AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.
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Is AMYET eBikes legit?
AMYET eBikes (amyet.com) has a 3.6 out of 5 rating on OK.one, based on 127 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 28% give 1 star; The business has replied to 58% of negative reviews; Reviews mostly discuss Quality, Customer service, User experience. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find the bikes powerful and fun to ride around town, appreciating the smooth throttle and pedal assist features. Many people also mention that customer support is exceptionally helpful and quick to send replacement parts when issues arise.
Some reviewers were not happy with unexpected mechanical issues, including failing batteries and loose wheel components. Others mentioned experiencing frustrating communication delays in getting timely responses or proper assistance from customer service when trying to resolve problems. Several customers also noted that replacement parts frequently arrived with incorrect specifications or did not fit properly.
Auto-generated from all reviews of this business. For reference only.
Junk worked one day then wouldn’t turn on, put everything I knew that would fix it on and still won’t turn on
Reply from AMYET eBikes2025-09-09
Dear Derek,
We’re truly sorry your bike stopped turning on after one day, and that your troubleshooting didn’t help.
This is not the experience we want, and we’re sorry for the frustration.
Please contact our support team at [email protected] with your Amazon order number.
We’ll respond right away to diagnose the problem and arrange a solution (repair, replacement, or refund) that works for you.
Again, our apologies. We appreciate your patience.
Sincerely,
AMYET eBikes
Dear Rebecca,
Thank you for bringing this to our attention. We sincerely apologize for the delay in your shipment. Our stated delivery time is typically 4-5 business days, but occasionally, unforeseen circumstances in logistics, such as the barcode label issue mentioned in the tracking information (which required replacement), can cause delays.
We understand this is frustrating and appreciate your patience. If you have any further questions or concerns, please don't hesitate to let us know.
Best regards,
AMYET eBikes
I bought my ebike from Ebay seller: amyet_direct01 , The headset will not adjust, I contacted the seller and he told me to buy the parts and I will get reimbursed??? I thought these bikes had 1 year warranty. Why do I have to buy the parts?? I paid over $1,000 for this bike. The problem with is the stem top bolt and the star nut came damaged and unable to adjust. You guys should ship me the part at the very minimum. I will be reporting this to my state attorney general too if not resolved,
Date of experience: July 01, 2025
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Reply from AMYET eBikes
A day ago
Hi GasOut,
We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - . Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.
Thanks for bringing this to our attention!
Best Regards
AMYET eBikes
YOU GAVE ME A NON WORKING EMAIL!!
Reply from AMYET eBikes2025-08-29
Hi GasOut,
We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - [email protected]. Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.
Thanks for bringing this to our attention!
Best Regards
AMYET eBikes
Bike came quickly and the components were nicer than expected.
I think you can turn the speed up on this thing but for just riding around the hood i don't feel like i need to. Bike is fun as hell to ride
We love our pedal assist bike!! We have had it for a few weeks now and have had zero issues. Works great on all types on road surfaces, even sand. Great bike for a great price!
It is a great ebike I must say but I’ve noticed that it’s not built as tough I think it is. It doesn’t go as fast as it is advertised at 32 mph . The battery life is decent though. Overall great bike 85/100
I already owned an amyet bike I bought it last year it cost me an arm n a leg still the product is tops the only thing is to get parts for it was a sh**t fest so I decided to buy a new one and why mes
The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery life leaves you disappointed.
To touch on the pedals. They broke within the first 10 miles. And almost caused a collision with a parked car. The suspension feels more like it's for looks than functional, it bottoms out violently on minor transitions.
If my rating were based on aesthetics alone it would definitely be a 5 star review. But the shortcomings in functionality have left me disappointed. I'm not saying it doesn't work. I'm saying it could definitely be better.
Reply from AMYET eBikes2025-08-11
Hi Solace,
We're really sorry to hear about the issues with your the damaged pedals.Could you please contact [email protected] and share your details? Our team will prioritize fixing this—either arranging a replacement pedals or guiding you through repairs, and we'll also sort out the box situation.
Thanks for bringing this to our attention!
Best Regards
AMYET eBikes
Hi Scotty,
We're really sorry to hear about the issues with your bike motor and the damaged box.Could you please contact [email protected] and share your details? Our team will prioritize fixing this—either arranging a replacement motor or guiding you through repairs, and we'll also sort out the box situation.
Thanks for bringing this to our attention!
Kind Regards
AMYET team
I get what I order every time on time never have a problem. So far I'm on my 5th bike from amyet and I love it there is no other brand I even care to look for . Keep up the good work
I had a highly positive buying experience. From the moment I placed the order, the team provided consistent updates throughout the shipping process which gave me peace of mind. The product arrived on schedule and in flawless conditions, exceeding my expectations. I'm personal impressed by their customer service and attention to detail, both of which made the entire process smooth and reassuring. I would confidently recommend AMYET to anyone seeking reliability and excellence service.
Your company sent me an AMYET E-BIKE with a cracked rear tire (rim). The EBIKE is inoperable and UNSAFE to ride…AT $799.
ALSO THE PHONE MOUNT I PURCHASED WITH THE BIKE…I (STILL) HAVE NOT RECEIVED…BUT YOUR COMPANY SENT ME AN EMAIL SAYING THE PHONE MOUNT WAS DELIVERED. IT WAS NOT.
Reply from AMYET eBikes2025-08-06
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
Received my E26 . Easy to assemble despite somewhat sparse instructions . It handles beautifully and is a joy to ride . Had a flat at 100 miles so I’m upgrading tires but so far no problem . Thanks Amyet !
They asked me to change my review, I can’t do that!! I just want to say I had a bad experience with Amyet please be careful there will try to sell you parts that you don’t need and not listen to you it took two months back-and-forth trying to solve my issue that it never got solved
Reply from AMYET eBikes2025-08-06
Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
[email protected]
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes
Bike had many problems and you cannot speak to anyone it's all through email
Amyet will try to convince you to change your review for $50. Then they will ignore you once you do it. Our bike came in with a bent frame and missing parts. They did offer to repair the bike or discount it for the problems but it took over a week of back and forth emails to get an answer. We are basically left with a broken bike that we still paid hundreds of dollars for. I would not trust amyet to reimburse you for any bike repairs.
Reply from AMYET eBikes2025-07-04
Dear Valued Customer,
We sincerely apologize for any inconvenience caused. We take all feedback seriously and aim to resolve issues promptly. To assist you as efficiently as possible, could you please share your order number? Our dedicated support team will review your case immediately and work towards a satisfactory resolution. Thank you for giving us the opportunity to improve.
Sincerely,
AMYET eBikes
I had lots of emails back and forth and was happy that they responded. It was difficult to get a solution out of the way the responses were and it would be nice to be able to talk with someone. They did send me a new throttle which made the bike work which I paid for even though the one on the new bike was bad. Now I’m dealing with the handlebars and the. Stripped screw but it seems after photo and videos they are sending new screws instead of the post I requested
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