Since 2015, Amber (amberstudent.com) has helped thousands of international students find and book verified housing abroad. With over 1 million beds across 250+ cities in 7 countries, we make securing your student accommodation straightforward and reliable, backed by years of experience and trust. Understanding the challenges of moving abroad, we've built solutions that make housing simple. Need a guarantor? Looking for flexible payments? Struggling with paperwork? We've got you covered. From booking to move-in day, we ensure a seamless experience for every student.Peace of mind comes standard with us - all our properties are 100% verified and include 24/7 security. With verified photos, detailed property information, amenities of your choice, and transparent pricing, you'll know exactly what to expect.Thousands of students trust us every year, and for good reason. Our 85% satisfaction rate proves that we don’t just promise a great experience—we deliver it. To top it off, our support team is available 7 days a week to help you find the right place, within your budget, in the neighbourhood you want. So, what are you waiting for? Start your search today and see why students worldwide choose amber for a safe, convenient, and comfortable living experience!
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Is AmberStudent legit?
AmberStudent (amberstudent.com) has a 4.7 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 82% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, guiding them smoothly through every step of the accommodation booking. People deeply appreciate the quick response times, clear guidance, and personalized support provided by the dedicated agents throughout the entire journey. Reviewers consistently show how stress-free and straightforward the overall process is when securing a place to stay.
However, some customers also noted that communication could occasionally be poor, mentioning delayed responses and unhelpful support from certain staff members. A few reviewers experienced difficulties with unresolved concerns or felt that assistance was lacking when issues arose.
Auto-generated from all reviews of this business. For reference only.
extremely informative for a first time customer; communication was great and the representative i was assigned was so nice and knew a lot of the details i was after
Reply from AmberStudent2026-07-08
Hi Keira
We’re delighted to hear that you had such an informative and positive experience as a first-time customer 😊✨
It’s wonderful to know that our team communicated clearly and that your assigned representative was knowledgeable, friendly, and able to answer all your questions with confidence 🏡🙌
Thank you for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
My agent was always available and very patient and committed to helping me secure the room. I enjoyed working with Priyanka A. She reasoned with me and understood me which made me very happy. I am satisfied with the service. Amazing!
Reply from AmberStudent2026-07-08
Hi Lois
We’re delighted to hear that you had such an amazing experience with amberstudent 😊✨
We especially appreciate your kind words for Priyanka A, who was patient, always available, and dedicated to helping you secure your room while understanding your needs and providing reassuring support 🏡🙌
Thank you for your kind words and for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
Hi Maitri
We’re delighted to hear that you found our assistance helpful 😊✨
Our team always strives to provide reliable support and make the accommodation journey as smooth and stress-free as possible 🏡🙌
Thank you for choosing amberstudent 🙂
Best Regards,
amberstudent.com
Nitya N was very helpful and went above and beyond to make sure I secured a student accommodation! Thank you ☺️
Reply from AmberStudent2026-07-08
Hi Ailsa
We’re delighted to hear that Nitya N went above and beyond to help you secure your student accommodation 😊✨
Our team always strives to provide dedicated support and make the booking journey as smooth and stress-free as possible 🏡🙌
Thank you for your kind words and for choosing amberstudent ☺️
Best Regards,
amberstudent.com
Tricked into an unwanted contract through severe agent misrepresentation, and extreme high pressure tactics.
I am an international student at Morriss House (tenancy ends Sept 12) warning others about high-pressure manipulation by AmberStudent. This has caused me severe mental health distress.
I shortlisted 3–4 places and contacted Amber agent ONLY for a viewing at Trinity Square, explicitly stating I wasn’t ready to book. Instead of a viewing, the agent used my details to create a room booking, giving me login credentials under the false pretense that it was just to reserve a viewing slot. I logged in on Thursday, June 25, completely unaware a contract was triggered.
I viewed the room on Friday, June 26, and immediately rejected it because the bathroom had no space to stand. I texted the Amber group chat right away and started pushing them to book another accommodation named The Curzon House instead. Why would I push for Curzon House if I wanted Trinity Square? On Friday, the viewing guide told me I could give my decision on Monday.
Because I thought it was just a viewing request, I didn't check my inbox. On Sunday, I finally saw an automated email claiming I "finalised" Trinity Square (Booking ID: TRI0214648). I immediately protested in the chat. Amber agent claimed I only had a 3-day cooling period. I asked how to cancel since it was the weekend. At 5:05 PM on Sunday, the agent explicitly texted: "U can cancel it, u can drop a text in the group" and "Rachna will help you." They gave me written confirmation that I could cancel on Monday.
