Arabella hair (arabellahair.com) has a 4.3 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Absolutely love the texture of the hair. It’s soft is beautiful. I have ordered another wig 10 inch straight. I got a lot of compliments. The delivery was fast. Love the color.
Reply from Arabella hair2026-05-14
Hi Chavon Fulbright
Thank you so much for your kind words!
We’re really happy to hear you like the texture, softness, and color of the hair—and that you received so many compliments 😊 It means a lot to us! Glad the delivery was fast and met your expectations as well.
We noticed you’ve ordered another 10-inch straight wig—great choice! Hope you enjoy it just as much. If you need anything or have any questions, feel free to reach out anytime 💕
Arabella hair
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Toni Higgs · 1 review · Experienced 2026-05-04 ·
★★★★★
Quick delivery great quality hair
Quick delivery great quality hair. This is the 2 wig I've ordered with them. I will be ordering another one once my move to Florida is finished.
Reply from Arabella hair2026-05-14
Hi Toni Higgs
Thank you for your feedback.
We’re pleased to hear that you’re satisfied with the delivery speed and the quality of the hair. It’s also appreciated that you’ve chosen us again for your second purchase.
We wish you a smooth move to Florida. Once you’re settled, we look forward to serving you again. If you have any questions or need assistance, please feel free to contact us at any time.
Arabella hair
The order arrived on time and the quality is just as the pictures show.
Reply from Arabella hair2026-05-14
Hi Fadzai Musakana
Thank you for your feedback.
We’re glad to hear that your order arrived on time and that the quality met your expectations as shown in the pictures. Your satisfaction is important to us.
If you have any questions or need further assistance, please feel free to contact us at any time.
Arabella hair
The hair color is pretty, i wish it were a little more blonde but thats okay.. the caps feels so nice on my head .. def would shop again!
Reply from Arabella hair2026-05-14
Hi Portia Carr
Thank you for your feedback.
We’re glad to hear you like the hair color and that the cap feels comfortable to wear. We also appreciate your honest note regarding the blonde tone—your feedback will be shared with our product team for future improvement.
We truly appreciate your support and look forward to serving you again in the future. If you need any assistance, feel free to reach out anytime.
Arabella hair
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Chinx _ldn · 1 review · Experienced 2026-05-12 ·
★★★★★
This wig is by far the best wig I’ve…
This wig is by far the best wig I’ve received from any vendor. Pre bleached and Pre plucked knots stole the show for me. 10/10!
Reply from Arabella hair2026-05-13
Hi Chinx _ldn
Thank you so much for your amazing feedback! We’re truly honored to hear this is the best wig you’ve received. We’re especially glad you loved the pre-bleached and pre-plucked knots—that’s exactly the effortless, natural look we aim for. Enjoy your beautiful wig, and we look forward to serving you again! 💖
Arabella hair
Hi Iyanna Thompson
Thank you so much for your kind words! We’re really glad to hear you’re happy with the quality of the hair. If you ever need any tips on maintenance or styling, feel free to reach out—we’re always here to help! 😊
Arabella hair
Hi there
Thank you so much for your kind words! We're really glad to hear that you're happy with the quality of the hair. Your satisfaction means a lot to us—if you ever need anything else, feel free to reach out anytime!
Arabella hair
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Toni Casarez · 1 review · Experienced 2026-04-21 ·
★★★★★
The wig I purchased came quick and was…
The wig I purchased came quick and was easy to install. Very beautiful and just as described in both description and from the pictures. I will be recommending to my followers on Instagram!
Reply from Arabella hair2026-05-07
Hi Toni Casarez
Thank you so much for your kind feedback and support! We're truly happy to hear that you love the wig and that the installation process was easy for you. It means a lot to us that the wig matched both the description and photos. We also really appreciate you recommending us to your Instagram followers — your support and trust genuinely mean everything to our team. Thank you again! 💖
Arabella hair
K
Key Davis · 2 reviews · Experienced 2026-04-30 ·
★★★★★
I LOVE the hair
I LOVE the hair. My only complaint is that I thought it'd be more ash blonde than it is, but it's still cute! I got so many compliments🥰
Reply from Arabella hair2026-05-07
Hi Key Davis
Thank you so much for your lovely feedback! 🥰 We're so happy to hear that you love the hair and received so many compliments wearing it! We also truly appreciate your feedback about the ash blonde tone. We'll make sure to pass your suggestion along to our product team for future color improvements and photo optimization. Thank you again for your support and trust — you look absolutely stunning! 💖
Arabella hair
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Latoya · 2 reviews · Experienced 2026-04-17 ·
★★★★★
I love this hair
I love this hair. Its amazing how the lace melts
Reply from Arabella hair2026-05-06
Hi Latoya
Thank you so much! We’re so happy to hear you love the hair and that the lace melts perfectly for you—that’s exactly the look we aim for. If you ever need any tips or support, feel free to reach out anytime!
Arabella hair
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Syasia Marie · 1 review · Experienced 2026-04-28 ·
★★★★★
613 wig
Great hair. Great packaging. Nice communication.
