AquariumPlants.com (aquariumplants.com) has a 4.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
Excellent care of the plants they sell. I was astonished when i saw the beautiful plants i ordered. Once delivered it was well worth the wait. Im glad they are in business as i will surely continue to purchase from this retailer.
Doesn't work
I have always had good experience with their plants and Co2 equipment. However my last order before the hurricane Helene has not arrived and their website is not available. Located in Tampa FL so may got hit by the hurricane.
Packaging is always top rate and the team always seems to throw in an extra plant. I’m a long time costumer and never had an issue. I recommend shopping here!
The worst customer service I've ever had. They did not respond to any of my emails or phone calls UNTIL I filed a complaint. Their idea of 'making it right' was to pretend to send me another shipment of plants (I never received anything from them) and then ask that I remove my original review. "I've never had anyone go so hard on me for not sending out my products on time" after that guilt trip, I was told someone in their store had passed away making them get behind of shipments. It was so unprofessional. You ruined the gifts I had planned to give to my husband for his birthday then you gave me false hope you would make it right. What a joke. Good thing Paypal knows how to do the right thing and refunded me.
You sent me the wrong plants, I wrote to you about it, and you haven't responded.
The shipping company you used took eight days to get the plants to me all dead I have reaced out a couple times to try and fix the problem and you won't respond.
Even though there was a slight shipping delay, the plants arrived in fantastic condition. Paying for insulation was worth it. My fish are very happy.
Plants arrived in great condition. Very well packaged
Good Prices. Good Quality. Good Stuff!
Great customer service great product and quality
I got the wrong plant & when I contacted the seller to fix the issue, I did not get any response.
Website is designed and organized really well so shopping for products is easy. Packaging and shipping was great! I called customer service with a question about shipping price and they were super nice and courteous! I’ll definitely be purchasing from them again.
This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants were labeled (purchased the assortment) so that a person new to the hobby, like myself, can research the plants and better understand how to plant, where to plant and how to care for the plants.
I received very bad plants, emailed to request a refund and still have not heard back from anyone!
Plants were a lot bigger than I was expecting. They did take longer to get here after being shipped and were very warm after opening (>5mins after delivery). 8 or 9 days after ordering before shipped. 3 days to get from FL to AR.
61 reviews matching