Based in Singapore, our freight company specializes in efficient logistics solutions for domestic and international cargo transport. With a strategic location in one of Asia's key trade hubs, we offer comprehensive services tailored to meet diverse shipping needs. Our expertise spans air, sea, and land freight, ensuring timely deliveries, streamlined operations, and reliable supply chain management. We prioritize customer satisfaction by providing cost-effective, secure, and innovative freight solutions, making us a trusted partner for businesses seeking seamless transportation services in Singapore and beyond.
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Is Atlantic Singapore Freight. legit?
Atlantic Singapore Freight. (alphasmartphones.co.uk) has a 4.2 out of 5 rating on OK.one, based on 297 user reviews collected here. It is listed under Business Services and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 46% of negative reviews. Last updated 2026-10-24.
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Second Purchase from Alpha.Excellent product,service and price.Would recommend.
Reply from Atlantic Singapore Freight.2021-04-28
Hello Alan,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
The phone I bought from Alpha Smartphones was in perfect condition and arrived fast. The whole purchase was smooth and easy and when I contacted them to ask some questions they were helpful and friendly
Reply from Atlantic Singapore Freight.2021-04-28
Hi Anna Pearce,
Thank you so much for sharing your honest experience. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
amazing came very fast charger still working and revived 2 weeks ago
Reply from Atlantic Singapore Freight.2021-04-28
Hello, Elysse turner,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Fantastic service, order was received within one day despite expecting to receive it within 7 days. Great value for money and cannot recommend enough.
Reply from Atlantic Singapore Freight.2021-04-28
Hello LM,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
The charger was as described. Delivered fast and prompt.
Reply from Atlantic Singapore Freight.2021-04-28
Hi Angelina Ade,
Thank you so much for sharing your experience with us. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Items arrived quickly but when I said it didn’t charge iPad as stated they never got back to me. Only charges phone
Reply from Atlantic Singapore Freight.2021-03-25
Hello Mrs. Ruth,
We apologize for the inconvenience cause to you.
We would like to inform you that the cables those are send out to you are fully functional and you have also mentioned that while contacting us that the cable works with your phone but they did not work with your iPad. This means that the cables are fully functional and working properly. There must be an issue with your iPad charging base that the cables are not getting the charge.
Still if you are not happy with the cables we request you to send us the cables back and we can issue a refund into your account.
Best Regards,
Team Alpha Smartphones
Hi David Mason,
Thank you so much for sharing your experience with us. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next purchase.
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
I ordered a Samsung charger plug and micro USB data cable from this company. When the package arrived it only contained the data cable.
I have tried 3 times to contact them without any response whatsoever.
This is the first and last time I will have any dealings with this company. Utterly appalling service.
UPDATE:
Emailed them last night with the link to the order acknowledgement they sent me clearly showing that the charger plug IS part of the order. They still insist that it is not!!!
I've even logged into my account and sent them the link to the order page, which yet again gives the full description and price. I await their reply!
FINAL UPDATE:
I did receive a response, but they still maintain that the price was for the cable only, despite the fact that I proved beyond any doubt that the offer was for the charger plug and cable.
Seems they have a complete disregard for customer satisfaction, I can only advise people to think very carefully about giving this tinpot outfit your hard earned money. Hugely disappointing experience.
FINAL FINAL UPDATE!!!
Just to make a bad experience even worse, the cable broke after barely 5 weeks. Contacted company to ask for a refund, you will not be surprised to hear that they have not responded at all.
Without doubt, the WORST company I have ever had dealings with, avoid at all costs.
Hello Cole,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Hello Jimmy,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Hello Simon,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Very happy with my iPhone 6 from this company and would definitely use them again in the Future.
Reply from Atlantic Singapore Freight.2021-02-17
Hello Sylvia,
Thank you so much for the appreciation. We are glad to hear that you are satisfied with the whole purchase experience, and look forward to assisting you with your next smartphone/accessory purchase. 😊
Thank you and we look forward to seeing you again.
Best Wishes,
Customer Services Team | AlphaSmartPhones
Keep away, this company is a fraud. I bought two cables, one of them never worked. Twice I contacted through their website, but no answer.
After a month some one contacted me and promised that either they will send the product. But no luck yet.
Unless you want to through away your money, don’t go any close to them.
Easy to order, prompt arrival, no problems, great service!
Reply from Atlantic Singapore Freight.2021-02-12
Hello Kinnear,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
This has been such a good company to deal with. I have bought two phones and would recommend them the reason for the three stars is that I returned a phone that was not wanted. This phone had not been used at all and in its original packaging .
I was charged 10% of the phone amount for sending this phone back. I do not think this is fair as it had not been touched. I feel there should be exceptions as this phone can be sold on immediately . But apart from that I was happy with customer care and product.. and will buy again
One of the cables never worked, I emailed them immediately. So far I have not received a replacement.
I would advise keeping away from Alpha Smartphones and never do any business.
Hello Simon,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
A very good reliable service fast and efficient delivery
Reply from Atlantic Singapore Freight.2021-01-13
Hello Edward,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones
Item ordered came before Xmas but I had been in touch with the Company about this and they were wonderful..
I understood about Xmas rush but I needed to speak with them and they called me.
A very helpful Man assisted me with my enquires.
Up until today I am delighted with my purchase from this Company and would definitely use them again.
Reply from Atlantic Singapore Freight.2021-01-08
Hello Sylvia,
Thank you so much for the kind words, we really appreciate it. Our utmost priority is to provide above-par condition phones and an even better service to all our valued clients, and are glad to know that we were able to the same in your case.
Thank you once again, and we look forward to seeing you again. 😊
Best Wishes,
Team Alpha SmartPhones