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Home & Garden

American Apartment Owners Association

102 reviews

4.6102 reviews
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About American Apartment Owners Association

Data updated
Website
american-apartment-owners-association.org
Category
Home & Garden
Location
United States
Status
Unclaimed
Replies to negative
100% (3/3)
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Is American Apartment Owners Association legit?

American Apartment Owners Association (american-apartment-owners-association.org) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

J
Julia, Hoover Homes Management · 1 review ·

Thank you!

First time to have rental applicant's credit check from you. It's both good and fast. Thank you!

A
Anthony Of IHSRentals · 6 reviews ·

I would love if you could provide

I would love if you could provide a rent to income ratio board with each screening. Also at the $29.95 price it would be great to get (as with other sites I've been using) a state Pacific criminal background check included. I'm aware we could get a 10% discount if we pay an annual $99 membership fee. For comparison. I use Zumper.com tho advertise as well. They don't have the best intact not good customer service. However the applicants can apply direct to me for a property I listed, I have all fees set at $50 unlimited units app fee (my choice to get paid for the remaining portion of application verifications). But really it's $29.95 is what I pay to them For the reports.

Reply from American Apartment Owners Association2019-03-29

Hi Anthony, Thank you for your feedback. We are exploring some options to include a rent to income ratio report. Should it be added to our screening services we'll announce it in AAOA Today, keep a look out for any product updates! I think you are asking for a state specific criminal background check. This product is available in our Basic Background report for only $19.95. In researching the other company you mention, their screening is very limited in that in only provides a few reports. AAOA's tenant screening products are quite thorough, I don't think you'll find a more detailed report on the market. Currently we do offer a Value Membership for $99. The discount it provides is $10 off (not 10%). So as a Value Member you would be getting the reports you are seeking (and more!) for only $29.95 by selecting our Blue Package (normally $39.95 for free members). In regards to setting your own fees for your rentals, AAOA does not currently provide that service. However, we recommend contacting TenantAlert.com. They can provide you with a custom online application, the ability to set your own application fee, and more. We appreciate you choosing AAOA for your rental property needs. Sincerely, Tyler Randall Customer Service AAOA.com

E
Emmit Walthall · 1 review · Verified ·

First time using this service so far…

First time using this service so far Great.

J
Joan Christie · 3 reviews · Verified ·

I tried to do a tenant check and…

I tried to do a tenant check and upgrade at the same time. Computer bumped out the tenant information and I had to re enter everything.

Reply from American Apartment Owners Association2019-03-29

Hi Joan, We are very sorry to hear about the experience you encountered and have alerted our developers. We appreciate the feedback and thank you for choosing AAOA. Sincerely, Tyler Randall Customer Service AAOA.com

L
Lois Lind · 1 review · Verified ·

Good basic information

Good basic information, well laid out.

R
Rosemarie Barker · 1 review · Verified ·

great company

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Larry Huckaby · 1 review · Verified ·

All reports have been good.

D
David Amos · 1 review · Verified ·

Fast and accurate

Fast, accurate, and with the data I need. Offers options to cover many contingencies.

A
Arthur Chan & Kim Van Oss (Jost) · 1 review · Verified ·

Tenant screening at it's best and…

Tenant screening at it's best and easiest. Thank you.

J
Jennifer Gilmore · 1 review · Verified ·

Great resource for people who is new at…

Great resource for people who is new at being a landlord.

L
L.M. · 1 review · Verified ·

An excellent comprehensive all-in-one…

An excellent comprehensive all-in-one portal to all forms, education and tenant screenings for Landlords. And, excellent customer service! They actually answer the phone! :)

L
Lauri Abrahamsen · 1 review · Verified ·

Easy to use!

Easy to use, good report.

P
Peter Rundel · 3 reviews · Verified ·

Been using them for several years

Been using them for several years. Good and fast service - reliable.

Q
Quy Vuong · 1 review · Verified ·

I like the form!

J
Juan S · 1 review · Verified ·

Great

Amazing easy to use Recommend to all

K
Kate Brolan · 2 reviews · Verified ·

Great site for Landlord and Owner…

Great site for Landlord and Owner information. Quick and user friendly tenant screening. Just wished the membership had a few more benefit discounts.

A
Alain Espinar · 1 review · Verified ·

Very easy to use and fast.

Very easy to use and fast. Good pricing

D
Dong An · 4 reviews · Verified ·

helpful

good service

P
Pamela Brunner · 1 review · Verified ·

Awesome Service!!!!

R
Robert V Gronek · 2 reviews · Verified ·

waiting for reviews, but so far-so good !

Fully explained, easy to use, Good price !