Altair Technology LLC (altairtech.io) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Once again they’ve managed to amaze me, they’re fast to respond, and quick to solve the issue, they definitely care about their customers experience, and It feels like they really care about pushing small scale operations forward.
Reply from Altair Technology LLC2026-07-07
Thank you for the thoughtful feedback! We’re happy to hear our response time and support made a difference. Helping small-scale mining operations grow with confidence is something we take seriously, and we appreciate you recognizing that.
AltairTech.io
Company ships quickly. Produce was exactly what I ordered. Wish there were credit card payment options without additional fees.
Reply from Altair Technology LLC2026-07-07
Thank you for the review! We’re happy to hear your order arrived quickly and was exactly what you ordered. We also appreciate the feedback regarding credit card payment fees, and we’ll keep that in mind as we continue improving our payment options.
AltairTech.io
Had a slight issue with the first machine. Emailed them they responded quickly and had to send it back but they sent a replacement to take care of the problem! Excellent customer service and support! Fast shipping! Altair will definitely be my go to for any mining related that I need! Thank you!
Reply from Altair Technology LLC2026-07-07
Thank you for the awesome feedback! Fast support and making things right when issues come up is exactly what we strive for. We’re honored to be your go-to for mining gear and truly appreciate your support!
AltairTech.io
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Scott Paterson · 3 reviews · Experienced 2026-07-03 ·
★★★★★
Customer Oriented Go-To Suppliers! A++
Altair is far and away the #1 supplier here in the US that is always thinking about what's fair for them AND what's fair for the customer. They give great deals and support and don't cut any corners ever. These are my go-to guys!
Reply from Altair Technology LLC2026-07-07
Thank you so much for the incredible review! We’re honored to be considered your go-to supplier and truly appreciate your trust. We always try to balance fair pricing, strong support, and doing right by our customers. Your support means a lot to us!
AltairTech.io
I accidentally overpaid in Bitcoin for an item I purchased from Altair Tech. Their customer service team responded promptly to my email and quickly issued a refund. I am extremely pleased with how professionally and efficiently the situation was handled. This was truly one of the best customer service experiences I have ever had—and I sincerely mean that!
Please keep up the excellent work. I look forward to continuing a strong business relationship with Altair Tech.
Reply from Altair Technology LLC2026-06-30
Thank you so much for the incredible review! We’re glad we could quickly resolve the overpayment and make the process as smooth as possible. Your kind words about our customer service truly mean a lot to our team. We sincerely appreciate your trust and look forward to serving you for many years to come!
Altair Technology
Excellent support and I really recommend to visit their website you can find out discounts and amazing miners and accesories!
Reply from Altair Technology LLC2026-07-01
Thank you for your kind words! We’re happy to hear our support team was helpful. We appreciate you recommending our website and are glad you found value in our miners, accessories, and discounts.
AltairTech.io
Thank you for the great review! We’re glad your products arrived quickly and safely. We truly appreciate your support!
AltairTech.io
J
John M Moore · 1 review · Experienced 2026-06-23 ·
★★★★★
Strong knowledge base
I had a minor hiccup after receiving my Nano 3S unfortunately operator error and I am incredibly impressed with how quickly they responded to my request with suggestions! Within their list of suggestions was the “light bulb” one. 🤦🏼These guys ROCK!
Reply from Altair Technology LLC2026-06-30
Thank you for the fantastic feedback! Helping miners troubleshoot and learn is a big part of what we do. Thank you again for the support!
AltairTech.io
Very fast service and shipping. Good price and product.
Reply from Altair Technology LLC2026-06-30
Thank you for your feedback! Providing quality products at competitive prices with fast shipping is always our goal. We appreciate you choosing Altair Technology
AltairTech.io
Great price, great dock/stand for my Avalon Nano 3S. And the shipping speed was amazing. Nothing ever gets here as fast as this did from Altair. Will definitely keep an eye on the page to see what else they have that I need. I instantly shared pics of it and my praise for Altair on X. I rarely do that lol.
Reply from Altair Technology LLC2026-06-22
Thank you so much for the fantastic feedback! We’re glad the dock, pricing, and shipping all hit the mark. Hearing that you immediately shared your experience on X is one of the highest compliments we could receive. We appreciate your support and look forward to serving you again!
Altair Technology
T
Ta · 3 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
The new Nano3S that I bought from your…
The new Nano3S that I bought from your store does not pair or connect with avalon family app. I tried connecting it using the included wifi receiver for two days but no luck.
I have an old nano3 that connects with no problem.
a. On IP address connection, It doesn’t connect even with the IP address shown on the nano display was used.
b. The heater_nano wifi network also does not appear on my iphone wifi settings.
c. When the nano3s for connection screen shows up, it also errors when the correct wifi address & password was entered. Please advise
Reply from Altair Technology LLC2026-06-22
Hello, Thank you for the feedback. However please reach out to us on our website for assistance. We would be more than happy to help you and or point you in the right direction.
Altair Technology
Appreciate it! Cables came fast as expected thank you! Fast response time too! A++++
Reply from Altair Technology LLC2026-06-17
Thank you for the awesome review! We’re glad the cables arrived quickly and that our team was able to respond promptly. We truly appreciate your support and the A++++ rating!
Altair Technology
Thank you for the awesome feedback! Getting orders out quickly and efficiently is what we strive for every day. We appreciate your support!
Altair Technology
Quick shippping. Good product. Well packed. No issues and will buy from again.
Reply from Altair Technology LLC2026-06-15
Thank you for your feedback! Fast shipping, secure packaging, and quality products are what we strive for every day. We’re happy to hear everything went smoothly and appreciate your trust.
Altair Technology
Everything was great about my order. The website was very informative and easy to understand, and the order process was quick and easy. My product arrived quickly and with zero issues I had it up and running immediately thank you very much for your great service and products.
Reply from Altair Technology LLC2026-06-15
Thank you for the fantastic feedback! We’re glad your order experience was smooth from start to finish and that your Miner was running right away. We appreciate your support!
Altair Technology
M
Mike · 1 review · Verified · Experienced 2026-06-04 ·
★★★★★
Obviously the best period
Reply from Altair Technology LLC2026-06-15
Thank you so much for the incredible compliment! We truly appreciate your support and are honored to have earned your trust.
Altair Technology
Arrived quickly, well packaged and fully functional
Reply from Altair Technology LLC2026-06-15
Thank you for the great review! We’re glad your order arrived quickly, was well packaged, and worked perfectly right out of the box. We truly appreciate your support!
Altair Technology
C
Charles Mills · 6 reviews · Experienced 2026-06-10 ·
★★★★★
Altair has been my go to for Bitcoin miners
Altair has been my go to for building out my small home-based Bitcoin mining farm. I appreciate the high level of customer service I've gotten. It's comforting to know they are U.S. based and available via chat. Shipping is fast and reliable.
Reply from Altair Technology LLC2026-06-10
Thank you for the fantastic feedback! We’re glad our customer service and fast shipping have helped make your mining journey easier. It means a lot to be a trusted part of your home mining operation.
Altair Technology
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Alan · 1 review · Verified · Experienced 2026-05-28 ·
★★★★★
Swift AF shipping at reasonable cost to…
Swift AF shipping at reasonable cost to Australia, just 8 days from ordering to hashing. Everything was well packed and as ordered.
Reply from Altair Technology LLC2026-06-10
Thank you for the awesome review! We’re thrilled to hear your order made it all the way to Australia in just 8 days and that everything arrived exactly as expected. We truly appreciate your support and wish you many happy hashing hours ahead!
Altair Technology
