All Racquet Sports (allracquetsports.com) has a 2.8 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Sports and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 48% give 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
N
Nick Werner · 1 review · Verified · Experienced 2026-07-20 ·
★★★★★
Fast shipping and packaged well
Reply from All Racquet Sports2026-07-23
Hello Nick,
We're delighted to hear that your order arrived quickly and was well packaged. We work hard to ensure every customer receives their products in perfect condition and as soon as possible, so it's great to know we met your expectations.
Thank you for choosing us, and we hope to see you again soon.
adidas padel
Did not apply my welcome 15% off and not answering multiple emails and chat attempts to do so
Reply from All Racquet Sports2026-06-29
Hi Ben,
Thank you for sharing your experience. We’re very sorry to hear about this, as it is not the level of service we strive to provide.
We understand how frustrating it must be not to have your welcome discount applied and not to receive a response to your contact attempts. To help us review your case and provide a solution as quickly as possible, please contact our customer support team at [email protected], including your order details.
We remain at your disposal and truly appreciate your patience while we work to resolve this.
adidas padel
First time purchasing from this store and the experience was amazing. I contacted customer support and they followed up with me instantly. The product arrived in time and in perfect condition.
Reply from All Racquet Sports2026-06-29
Hello Gabriela,
We’re delighted to hear that your first experience with us has been so positive. We always strive to provide quick customer support and ensure that orders arrive in perfect condition, so feedback like yours truly motivates us to keep improving every day.
We hope to see you again very soon!
adidas padel
Hi Maximiliano,
We’re glad to hear that your order arrived so quickly. We always aim to provide fast and reliable shipping for the best possible experience.
We hope you enjoy your purchase and look forward to seeing you again soon!We’re glad to hear that your order arrived so quickly. We always aim to provide fast and reliable shipping for the best possible experience.
We hope you enjoy your purchase and look forward to seeing you again soon!
adidas padel
M
Matt · 1 review · Experienced 2026-05-22 ·
★★★★★
Damaged Racket and NO RESPONSE
Just as so many reviews have stated, my racket also came to me with damage. It’s been a week already with no resolve. It took 7 days just to get a response saying they will look into it then a day later pushing me to the warranty department. I just received the racket damaged. Why wouldn’t I be offered a return label to exchange? No response either from there warranty department. There really isn’t much more I can do with there lack of a timely response. DO NOT BUY from here even though the prices are lower than everyone else. There is no support.
Reply from All Racquet Sports2026-06-11
Hi Matt,
We are truly sorry about what happened with your order and fully understand your frustration at receiving a damaged shovel, as well as at the lack of a timely response.
This is by no means the experience we aim to provide, and we apologise for the inconvenience caused. We want to help you resolve this situation as quickly as possible. Please contact our customer support team with your order details so that we can review it as a priority and provide you with a solution.
We appreciate your feedback, as it helps us to improve our service.
adidas padel
N
Nicolas · 1 review · Verified · Experienced 2026-04-29 ·
★★★★★
Good price and rackets
Good price and rackets. Fast shipment
Reply from All Racquet Sports2026-05-15
Hi Nicolas,
Thank you very much for your feedback about the adidas padel rackets.
We’re glad to hear that you are happy with the price, the rackets, and the fast shipment. Your positive experience means a lot to us and encourages us to keep delivering a great service.
We hope you continue enjoying them on court.
adidas padel
Fast shipping and good price, all products were delivered correctly
Reply from All Racquet Sports2026-04-20
Hi Raphael,
Thank you very much for your feedback! We’re glad to hear that your experience was positive, both in terms of fast shipping and good pricing. We work hard to ensure everything arrives in perfect condition, so it’s great to know that was the case for you.
We hope to see you again soon!
All Racquet Sports
Hi Alvaro,
We’re sorry that the shipping process took longer than expected in your case. We understand how important delivery times are and regret any inconvenience this may have caused. Your comment helps us review our logistics processes and work with our partners to continue improving shipping efficiency.
Thank you for your patience and for sharing your experience.
adidas padel
A
AT · 2 reviews · Experienced 2026-02-04 ·
★★★★★
Chips and Scratches on Racquet
I bought a racket in February. When I opened it I noticed scratches and chips…disappointing. I placed a review here where I was informed to email their customer support (adidaspickleball[at]allracquetsports.com). So I removed my review and emailed them, expecting a response. I have emailed 7 times since Feb 4th to no avail. Radio silence.
Terrible customer service.
Reply from All Racquet Sports2026-03-10
Dear,
We are very sorry that the racket arrived in such condition and understand your disappointment. In order to better assist you, we have requested some information. Please provide us with your email address, delivery address, and order reference number.
Our team will contact you to process your incident and will be happy to assist you and find a solution for you.
Reagrds,
All Racquet Sports
I
IF · 1 review · Verified · Experienced 2026-02-20 ·
★★★★★
speed
speed, product, price and delivery service
Reply from All Racquet Sports2026-03-10
Hi,
We’re glad to hear that the shipping was fast and that the online purchase process was easy. We aim to make your experience as smooth and efficient as possible.
Enjoy your paddle!
All Racquet Sports
A
AT · 2 reviews · Verified · Experienced 2026-02-02 ·
★★★★★
Scratches and chips on the racquet I…
Scratches and chips on the racquet I ordered, disappointed.
