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Welovelouella

Australia

1 Reviews
3 Reads
10 Useful

1 review

Alanduo

What a ripoff…and waste of money and time

I ordered 2 “linen” shirts from them. What arrived weeks later was 100% Polyester. Just horrible. Made contact with the company and after 18 emails managed to get a return address. They even stated in the emails that they would only refund after the goods arrived back, and that it would be unlikely that they would ever receive them. We posted back, following the in-depth and convoluted instructions, with a cover letter that we also had to email to them. Long story short…… after weeks and many emails, in January I contacted PayPal for a refund, that was declined. I then phoned PayPal and after 20 minutes, I managed to secure a credit for the cost of the transaction. I’ve spent more than 10 hours on this…..what a waste of time and effort, as well as losing money on return postage, International transaction fees, and phone calls. What a ripoff! Would rate at negative stars if possible.

2025-02-09Helpful 10