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AlienAdv.com

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87 reviews

4.987 reviews
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About AlienAdv.com

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Website
alienadv.com
Category
Travel & Vacation
Location
Singapore
Status
Unclaimed
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About this business

AlienAdv is your global platform to discover and book unique adventurous experiences. Our team is obsessed with finding the best active holidays in the world from the best local operators. So whether you are looking for a bare-bones backpacking dive holiday, a climb to the top of Kilimanjaro, or marveling the mystical northern lights in arctic zones, we have you covered. After all, Adventure is for everyone!Our team researches, filters and chooses the best, going through hundreds of reviews, personal verification and validation. So when you see something you like on AlienAdv, you know it's there for the best reasons and you are guaranteed an excellent holiday!

Is AlienAdv.com legit?

AlienAdv.com (alienadv.com) has a 4.9 out of 5 rating on OK.one, based on 87 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher. Last updated 2026-10-24.

What people say

Honest & professional travel service for Tanzania travel

Alienadv staff replied to my emails in a timely fashion, answered my questions, and provided multiple options to suit my needs. The even upgraded me to a better hotel on arrival. I would gladly engage your services again and will not hesitate to recommend you guys to my friends.

Reply from AlienAdv.com2017-05-15

Thanks very much for your review! Hope to see you soon :)

Great cruise through Norway Fjords

With so many options to go through I did not know what to do with cruises in Norway. I was also worried about dealing with alienadv at first. But their patience and wealth of knowledge eased my reservations againsst them. They are polite, quick, professional, knowledgeable...the list goes on. Try their service and you will become a fan :). They are absolutely free too!!!

They got in touch with me right away ...

They got in touch with me right away and helped me plan an epic vacation. I can't wait to go on this one. It will be amazing and I wouldn't have been able to get this together on my own.

Pallav has been great with helping me …

Pallav has been great with helping me to organise my upcoming trip to Tanzania in August. I never had to wait too long for a response to my questions. Am really looking forward to it so hopefully the operators that he recommended help make this a memorable and awesome trip.

Reply from AlienAdv.com2017-05-15

Many thanks for the kind words Denis, I am sure that you will have a great time in Tanzania too, just like many others we have sent earlier!

Very helpful

Very helpful. Fast & informative replies. Keen to organise a trip that suits your needs. Would definitely recommend. Can be a little pushy to get you to book & pay deposit

Reply from AlienAdv.com2017-05-15

Thanks Lloyd, and I apologize if I was pushy. Please let me know if I can be of any help again :).

Great sevice so far good communication …

Great sevice so far good communication good follow up recomended !!

Reply from AlienAdv.com2017-05-11

Hi John, thanks for the good words. But your rating does not match what you wrote. Ratings really affect our business and future outlook, as you can imagine. And we try our utmost not just during planning and booking phase, but also in ensuring the the operators do everything perfectly on the ground. Hoping that you can do justice to the planning and booking process so far. Thanks, Pallav

Awesome Tanzania waiting

Even after I got recommendation from AlienAdv, I surfed internet for more options and facilities and finally ended up with AlienAdv as it had all what I wanted with in my budget, the staffs respond to my emails within minutes, I asked millions of questions and got immediate clear explanations, usually it's not easier to customise your trip to countries like Tanzania, but with this company I could, you can customise your tour with multiple options and get immediate response from the staffs. Thanks to Pallav, the person who handled my requirements.

Reply from AlienAdv.com2017-05-15

Many thanks Mohi! Appreciate your time and I am sure you will have a great time in Tanzania :)

Great customer service!

Pallav was very responsive and helpful throughout! He showed great patience and understanding with the prolonged communication we had. I very much recommend AleanAdv thanks in big part to his great customer services! Thank you!

Absolutely first class service

Absolutely first class service. It was like having a faithful well informed servant attending to the details and any questions or queries we had. I would not hesitate to use them again. Likewise they recommended a fantastic company to travel with.

Good communication but disappointed at service

My wife and I booked two tours (Kilimanjaro day trek and Ngorongoro crater day trip) in Tanzania via their local partner 'Homeland adventures'. The man in-charge, Muksin, was extremely cordial - answered my innumerous queries and made me feel comfortable about the whole trip. He also came a day before the Kili trek and briefed me about both trips. However, our actual experience during the tours was far from this experience. 1. Kili trek - The guide, Nikolas (I think that's what his name was), was completely detached - seemed more like a person who's carrying our lunch packets. Moreover, he did smell strongly of alcohol - not sure whether he had it that morning or the previous night. He provided no real 'guidance' or information about the park or the flora/fauna. The lunch packet had stale chicken and funny-tasting yoghurt in it. 2. Ngorongoro crater - This experience was much worse that the previous one. I specifically asked whether there were group tours available with them and they said yes. However, it seemed more like they were partnering with some other local tour guys who had their separate bookings and pooling us together into the same vehicle. At the outset itself, the information provided was wrong. We were told that we will be 4 people for the safari. It turned out that there were 6. The vehicles provided were rickety and the guides/drivers seemed to care least about it. At one point there were 7 people (a cook sitting on an ice box) in the vehicle and the whole vehicle was completely cramped. I have rated 3 stars just for the initial communication part and because I would like to believe that the Ngorongoro trip was handled by other tour guys. Else I would've rated you even lower. One piece of advise - If you do not have a group tour available, please be honest about it. Else, if you depend on other local operators to organise/manage your customers' trips and they end up like ours, it would only tarnish your reputation.

Reply from AlienAdv.com2017-05-07

Hi Vipin, I am sorry to hear about this fiasco. I am going to speak with Muksin about this, since he is the on grounds operator. Homeland Adventure has never disappointed in the past, so this comes as a bad surprise and seriously hurts our reputation despite our sincere efforts. I would appreciate if you can also please review Homeland Adventure who was majorly responsible for this mishap. I apologize once again and will take lessons from this hiccup. Pallav

I had a really well organised trip to …

I had a really well organised trip to trek Kilimanjaro. All my questions were answered promptly which was important for me as I was travelling alone and trying to coordinate my trip with a trip my daughter was on. The whole process was made easy and was excellent value for money.

I made a reservation through this …

I made a reservation through this company for a climbing tour in Tanzania and paid a deposit. Things did not work out and I had to cancel. They refunded my deposit. Thank you,

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