American Coach Limousine (americancoachlimousine.com) has a 4.8 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
D
Don · 1 review · Experienced 2025-10-30 ·
★★★★★
Equipment clean
Equipment clean, good condition. Our driver, Festus Oriji, was the best, most considerate driver you could have. Everyone should ask for him!
Reply from American Coach Limousine2025-11-03
Thank you Don so much for your kind words! We’re delighted to hear that your vehicle was spotless and in excellent condition—our team takes great pride in maintaining every detail. We’re especially pleased that Festus made your experience exceptional. He truly represents the professionalism and care we strive for every day.
We look forward to welcoming you again soon!
American Coach Limousine
Rizy
M
Michelle · 4 reviews · Experienced 2025-03-31 ·
★★★★★
Always reliable
Always reliable. On time, great service!
Reply from American Coach Limousine2025-10-27
Thank you, Michelle! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you can always count on American Coach Limousine for reliable, on-time, and professional car service. Our team takes great pride in providing dependable airport transfers, corporate transportation, and special event rides throughout the Chicago area.
Every trip is planned with care to ensure comfort, safety, and timeliness—because we know how important it is to arrive relaxed and on schedule. Whether you’re heading to O’Hare, Midway, or a business meeting downtown, our chauffeurs are dedicated to delivering first-class service every time.
We’re grateful for your trust and look forward to being your go-to Chicago limousine service for many years to come!
American Coach Limousine
Rizy
G
George Zaverdas · 1 review · Experienced 2025-10-19 ·
★★★★★
Excellent service
Excellent service.
Reliable pick-up from O’Hare.
Reply from American Coach Limousine2025-10-20
Hi George,
Thank you for sharing your experience! We’re glad to know your pick-up from O’Hare went smoothly and that our service met your expectations. Providing dependable, first-class transportation is always our goal, and it’s great to know we delivered that for you.
American Coach Limousine
Rizy
C
Catherine Miles · 4 reviews · Experienced 2025-09-27 ·
★★★★★
They are on time
They are on time. Cars and drivers are clean, present themselves well/descent.
I have use the service for years. Excellent service. Highly recommend.
Reply from American Coach Limousine2025-10-16
Thank you, Catherine! We truly appreciate your continued trust in American Coach Limousine. Our team works hard to provide on-time, clean, and reliable transportation across Chicago and the suburbs. We’re grateful for loyal customers like you who make it all worthwhile.
Rizy
I
Irene Diep · 1 review · Experienced 2025-10-15 ·
★★★★★
Very polite driver
Very polite driver. Not the first I used American Coach very good company. Reasonably priced service with good drivers that are polite and excellent drivers. Can’t say enough good about them. The app has you tip driver when you schedule your ride but I always tip the driver again because it’s such a pleasurable experience.
Reply from American Coach Limousine2025-10-16
Hi Irene, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. Our goal is to make every ride comfortable and pleasant — from scheduling to drop-off. We’re so glad our drivers continue to make a great impression, and we look forward to serving you again soon!
K
Kevin Apgar · 3 reviews · Experienced 2025-10-08 ·
★★★★★
I’ve been using American Coach Limo for…
I’ve been using American Coach Limo for about five years now and would never even consider another company. They’re always on time, their drivers are friendly, and the ride is always comfortable and safe.
Reply from American Coach Limousine2025-10-10
Thank you, Kevin, for being a loyal customer for the past five years! We truly appreciate your continued trust in American Coach Limousine. Our team takes pride in providing on-time, safe, and comfortable airport and city rides across Chicago and nationwide. We look forward to serving you again soon—whether it’s a Chicago airport transfer, corporate travel, or special event ride, we’ll be ready to get you there in comfort and style.
Many Thanks
Rizy
T
Terry Johnson · 2 reviews · Experienced 2025-10-06 ·
★★★★★
Wahhaaj our driver
Our driver Wahhaaj had to wait three hours for us at ohare airport as our plane sat in holding area. He was unable to pickup his next customer. Wahhaaj was extremely pleasant and accommodating after such an exhausting arrival. Your dispatch was so helpful communicating with us
Reply from American Coach Limousine2025-10-11
Thanks, Terry. Flight delays at O’Hare can be brutal, but I’m glad Wahhaaj was there when you finally got in. He’s a great guy — always calm and professional. I’m happy our American Coach Limousine team kept things smooth after such a long wait. Hope your next trip to Chicago Airport goes a lot easier!
Kind Regard
Rizy
Hi Krystal,
Thank you for your kind words and 5-star review! We’re so glad to hear you felt safe and comfortable on your ride from home to O’Hare Airport. Safety and professionalism are what we strive for on every trip, and your feedback means a lot to our team at American Coach Limousine in Chicago.
We look forward to providing you with more smooth rides to O’Hare, Midway, and around Chicagoland in the future!
Best regards,
American Coach Limousine
M
Miro Koop · 1 review · Experienced 2025-09-06 ·
★★★★★
We asked for our driver Abdul from a previous…
We asked for our driver Abdul from a previous trip and they made sure he was the driver that arrived . He has a new Lincoln that's awesome.