Reply from Arabella hair2026-05-06
Hi Syasia Marie
Thank you so much for your kind words! We're really glad you’re happy with the hair, packaging, and communication. Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything, feel free to reach out anytime!
Arabella hair
A
A · 3 reviews · Experienced 2026-04-23 ·
★★★★★
Wigs on point
Hello,
I received my hair today, but it’s so beautiful and also very soft. I’m so happy with the order and the delivery was really fast. I would definitely order again. Thank you so much.
Reply from Arabella hair2026-05-06
Hi there
Thank you so much for your kind feedback! We’re truly happy to hear that you love the hair and that it feels beautiful and soft. It’s also great to know the delivery met your expectations. We really appreciate your support and look forward to serving you again!
Arabella hair
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Debbie · 8 reviews · Experienced 2026-04-23 ·
★★★★★
Fast delivery and very quality hair!
Reply from Arabella hair2026-05-06
Hi Debbie
Thank you so much! We’re really glad you’re happy with the fast delivery and the quality of the hair. Your support means a lot to us, and we look forward to serving you again!
Arabella hair
J
Jkiss · 10 reviews · Experienced 2026-04-19 ·
★★★★★
Quality Product! Delivered Early!
Quality Product! Delivered Early!
This wig is beautiful, looks exactly like the one posted on the website! This is my 2nd purchase with Arabella Hair. I intend to be a repeat customer! Very pleased!
Reply from Arabella hair2026-05-06
Hi there
Thank you so much for your continued support! We’re truly happy to hear that you love the wig and that it matches exactly what you saw on our website. It means a lot to us that this is your second purchase, and we’re honored to have you as a repeat customer. We look forward to serving you again!
Arabella hair
613 blonde human hair wig. This is my first review based on quality product placement and features and security
, sorry for any typos I'm using speech to text This is actually one of maybe a few reviews I've ever done for a hair care product. This is the first time I've ordered from this company so I was really nervous because I usually order from Love Me hair uncomfortable and secure in their products well , I ordered a blonde and color 613 blonde and color 613 wig with a lace front at 13 so the positives are the colors beautiful it really is the length was perfect and the style is completely gorgeous you just have to style your makeup is that such so the color does not appear too vibrant. The problem I had is the comb placement it was too far back so I had to choose to readjust it just so it would fit properly the lace front was too far forward, and the back portion with the drawstring which I'll never buy again was too bulky the string that was elastic stuck out incredibly and didn't meet my hairline completely until it was cold to secure it at least for the most part. So the hairpiece requires better calm placement probably plastic because the medical codes or clips can leave bruising or lumps on a person's head stocking cap placement is difficult when the Combs start all the way back in the middle of your head or not properly on the sides where it can be secured. The drawstring created a problem with the elasticity and made the wig smaller than it actually was so then you have to choose to expand it more which means extending the thread possibly having to redo the wig a little if it doesn't accidentally ruin so I saw a lot of different problems with it that made this the most complicated hair piece i've ever had . It was the first time I thought to myself do I sit here and saw this problem and redo it I mean the issues I've mentioned or do I send it back and also where the hair extensions are placed the hair net lace is too thin so you see right through it to the threaded track so it needed that hair lifted and the track camouflaged meaning the hair of the top was extremely thin it wasn't supposed to be obscenely thick or does. All in all i am willing to give the company a second try. I never fall for the images or pricing just because something is inexpensive , but I wanted to see if there was another company out there similar to the one I have been of customer for years like lovely hair and the quality to you just wasn't the same. Now friends of mine saw the hair image fell in love with it and also wanted or was curious about the product their concern was the expense however when I received it it just wasn't what I expected there were too many problems regarding everything I've mentioned again I don't mind giving the company a second chance but when you're paying hundreds of dollars for something you want to make sure you can wash it where it go and it is as presented. The color was fine but they were just too many problems fitting it to my head properly at 22 in normal size securing it properly not pulling out my hair for snug fit and securing the Bulge that's something like a drawstring would create and which was my first time wearing a drawstring and I never do that again I'm sorry for this review I wish I had more positive things to say , but this was my experience so hopefully the next go will be better if not unfortunately it will be ordering from the company again I do like the guarantee for exchanges and refunds but I don't really think you should have to pay $3 for that that should be something that's a given again if you're charging hundreds of dollars for for these products you shouldn't charge to have it refunded if there's a problem like it being lost destroyed or in my case difficult to secure place and lay flat properly some ideas just don't work like the drawstring and having the comb in a very back of your head and it's metal when we go through things like metal detectors cAT scans Etc or just simply having it against your natural hair which can damage your hair and hurt your skull or scalp thank you for your time I'm sorry I couldn't have been better with you hopefully the next time it will be - best of luck with your products truly - Lily pS also the hair in the tracks are not as secure as they should be I noticed the hair came out a lot I have never seen that happen with other companies so the hair was kind of it just wasn't secure all together it's kind of disappointing I was looking forward to it the data listed as approximate but it's a recent order as of late last week or so. Product description : Arabella 13x6 Three-Go™ 613 Blonde Glueless Wig Loose Body Wave With Drawstring 100% Human Hair Wig × 1. All in all it was just too much work more than I've had to put in with previous orders from other companies. I was also if you do decide to keep a hairpiece like this you'll spend more money on Combs proper bands that really secure it thread your time to fix the tracks and such properly I'm sorry for this review.
