and phone calls. What a ripoff! Would rate at negative stars if possible.

Scam

I ordered £200 worth of christmas jumpers as presents...silly me! The order arrived 6 weeks after it was ordered and well after Christmas. On the website the items look like wollen jumpers but they are actually poor quality acrylic sweatshirts with a jumper print on them. I have emailed them re returns but have had no reply

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