Reply from American Coach Limousine2025-09-25
Thank you, Miro! We’re so glad you had another great ride with Abdul. At American Coach Limousine, we take pride in providing reliable and professional Chicago limo service every time. Our team is always here to make your travel smooth — and we’re thrilled you enjoyed the comfort of the new Lincoln. Looking forward to your next ride with us!
Rizy
J
J. H. · 1 review · Verified · Experienced 2025-09-09 ·
★★★★★
Detoured around an accident
Our driver found a way to detour around an accident on the expressway and get us to our location on time.
Reply from American Coach Limousine2025-09-10
Reply:
Thank you, J.H.! We’re glad our chauffeur was able to navigate traffic and keep your trip on schedule. At American Coach Limousine, we focus on providing safe, efficient, and stress-free transportation throughout Chicago and the suburbs, so you can count on us even when the roads are challenging. We look forward to serving you again.
Rizy
Great communication, excellent service, pick up gentleman was very friendly and accommodating.
Reply from American Coach Limousine2025-09-10
Thank you, Denice! We’re delighted you enjoyed our reliable limousine service and friendly chauffeur. At American Coach Limousine, we pride ourselves on clear communication and making every Chicago and O’Hare Airport ride comfortable and stress-free. We look forward to serving you again soon.
Rizy
Thank you, Glenn! We’re glad you had a positive experience with our chauffeur service. At American Coach Limousine, we focus on making every ride smooth, professional, and reliable. We look forward to providing your next trip to the airport or around Chicago.
Rizy
Always on time. Very comfortable ride. Friendly and professional drivers.
Reply from American Coach Limousine2025-09-10
Thank you, Diane! We’re so glad to hear you’ve consistently experienced on-time limousine service, comfortable rides, and our professional chauffeurs. At American Coach Limousine, reliability and comfort are our top priorities, whether it’s an O’Hare Airport pickup or a ride across Chicago. We truly appreciate your feedback and look forward to serving you again soon.
Rizy
I have used American Coach Limo for…several years.
I have used American Coach Limo for several years. The drivers are very courteous, always on time - in fact, they are generally early of the time scheduled and most of all, they are safe drivers, which is very important to me. I would highly recommend this company to anyone looking for a ride to the airport or otherwise.
Reply from American Coach Limousine2025-09-10
Thank you, Lynda! We’re grateful for your loyalty over the years and glad you’ve experienced our dependable airport transportation and courteous chauffeurs. At American Coach Limousine, safety and punctuality are always top priorities, whether it’s a trip to O’Hare, Midway, or anywhere in Chicago. We truly appreciate your recommendation and look forward to your next ride.
Rizy
J
Jackie Martin · 2 reviews · Experienced 2025-09-07 ·
★★★★★
satisfied
my flight was 2 hrs delayed, and yet when i asked for my limo, he was right there!! never have a problem with amer coach!!
Reply from American Coach Limousine2025-09-09
Thank you, Jackie! We know flight delays can be frustrating, so we’re glad to hear your chauffeur was right there when you needed them. Your loyalty means a lot, and we’re proud to always deliver reliable service for you.
Rizy
Thank you for the 5-star review! We’re pleased you enjoyed a smooth ride with American Coach Limousine. Our team takes pride in providing professional chauffeurs, reliable service, and comfortable transportation for every trip. We appreciate your support and look forward to serving you again.
Rizy
On time, excellent communication, professional driver.
Reply from American Coach Limousine2025-09-05
Thank you so much for the 5-star rating! We’re honored to be your choice for Chicago airport limo and car service. At American Coach Limousine, our chauffeurs are committed to safe, reliable, and professional transportation every time. We look forward to your next ride!
Car smelled like gas. Horrible drive home.
Driver could not drive straight.
Reply from American Coach Limousine2025-08-29
We’re very sorry to hear about your experience with the ride home. That is not the standard we hold ourselves to. Our team will be reaching out to you directly to make this right and ensure it doesn’t happen again.
S
Steve C. · 1 review · Verified · Experienced 2025-08-29 ·
★★★★★
This is the second time now that I have…
This is the second time now that I have specifically ordered a "Luxury SUV" and a Sedan has arrived. The driver knew right away that it was wrong, based on the amount of luggage we had. In a previous limo ride we had, I complained that our driver and his car were horrible, and no one offered to do anything about it. I've been using this company for almost ten years.
Reply from American Coach Limousine2025-09-05
We’re very sorry to hear about your experience. At American Coach Limousine, our goal is to provide safe, reliable, and professional transportation every time. We take all feedback seriously and would love the chance to make this right. Please reach out to us directly so we can address your concerns and ensure your next ride meets the highest standard.
Rizy
Thank you for the 5-star review! We’re glad you can count on American Coach Limousine for dependable service with professional chauffeurs who arrive on time. We truly appreciate your support and look forward to serving you again.
Rizy