Furthermore, the pricing was a total deception. The portal showed £139/week (£556/month). Karunesh then claimed it was £146/week due to "cashback," but they tried to charge me an astronomical £785/month installment! When I exposed their broken math, agent stonewalled me, and gaslit me, telling me that "getting panicked is not going to give you solutions."
On Monday, June 29, I requested formal cancellation. Student Roost heartlessly denied it, claiming I was out of the cooling-off period—using the exact weekend days their own agents told me I could wait through! And now no one’s there to help me out of this , they’re just telling me that you can check it in contact multiple times which I didn’t even booked knowingly! And they dont even care about this at all.
Instead of admitting their gross misrepresentation, their broken pricing math, and their false weekend promises, they are now completely deflecting, accepting absolutely zero fault, and trying to force 100% of the blame onto me.
1. The contract is legally incomplete. The guarantor agreement for my brother, is completely blank and unsigned.
2. I have no independent earnings, have paid no deposit, and physically do not have this money.
I am handing all WhatsApp screenshots of the conversation about this situation. Management must review this deception, look at the blank guarantor form, and cancel this file immediately.
Reply from AmberStudent2026-07-08
Hi Shivani
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the concerns you've raised and sincerely regret the distress this situation has caused.
We'd like the opportunity to look into this matter thoroughly and assist you further. Could you please write to us at [email protected] with your booking details and a summary of your concerns? Our team will carefully review your case and get back to you as soon as possible.
We appreciate your patience and look forward to assisting you.
Best Regards,
amberstudent.com
Really smooth process and not pushy.
While searching for accomodation i have tried a few services/companies. Amber came out on top and i cannot thank Shraddha M enough for being able to answer my questions as and when the came up during the process
Reply from AmberStudent2026-07-08
Hi Annika
We’re delighted to hear that you had a smooth, pressure-free experience with amberstudent 😊✨
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We especially appreciate your kind words for Shraddha M, who was always available to answer your questions and provide timely support throughout your accommodation journey 🏡🙌
Thank you for your kind words and for choosing amberstudent. We truly appreciate your trust and support! 🙂
Best Regards,
amberstudent.com
The overall experience was great. Joseph always helped me with the process ensuring that I had various options while searching for the accomadation.
Reply from AmberStudent2026-07-08
Hi Shiyam,
Thank you for your wonderful feedback! 😊
We're delighted to hear that Joseph provided helpful guidance throughout your accommodation search and ensured you had a variety of options to choose from 🙌
Your kind words mean a lot to us, and we're glad you had a great experience with amber. Thank you for choosing us! 💙
Best regards,
amberstudent.com
Digvej M from amber is the best and professional. he gave me the perfect option and gave perfect solutions for the complications that occurred throughout the booking. Amber is the best platform to look for student accommodation both the website and the customer care professionals are just perfect
Reply from AmberStudent2026-07-07
Hi Akash
We’re delighted to hear that you had such a wonderful experience with amberstudent 😊✨
We especially appreciate your kind words for Digvej M, who provided professional guidance, helped you find the right accommodation, and supported you with effective solutions throughout the booking process 🏡🙌
Thank you for your recommendation and for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
Hi Pravjot
We’re delighted to hear that you found our team friendly, the booking process easy, and our responses quick 😊✨
Our team always strives to provide a smooth, hassle-free, and responsive experience for every student 🏡🙌
Thank you for choosing amberstudent 🙂
Best Regards,
amberstudent.com
Their assigned representative kept giving support for over a month and went out of their way to ensure the accommodation I applied to (which had several broken systems) was working to fix their problems so the application could be accepted
Reply from AmberStudent2026-07-07
Hi There
We’re delighted to hear that our representative provided dedicated support throughout your accommodation journey 😊✨
It’s wonderful to know they stayed with you for over a month, worked closely with the property team, and went the extra mile to help resolve the issues so your application could move forward 🏡🙌
Thank you for your kind words and for choosing amberstudent. We truly appreciate your trust and support! 🙂
Best Regards,
amberstudent.com
They really help me out to find good accommodation and they are super fast doing their job compared most other websites that I use to find accommodation
Reply from AmberStudent2026-07-07
Hi Manh
We’re delighted to hear that our team helped you find a great accommodation and that you were impressed by the speed of our service 😊✨
Our team always strives to provide quick, reliable, and hassle-free support to help students find the right accommodation 🏡🙌
Thank you for your kind words and for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
Extremely reliable, responsible and very thorough and fast with the entire booking process.
