American Giant

Always happy with AG

Always happy with AG, why I keep coming back.

Good customer service, but the product quality just isn’t there for me.

I wanted to like American Giant given their reputation and “Made in the USA” focus, but my experience didn’t quite match the price point. Both of the hoodies I ordered developed noticeable pilling and fraying along the seams fairly quickly. The stitching also wasn’t as clean as I expected for a premium product. Honestly, I own hoodies from Lululemon, Vuori, and even Hanes that feel better, fit better, and have held up better over time—at a lower price. To their credit, customer service was responsive and did offer me 50% off another hoodie. I appreciated the gesture, but even at that discount, I didn’t feel the quality justified the cost, so I passed. I really like the idea of supporting U.S.-made products, but that alone doesn’t guarantee better quality—and in this case, it didn’t meet expectations for the price. Overall: good customer service, but the product quality just isn’t there for me.

Impressed by beauty and quality

Impressed by beauty and quality. I also appreciated duties already paid in Canada and the use of DHL. Will order again from American Giant. Thank you guys.

Made for the long haul

Purchased zip up sweatshirt on 11/17/25…

Purchased zip up sweatshirt on 11/17/25 and wore it no more than 4 times, washed twice, as of 1/26/26 zipper has broken already. Contacted customer service and they wont replace item . Would not reorder from them, quality is not good and fabrics fade within 1 to 2 washes. Beware of quality control issues.

Best zip hoodie I've ever owned

Best zip hoodie I've ever owned. That simple!

excellent

The clothing is excellent and they stand by the quality. If someone is flawed and frays apart, they replace it.

Nine American Giant Hoodies. Zero Regrets

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash—these hoodies are clearly built to last. No pilling, no stretching out, no shortcuts. Every style feels intentional, the colors stay rich, and the comfort is real. Add in their commitment to American manufacturing and transparent sourcing, and the value becomes obvious. Nine hoodies. Zero regrets. Q.E.D.

Terrible quality for a hoodie that cost almost $200 dollars

Clear liquid stains will not come out of this product. One was water and one was chicken broth. I contacted them directly and the response was they would pass my feedback on. Ridiculous.

Best t-shirt I've ever had

Best t-shirt I've ever had. I don't know how it can be thick, yet soft and silky. Wish I could afford one in every color.

Inventory discrepancies?

Said it shipped. After it didnt arrive, I asked what happened and found out the item wasn't available. This was the second order. The first order, the same thing happened, but they caught it, contacted me, and offered a 20% discount.

DoorDash

Terrible delivery. Using DoorDash to deliver $168 dollar sweatshirt. Not proper Bayard Winthorp. We paid a premium for product, you pay for a premium delivery service!

Love the quality

Love the quality. My son and nephew wear your clothes. However very expensive.

Product met and exceeded expectations

Product met and exceeded expectations. Quality material and workmanship. Made in USA. Order was shipped within 24 hours and arrived 3 days after I placed it (placed Friday arrived Monday). Have since placed two additional orders with American Giant and had similar positive experiences.

Never shipped my order and didn't…

Never shipped my order and didn't respond. Buyer beware. They did reach out to let me know an item is out of stock after the review* Ill update this again when they ship the order.

Great customer support and excellent quality hoodies!

Great experience with my first ever order! I initially had a problem with the sizing on the hoodie I ordered. They were able to resolve my issues with no questions asked. I ended up going to their outlet store in North Carolina and purchasing three hoodies there. The quality is insanely good on these!

Quality is great, but they abuse emails

Quality is great, but they spam your email like nobody's business, even after unsubscribing.

back up hoodies

had bought 1 hoodie previously and wanted to have 2 more as back up

great product while supporting American…

great product while supporting American jobs - couldn't be happier

Lost delivery - delivered to wrong place

Ordered another Mens Redwood Fleece Overshirt because I love my current shirt in that style. Somehow the order got delivered to a random Post Office in my city and the picture sent by the delivery folks showed it set on the floor in front of a bunch of P.O. boxes, rather than having been delivered to my house. Contacted American Giant with the photo showing it was misdelivered, not knowing what to expect. American Giant came through and sent me a replacement shirt immediately, which I received 2 days later even though it was during the Thanksgiving time period. Excellent clothing and excellent customer service!