Alohahoo (alohahoo.com) has a 3.1 out of 5 rating on OK.one, based on 68 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 46% give 1 star; The business has replied to 29% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
Good product fast shipping only drawback did not receive tracking number when shipped
Your support means everything to us! Thanks for rocking Alohahoo style and for taking the time to leave this awesome feedback.
I didn’t get my shirt on time despite paying extra for shipping. They are making it very difficult for me to return this shirt that I no longer need.
Nice quality shirt. Had to wait for delivery longer than expected but totally worth the wait.
Total scam. I'm willing to bet all their good reviews are manufactured. Never received my order. They sent me a fake picture of my supposed delivery on some stairs that weren't mine. Advised me to check with friends and neighbors. They didn't even put any thought into their fake picture. I've never seen clothes delivered in a flat envelope. They sent me some fake screen shot of some tracking page that didn't even have my address, just the city.
The company sent me the wrong size shirt and it was cheaply made. They said they would send me another one and that I could keep the one they sent. They then gave me the run around and confused me with weird emails.
Dear Customer, we sincerely apologize for the unsatisfactory shopping experience! We are eager to address the issues you reported, but we cannot proceed without locating your order. Please kindly send us your order number through [[email protected]], and we will prioritize handling your request to provide you with a satisfactory result as soon as possible. Our apologies once again!
Do not go to this company they're terrible they do not respond back please ask you to email them then they they don't give you an address to return your the stuff back it's been a lot of money on their attire I'm done with them beware
The product presentation is very inviting. I would have purchased more but this is my first time ordering from this business and quality matters. Hopefully 🤞🏾 I receive the product I purchased from the description.
My friend,we appreciate your patience and understand. Your satisfaction is important to us. Please reach out if you need assistance.
I immediately cancelled my order within 5 minutes and it took over two weeks to get my refund, and only upon contacting PayPal to report fraudulent activity. They would not give me my refund, just kept responding with coupons and even offered to give me a 10% refund. After contacting PayPal, I finally got a response that they will give me a full refund. Do not trust this website!!
Sorry but we cannot find your order Could you provide me with your order number or name? A screenshot of your payment for this transaction helps a lot as well. Your early reply would be highly appreciated.
love this dress,colors are vibrant and fun,the fabric of the dress is lightweight but durable and not see through due to slip underneath! Can be worn on shoulders or off the shoulder! super comfortable and did not have to wear a bra with the dress, true to size
My friend,we appreciate your good review. Your satisfaction is important to us. Please reach out if you need assistance.
Easy process
Thanks for your good review and have a nice day .
So far, the initial shopping experience was good. We'll see if I feel the same, once my order arrives.
Thanks a lot for your kind 4-star rating! We truly appreciate your support and will continue working hard to improve. Hope to see you again soon!
It’s very easy to purchase , great job
Your 5-star review made our day! We’re here anytime you need assistance. Thank you for your trust and support.
If I could rate < 1 star, I would. Shipping is slow and when I tried to cancel, they would NOT cancel. Once the items were received, over a month later, the quality was poor. I have been trying to return the items for a refund for over a month and they keep trying to negotiate. Horrible customer service!!
Hi, Jason. Thank you for your feedback and we sincerely apologize for the delayed shipment and the issues you experienced with the product quality. Your satisfaction is our top priority. We would be happy to either resend a replacement item of your choice at no extra cost or provide a refund, whichever you prefer. Kindly contact us at [[email protected]] and write TRUST PILOT in the title so that we can assist you promptly. We appreciate your understanding and look forward to resolving this to your satisfaction. Alohahoo Team
I wish the size chart was a little more readable is was a little confusing to me! I’m from Los Angeles CA and when I purchase clothes I understand waist size is 44/32 shirts xxl! Even though this is an international brand I feel it should cater to more of American standards when it comes to the sizes! The “inches” and “cm” are highly confusing in my opinion!
Sorry, the new product will come with the corresponding US size. Thank you for your feedback and support. Your satisfaction means a lot to us. Thanks for choosing our store!
You sent the wrong item! I guess I should have known better because I read your review. However, I took a chance because you offer extra large sizes. I did like that the delivery was a bit faster then I expected.
Hi, David, we noticed your order AHN26674 is still on the way to you. Are you talking about other orders? We only found this one order under your name. Please email us at [[email protected]] and write TRUST PILOT in the title. Your satisfaction is very important to us, and we appreciate your understanding and patience. Alohahoo Team
Terrible!!! Total scam!! Don’t waste your time or money! After ordering no tracking or anything received for weeks, tried to reach out to support & got automated responses. Tried to cancel with no response. Escalated through PayPal and then all of a sudden it is ‘shipped’ once a dispute was placed?! Then got the items and total crap. Wrong color, cheap fabric & just crap. Continued to dispute and only getting automated response emails offering a coupon over and over - I will never order from this complete scam again! Getting run around and won’t refund or return the items that I tried to cancel multiple times before shipped! PayPal is also dragging their feet with it too! Soooo frustrating!!! DONT ORDER!!! SCAM!!!!!
Hi, Cari. Sorry, we couldn't find your order information. We appreciate you bringing the issue with the garment’s craftsmanship to our attention. We apologize for any inconvenience caused. Please email us at [[email protected]] and write TRUST PILOT in title, and we will do our best to find a satisfactory resolution. Looking forward to serving you better, Alohahoo Team
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to hear that you’re satisfied with your purchase. We look forward to serving you again soon!
1 star is too many stars. The products are trash, the customer service is trash and the whole experience was trash. Super flimsy cheap jersey like material, almost like 1 ply toilet paper. Everything on them is printed and looks like hot garbage. The fits are aweful. Tried to return them for a refund and the customer service was a joke. Kept offering coupons for me to keep the product and buy more instead allowing me to return them for a refund. Stay away unless you like clothing that looks as cheap as the material and as poor as the customer service.
Hi. We’re sorry that the quality of the item did not meet your expectations. Your feedback is very important, and we’d like to help resolve this matter. Please contact us at [[email protected]] so we can find a satisfactory solution. Looking forward to serving you better, Alohahoo Team
Your positive 5-star review made our day! It’s wonderful to know that. We appreciate your support and hope to serve you again soon.
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