Reply from AmberStudent2026-07-07
Hi Rupsa
We’re delighted to hear that you found our team reliable, responsible, and thorough throughout the booking process 😊✨
Our team always strives to provide fast, seamless, and dependable support to make every student's accommodation journey stress-free 🏡🙌
Thank you for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
The staff were extremely helpful even when I was taking my time choosing the right accommodation. I was assisted by anmol from Amber student.
Reply from AmberStudent2026-07-07
Hi Aria
We’re delighted to hear that Anmol was extremely helpful and supported you patiently while you took the time to choose the right accommodation 😊✨
Our team always strives to provide dedicated guidance and make the accommodation journey comfortable and stress-free for every student 🏡🙌
Thank you for your kind words and for choosing amberstudent 🙂
Best Regards,
amberstudent.com
Amber Student's executive Jhilmil provided excellent guidance, immense and quick support throughout my journey beginning from searching for an appropriate accomodation and until the rent got cleared.
I am grateful to the entire team for their dedication to providing international students like myself a ray of hope in an unknown country.
Reply from AmberStudent2026-07-07
Hi Gautam
We’re delighted to hear that you had such a positive experience with amberstudent 😊✨
We especially appreciate your kind words for Jhilmil, whose excellent guidance, prompt support, and dedication helped you throughout your journey—from finding the right accommodation to completing your booking successfully 🏡🙌
Thank you for your heartfelt appreciation and for choosing amberstudent. We’re honored to be a part of your journey and wish you all the best in your new home! 🙂
Best Regards,
amberstudent.com
Excellent Support Throughout the Booking Process ⭐⭐⭐⭐⭐
I had a great experience booking my student accommodation through Amber. The entire process was smooth, and the team was very supportive and responsive whenever I had questions. They patiently guided me through different accommodation options, explained the booking process clearly, and helped me choose a property that suited my requirements. As an international student booking accommodation for the first time, I had a lot of doubts, and they were always patient and helpful. Overall, I'm very satisfied with the service and would definitely recommend Amber to students looking for accommodation abroad. Thank you for making the process so easy! 😊
Reply from AmberStudent2026-07-06
Hi Nimisha
We’re delighted to hear that you had a great experience with amberstudent 😊✨
It’s wonderful to know that our team provided patient, responsive, and supportive guidance throughout your accommodation journey, helping you find the right property and making your first international booking smooth and stress-free 🏡🙌
Thank you for your recommendation and for choosing amberstudent. We truly appreciate your trust and wish you all the best in your new accommodation! 🙂
Best Regards,
amberstudent.com
I had a great experience with Amber support team. They helped me throughout the process and clear my every doubt, especially my support agent Priya vanshkar. The guidance provided was clear and valuable to me.
Reply from AmberStudent2026-07-06
Hi Himanshi
We’re delighted to hear that you had a great experience with amberstudent 😊✨
We especially appreciate your kind words for Priya Vanshkar, who provided clear, valuable guidance and supported you throughout the process while patiently addressing all your questions 🏡🙌
Thank you for your kind words and for choosing amberstudent. We truly appreciate your support! 🙂
Best Regards,
amberstudent.com
Great service from Mamta, went above and beyond to help me secure my room!
Reply from AmberStudent2026-07-06
Hi Izzy
We’re delighted to hear that Mamta went above and beyond to help you secure your room 😊✨
Our team always strives to provide dedicated support and make the accommodation journey as smooth as possible 🏡🙌
Thank you for your kind words and for choosing amberstudent 🙂
Best Regards,
amberstudent.com
i am extremely underwhelmed and dissapointed with amber as not only have they misinformed me about details to do with accommodation but also have failed to communicate properly with important information that i needed to make my process easier. the booking process was long and the service was very poor. Roshni the booking manager in charge was no help at all.
Reply from AmberStudent2026-07-06
Hi Francis,
Thank you for taking the time to share your experience with us.
We are truly sorry to hear that your experience with amber left you feeling disappointed.
We understand how frustrating it can be when the booking process does not go as expected, especially if you felt there was a lack of clear communication and support throughout your journey. Please accept our sincere apologies for the inconvenience this has caused.
We would really appreciate the opportunity to look into your concerns and better understand what happened. Kindly write to us at [email protected], and our team will thoroughly review your experience and get back to you as soon as possible.
Your feedback is important to us, and we genuinely hope to have the opportunity to make things right.
Kind Regards,
amberstudent.com
very helpful assistant and had a good time booking!
Reply from AmberStudent2026-07-06
Hi Melanie
We’re delighted to hear that you had a great booking experience and found our team very helpful 😊✨
Our team always strives to provide friendly, reliable support and make the accommodation journey as smooth as possible 🏡🙌
Thank you for choosing amberstudent 🙂
Best Regards,
amberstudent.com