American Veterans Aid (americanveteransaid.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-11.
What a wonderful team of people here at the AVA! They helped my father get approved for the Aid and Attendance Pension Benefit with the VA. I could not have done it without them! Incredibly professional and kind people! We are forever grateful!
They were very efficient and did a great job answering all our questions
You helped us find all the information we to find. You helped us by telling us places that we could help us get copies of files we needed. It also helped when you made your review so we didn't leave something out or needed to supply more documents. When VA made their review, they didn't need to contact us to answer questions, it was all there.
Excellent communication and follow up. Made the process seamless with very little effort on our end.
Please please please do not give these people your money. Endless, meaningless promises and excuses without any action or accountability. My family has been waiting MONTHS for any kind of meaningful assistance or even a truthful update about the status of our package. We only know anything because we contact the VA directly, and what we learn almost always directly contradicts the "updates" we have to beg and plead for from AVA. Shameful in every sense of the word.
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My mother would have never been approved for benefits without American Veterans Aid assistance.
Company was nice to deal with but the process to help Veterans and or Spouses is way to difficult and time consuming.
Our Team was knowledgeable in answering our questions to help us feel comfortable in choosing AVA. We received our information packet promptly, and they walked us through line by line which ease our minds even more. We are very happy with our results and it took the worry and anxiety out of the equation.
Got my Dad’s benefits with in 5 months. They did a Great job for us.
We appreciated the knowledge and expertise provided by American Veterans Aid. They made all the paperwork and red tape as simple as it could possibly be. Their directions were detailed, accurate and easy to follow. Any questions we had were answered quickly. We were very pleased with their process and would highly recommend them.
To navigate the VA on our own would have been a nightmare. AVA guided us through a long & arduous journey to obtain a much needed and deserved benefit.
Well it started out fine, but the outcome took too long and I passed a week before my approval. You would think that funds would still be provided for the time leading up to my passing, or a refund should be made. The people were courteous and friendly. They did call to make sure that documentation was received and delivered.
They walk you through every step of the way and explain everything!
Perfect experience. Everything went smoothly without any additional requests or questions. Originally I was worried I just wasted $3K, but it was money very well spent. I could not imagine navigating through forms (without clear and concise instructions) without their assistance. They are well staffed and reply to you within a day. Highly recommend using them to get through the process
AVA said Dad would get approved, paid them, & filled out the paperwork. Then AVA said Dad had too much $ and would have a Finance Guy call. He did, gave me incorrect info, and said he would call back, but he didn't. Figured it out myself, Dad's application was submitted, but he died a month later. AVA called (Chrisy Klein) & left a message about another form to be completed. I Left repeated messages over the month, sent emails, and cannot find out what the form is. AVA is so frustrating and a waste of time.
No follow up by AVA after the package was submitted to the VA (up until then AVA was very helpful). I had to put my 87 year old uncle through a lot to be able to follow up on our own with the VA. Also, blatantly lied to by the person at AVA who was supposed to follow up. His package was held up at the VA and she told us it was almost done - not true. It's been stuck in the same "phase" since April 2024. I do NOT recommend this company.
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AVA helped me throughout the entire process. I was informed from the initial contact what was required regarding paperwork and if my mother qualified. My case manager made sure I submitted the correct paperwork and that all the documents were signed in the correct places. I was instructed where to mail the final signed documents to the VA. I was kept informed regarding the status of my mother's application as it was being reviewed by the VA. American Veterans Aid was accurate about the time estimate I would receive payment which was in 4 months. It is because of AVA that my mother can use this benefit due to my father's service. It has been helpful in the cost of my mother having to live in a memory care group home.
The ease of the process and help guidance every step of the way made the process very doable The help process of what I needed to get to assist in the paperwork to send over and then receive back sign and send in took a little over 6 months ! But well worth it
Very knowledgeable people. It was an easy process. Very professional.
The process was well organized and well executed and resulted in a timely positive outcome.
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