Amscot (amscot.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
K
KNIGHT, DONNA M · 1 review · Verified · Experienced 2026-07-09 ·
★★★★★
Too much fees
Reply from Amscot2026-07-10
Thank you for taking the time to share your feedback. We appreciate you letting us know about your concerns regarding our fees. We understand that fees are an important consideration when choosing a financial service. Our fees help support the convenience, speed, and customer service we strive to provide with every transaction. We value your feedback and would appreciate the opportunity to discuss your experience further. Please contact us at (800) 333-6130 so a member of our team can review your concerns and answer any questions you may have. Thank you for being an Amscot customer.
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
L
LaTisha Williams · 1 review · Experienced 2026-07-10 ·
★★★★★
The staff is always friendly and…
The staff is always friendly and helpful. Today Tammy helped me and was very kind.
Reply from Amscot2026-07-10
Thank you so much for your incredibly kind words and for awarding us this Amazing Review! Amscot’s thrilled to hear about your fantastic experience with us and hope to see you again!
Melissa was so kind on the phone and in person. Having never done this before, she explained everything and the process was quite easy.
Reply from Amscot2026-07-10
Thank you so much for your incredibly kind words and for awarding us this Amazing Review! Amscot’s thrilled to hear about your fantastic experience with us and hope to see you again!
Agent was friendly and quick. Usually a long process I’ve experienced before but not this time.
Reply from Amscot2026-07-10
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
A
Alex · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
Miss
Great people
Reply from Amscot2026-07-10
We're so glad to hear you had such a great experience with us! It's wonderful to know that our team provided excellent customer service. Thank you for being an Amscot Customer!
Bella was the one who helped me she did great she explained everything and was helpful made me understand everything!! Thanks again for your help 😊
Reply from Amscot2026-07-09
We're so glad to hear you had such a great experience with us! It's wonderful to know that our team member explained everything and was helpful. Thank you for being an Amscot Customer!
S
SINGLETON, TERRY L · 1 review · Verified · Experienced 2026-06-17 ·
★★★★★
Was pretty easy
Was pretty easy! Associate was courteous, and quick but thorough!!
Reply from Amscot2026-07-09
We're so glad to hear that your experience was easy and that our associate provided quick and thorough service! Thank you for sharing your positive feedback with us. We appreciate you being an Amscot Customer!
It is convenient to have money lodged to your account immediately. I was without a basic amount ok funds. I way able to buy something for dinner. I appreciate that
It's comforting today know that there is a place that can assist you with needy funds. The payment schedule it also very convenient and fair.
Reply from Amscot2026-07-09
We're so glad to know our services provide comfort and assistance when needed. We also appreciate you highlighting our convenient and fair payment schedules! Thank you for your 5-star review! We appreciate you being an Amscot Customer!
N
Neil · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Ketina was excellent
Ketina was excellent! She provided great customer service and she was very efficient. She explained everything and made my experience a great one.
Reply from Amscot2026-07-08
We're so glad to hear you had such a great experience with us! It's wonderful to know that Ketina provided excellent customer service and explained everything efficiently. Thank you for your kind words!
I had a great experience here Kayleight was great and did a great job was friendly.
Reply from Amscot2026-07-09
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
We appreciate you sharing your experience. We are so glad to hear you found our staff friendly and professional. Thank you for being an Amscot Customer!
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
Both ladies were very professional and courteous. Everything was explained in detail throughout the process. I would recommend them to anyone. A great experience overall.
Reply from Amscot2026-07-07
We're so glad to hear you had such a great experience with us! It's wonderful to know that everything was explained in detail and that you would recommend us. Thank you for your kind words! We appreciate you being an Amscot Customer!
Staff was very helpful with explaining the process and facilitating the transaction seemlessly..
Reply from Amscot2026-07-07
We're so happy to hear that our team was helpful in explaining the process and facilitating a seamless transaction for you! Thank you for your feedback and for being a valued Amscot Customer!
Good morning
The experience I have with Amscot was very excellent.
Reply from Amscot2026-07-07
We're so glad to hear you had such an excellent experience with us. We truly appreciate your positive feedback! Thank you for being an Amscot Customer!
M
MOMENT JR, CARLOS J · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
The staff was understanding and I was…
The staff was understanding and I was able to get my paperwork done relatively quick
Reply from Amscot2026-07-07
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
Both Monica and Aaron were amazing. Thank you both!
Reply from Amscot2026-07-07
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.
We are so happy to hear about your positive experience at our location. It's wonderful to know that Edgar provided such patient and helpful service. Thank you for sharing your experience! We appreciate you being an Amscot Customer!
We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon. Thank you for being an Amscot Customer!