With the recent cancellation due to…
With the recent cancellation due to weather (3x) they worked with me on changing the pick up times and dates to get my son to the airport.
About American Coach Limousine
Data updated- Website
- americancoachlimousine.com
- Category
- Vehicles & Transportation
- Location
- United States · Downers Grove
- Status
- Unclaimed
- Last 12 months
- 44 reviews
- Replies to negative
- 100% (2/2)
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Is American Coach Limousine legit?
American Coach Limousine (americancoachlimousine.com) has a 4.8 out of 5 rating on OK.one, based on 44 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Outstanding Service
Our driver was amazing! He was courteous, intelligent and charming. He made helpful statements regarding our ride to the airport which my husband and I found helpful. Honestly, he should be training others. He was very impressive and by far the best driver we ever had. Thank you! We would love to have him on August 5th, when we have a reservation with you for a pick up from O’Hare and a ride home to Darien.
Always on time and fair price
On time or early arrival
On time or early arrival. Reliable. Clean and comfortable vehicles. Very polite drivers.
Our driver was GREAT !!!
Our driver was GREAT !!! We were at OHare in about 45 minutes from our house in Tinley Park. His own music tracks of soft jazz were perfect at 3:30am!!!!’
Reply from American Coach Limousine2026-06-19
Thank you for choosing us and for taking the time to share your experience. We know early travel days can start long before sunrise, so it's always nice to hear when everything comes together the way it should. We appreciate your trust in our team and look forward to helping with your next trip. Amer
Great experience
Friendly, excellent driver - super clean car- on time - a great experience
Reply from American Coach Limousine2026-06-19
Thank you for your kind words and for choosing American Coach Limousine. Our team works hard to provide dependable transportation and a professional experience from start to finish, so feedback like this is always appreciated. We look forward to serving you again for your next airport ride or special occasion. Amer
Driver on time
Driver on time, pleasant personality and very clean car. He drove safely, also. I would like him on return pick-up if possible.
Reply from American Coach Limousine2026-06-19
Thank you for your review and for choosing American Coach Limousine. We appreciate your trust in our service and are glad we had the opportunity to be part of your travel plans. We'll certainly make note of your driver preference and do our best to accommodate your request for future airport transportation. We look forward to serving you again soon.
Our driver was very prompt
Our driver was very prompt, helpful with our luggage, and very personable. We arrived at the airport safe and with time to share. Great experience overall!
Reply from American Coach Limousine2026-06-19
Thank you, Joann, for taking the time to share your experience. We know how important it is for airport transportation to be dependable and stress-free, and we're grateful you trusted our team with your trip. We truly appreciate your kind words and look forward to serving you again on your next ride to or from the airport.
The driver was awesome to me and my family!
The driver was on time,friendly,polite,thoughtful and other great words I can’t think of. I would definitely recommend you guys to any and everyone!
Reply from American Coach Limousine2026-06-19
Thank you, David. Reviews like yours mean a lot to our team because our goal is always to make every ride comfortable and worry-free from start to finish. We appreciate your recommendation and your trust in American Coach Limousine. We hope to have the opportunity to serve you and your family again in the future.
Best car service in town. We have used this car service fo the…
We have used this car service fo the last 10 + years. Not one complaint. Great service each and every time .
Reply from American Coach Limousine2026-06-19
Thank you, Kim. Having customers who continue to trust us year after year is something we never take for granted. It's been a pleasure serving you over the years, and we truly appreciate your loyalty and support. We look forward to being your go-to transportation service for many more trips to come.
Driver was prompt and kind
Driver was prompt and kind, was at our home on time. The pickup was very smooth again with a wonderful driver
Reply from American Coach Limousine2026-06-19
Thank you, Debbie, for your continued trust in our team. We appreciate you taking the time to share your experience and are glad we could make your travel day a little easier. We look forward to serving you again on your next trip. – Amer
Great company
I’ve been using American coach for quite a few trips now and each driver is very considered of how important it is to be on time which is very important to me. Also each driver is very courteous and is very dependable. I will be using them again in a few short weeks. thanks again for the great service.
Reply from American Coach Limousine2026-06-19
Thank you, Delores. Knowing that you've chosen us for multiple trips means a great deal to our team. We understand how important reliability is when it comes to transportation, and we're grateful for the trust you've placed in us. We look forward to taking care of your upcoming trip and many more in the future. – Amer
I was very happy with their service
I was very happy with the service provided by American Coach Limousine during my most recent trip to Chicago. The vehicle was safe and comfortable, the driver and service representatives were all good, and it was easy to book online for a reasonable price.
Reply from American Coach Limousine2026-06-19
Thank you, Doug, for choosing American Coach Limousine during your visit to Chicago. We appreciate you taking the time to share your experience. Our team works hard to make the booking process simple and provide dependable transportation from start to finish. We hope to have the opportunity to serve you again the next time you're in the Chicago area. Amer
Excellent service
Excellent service, prompt, courteous and professional. Friendly drivers.
Reply from American Coach Limousine2026-06-19
Thank you, Christy, for your kind review. We truly appreciate your support and are grateful you chose American Coach Limousine. Feedback like yours motivates our entire team to continue providing the level of service our customers expect and deserve. We look forward to serving you again in the future. Amer
Great service
Great service, great driver. 2nd time using this company. I will definitely use and recommend.
Reply from American Coach Limousine2026-06-19
Thank you, Kac. There's no greater compliment than having a customer come back and ride with us again. We appreciate your continued trust in American Coach Limousine and your recommendation. We look forward to providing reliable airport transportation and car service for you again in the future. Amer
The driver was polite and friendly
The driver was polite and friendly. He helped with the luggage. The driving was calm. I would certainly use American Coach again in the future.
Reply from American Coach Limousine2026-06-19
Thank you, David, for your review and for choosing American Coach Limousine. We believe the little things matter, and it's always rewarding to hear when our team makes a positive impression. We appreciate your trust and look forward to helping with your future transportation needs. Amer
Great service
Great service, especially upon return. We arrived back at O’Hare from San Juan, and driver texted us when he arrived, so we didn’t have to wait in the cold, and upon returning home, he carried our suitcases to our garage so we wouldn’t have to pull them through the snow.
Reply from American Coach Limousine2026-06-19
Thank you, John, for sharing your experience. We believe great service is often about the small details, especially after a long day of travel. We're glad our team could make your return home a little more comfortable and convenient. Thank you for choosing American Coach Limousine for your O'Hare airport transportation, and we look forward to serving you again on your next trip. Amer
Efficient on time
Reply from American Coach Limousine2026-06-19
Thank you, Allan. We appreciate you taking the time to leave a review. Providing reliable, on-time transportation is something our team focuses on every day, and we're grateful for the opportunity to earn your business. We look forward to serving you again. Amer
Whenever I come to town
Whenever I come to town, I use American coach limousine always friendly on time and courteous
Reply from American Coach Limousine2026-06-19
Thank you for your continued trust in American Coach Limousine. It means a lot to us when visitors make us their go-to transportation service every time they're in town. We appreciate your loyalty and look forward to welcoming you back on your next visit to Chicago. Amer
O”Hare Airport
On time, polite and efficient trip.
Reply from American Coach Limousine2025-11-10
Thank you, Raymond! We’re so glad to hear your O’Hare airport transfer was on time and efficient. Our professional chauffeurs take pride in providing reliable, comfortable service for every traveler — whether it’s to or from O’Hare, Midway, or any destination across Chicagoland. We truly appreciate your trust in American Coach Limousine and look forward to serving you again soon. American Coach Limousine Rizy