Reply from All Racquet Sports2026-02-09
Hi AT,
We’re very sorry that the racquet arrived in that condition and we understand your disappointment. To better assist you and review your case in detail, please contact our customer service team at [email protected]. Our team will be happy to help and find a solution for you.
Best regards,
adidas padel
Hi Bill,
We’re very sorry to hear that your experience was negative. Customer satisfaction is very important to us, and we would like to understand what happened. Could you please share more details about the reason for your dissatisfaction with our customer service?
We’d be happy to look into this and assist you further.
adidas padel
E
EV · 1 review · Verified · Experienced 2026-01-22 ·
★★★★★
I didn’t get my order but the delivery…
I didn’t get my order but the delivery tracker indicates it was delivered to me. It was delivered to a wrong address that I don’t even recognize.
Reply from All Racquet Sports2026-01-30
Hi EV,
Thank you for letting us know, we are very sorry about this. We understand how frustrating it can be when tracking shows 'delivered' but the parcel does not arrive or is delivered to an unknown address. We will immediately investigate and provide you with a solution.
To speed up the process, please email us at [email protected] with the following information:
- Order number
- Full name and contact telephone number
- Delivery address provided in your order
- Screenshot of the courier's tracking information
With this information, we will file a claim with the courier to locate the parcel or confirm the incorrect delivery.
Thank you for your patience and for giving us the opportunity to resolve the issue.
We are here to help you
adidas padel
Although the processing and delivery was slow (a deliver by date would have helped), the product was well worth the price.
Reply from All Racquet Sports2026-01-30
Hi Richard,
Thank you for your review!
We’re sorry to hear that the processing and delivery took longer than expected, and we truly appreciate you pointing it out — feedback like yours helps us continue improving. We’ve also taken note of your suggestion about providing an estimated delivery date, as it’s very valuable for offering a better experience.
We’re happy to know that, despite the delay, you felt the product was worth it.
Thank you for trusting adidas padel. We hope to see you again very soon!
adidas padel
K
Ker · 1 review · Verified · Experienced 2025-12-16 ·
★★★★★
Terrible experience
Terrible experience, I hate the paddle and been trying to contact the website to make a return but i can’t get to anybody or get a response
Reply from All Racquet Sports2025-12-29
Hi Ker,
We’re very sorry that you’ve had this experience with the paddle and our service. We want to help you resolve it as soon as possible.
We recommend that you send an email to [email protected]
, including your order number and, if possible, attaching photos of the product. Our team will review your case and provide the best possible solution. You can also use this email for any other questions related to the return.
Thank you for your understanding and for sharing your experience.
All Racquet Sports
This paddle overall is not bad, for a stock paddle it plays well. But the paddle does not last long and trying to get in touch with customer support is just non existent. I’ve gotten no response whatsoever. But there are much better paddles out there at the 190/200 dollar price tag that are much better than this paddle.
Reply from All Racquet Sports2025-12-29
Hello Ethan,
We’re very sorry that you’ve had issues with the paddle and with customer service. We want to help you resolve this as soon as possible.
Please contact [email protected]
and provide your order number. If possible, also attach photos of the product so they can review your case and offer you the best solution.
We appreciate you sharing your experience and hope to resolve it quickly.
All Racquet Sports
The items, themselves are great. I was contacted after the order because they didn’t have several of the overgrips I ordered and so I adjusted. It also took a bit of time to process the order
Reply from All Racquet Sports2025-12-29
Hello Derek,
Thank you for your review and for sharing your experience. We are glad to hear that you are happy with the products. We apologize for the delay in processing your order and for the missing items; we take note to continue improving our service.
All Racquet Sports
I tried to make amends before writing this review but this company has terrible customer service. I tried to reach out three times and never got a response, since the pickleball paddle I received from them was defective with loosing parts and got damaged after the first use.
Reply from All Racquet Sports2025-12-23
Hi Osmar,
We are very sorry to hear about your experience and the inconvenience caused by receiving a defective paddle. This is not the level of quality or service we aim to provide.
To review your case and offer a solution as quickly as possible, please contact us directly at [email protected]
, including your order number and any relevant details about the issue.
Thank you for your patience and understanding. We want to ensure you receive the assistance you need.
Kind regards,
All Racquet Sports
Missing two packs on balls. No answer from customer service
Reply from All Racquet Sports2025-12-29
Hi Jeremie,
we are very sorry for what happened and for the inconvenience caused.
Please contact us at [email protected].
, providing your order number and, if possible, attaching a photo of the package you received, so that we can review your case and offer you a solution as soon as possible.
Best regards, and thank you for your understanding.
All Racquet Sports
Customer service is terrible I tried calling more than three times and they didn't pick up I haven't received my order it's been since December 1st and I keep on trying to get a hold of them calling emailing them and no response.
Reply from All Racquet Sports2025-12-22
Hi Donnie,
Hello,
According to the shipping information, your order was delivered on December 10 at 12:57 PM. We have sent you the proof of delivery provided by UPS by email, which confirms this information.
We recommend that you contact UPS directly to review the case and kindly ask that you inform us of their resolution so we can assist you further if needed.
We remain at your disposal.
Kind regards.
All Racquet Sports