Reply from Arabella hair2026-04-30
Hi Lily,
Thank you for your detailed feedback—we truly appreciate the time you took to share your experience. We’re very sorry that the wig did not meet your expectations, and we’d like to clarify a few of the issues you mentioned:
Comb placement: The combs are positioned slightly further back to provide a stronger anchor point for some head shapes. However, for customers with a 22” circumference like yours, this can indeed feel misplaced and affect both comfort and security. In this case, adjusting the comb position or replacing them with an elastic band usually provides a better fit.
Lace appearing too thin / tracks visible: A thinner lace is often used to achieve a more natural and undetectable hairline. However, if the density on the top area is lighter, it may expose the tracks underneath. This should normally be balanced during production, and we’re sorry it didn’t meet that standard in your piece. Light customization (like adding baby hairs or slight styling) can help, but it should not be overly noticeable as you described.
Drawstring bulkiness: The drawstring design is intended to make the wig glueless and adjustable. That said, when tightened, it can create bulk or a “bunched” effect at the back, especially for smaller or average head sizes. This is a known limitation of this structure, and many customers prefer elastic bands for a flatter fit.
Fit and tightness issues: When the drawstring is tightened, it can reduce the overall cap size, which may explain why it felt smaller and required extra adjustment. This can also cause tension and discomfort if worn for extended periods.
Shedding: Some minimal shedding can occur with human hair wigs, especially after initial styling. However, what you described sounds excessive, which may indicate that the weft or knotting was not reinforced properly. This is not the standard we aim for.
We completely understand your frustration—especially when a product requires additional work to achieve a wearable result. That’s not the experience we want you to have.
We will still pass your case to our product team for further review, but more importantly, we’d like to offer you a direct solution. Please share your order number with us, and we can arrange a replacement (with a more suitable cap structure) or compensation based on your preference.
Thank you again for giving us a chance, and we truly hope to provide you with a much better experience next time.
Best regards,
Customer Support Team
Z
Zoe · 4 reviews · Experienced 2026-04-17 ·
★★★★★
Great products for reasonable prices
The wig i ordered is beautiful. Great quality. Shipping and delivery times as expected with good tracking. Would order again.
Reply from Arabella hair2026-04-30
Hi Zoe
Thank you so much for your kind feedback! We’re really glad to hear that you love the wig and that the quality, shipping, and tracking all met your expectations.
Your support means a lot to us, and we’re happy to know you’d order from us again. If you ever need any assistance or have questions in the future, we’re always here to help.
Looking forward to serving you again soon!
Arabella hair
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Viv Online · 3 reviews · Experienced 2026-04-24 ·
★★★★★
The quality is amazing
The quality is amazing. True to length and colour.
Reply from Arabella hair2026-04-29
Hi there
Thank you so much for your kind words! We're really glad to hear that you're happy with the quality, length, and color. Your satisfaction means a lot to us 💕
Arabella hair
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Shanieka B · 1 review · Experienced 2026-04-21 ·
★★★★★
I love the ear taps they provided with…
I love the ear taps they provided with my frontal wig = game changer! First place I was able to find a wig that is fully customized, and the draw string in the cap is amazing. It was able to fit snug on my small head. I will definitely order again, my ash blonde wig beat my expectations by far in quality even the “super dense” option definitely as full as I like it.
Reply from Arabella hair2026-04-27
Hi there
Thank you so much for your kind words! We’re so happy to hear that the ear tabs and drawstring design worked perfectly for you and gave you that secure, snug fit. It’s great to know the customization and density met your expectations as well. We truly appreciate your support and look forward to your next order!
Arabella hair
The midnight blue first it took 3 weeks to get. When opening it out the package very strong chemical smell like it had been sprayed with the color. If you use the curing iron on it the color will turn to a sandy brown. So you will have to re color those parts. I have had plenty of wigs in multiple colors and nothing like this has happened. The hair is soft at first but after a few wears it gets tangled and sheds but thats wigs. It's the color leaving for me. Will never order again.
Reply from Arabella hair2026-04-27
Hi Chimere Heard
Thank you for your detailed feedback—we completely understand your concerns.
For darker fashion shades like midnight blue, the color is typically deposited more on the surface of the hair. When exposed to high heat (such as curling or flat irons), the pigment can shift and reveal the lighter base color underneath, which may appear as a sandy brown. That’s why lower heat settings are generally recommended to help preserve the color.
The scent you noticed is usually related to the coloring and sealing process. Deeper shades require more pigment, so a slight residual smell can occur at first, but it should fade after washing and proper ventilation.
As for tangling and shedding, hair that has been pre-lightened and processed tends to have higher porosity, which can lead to dryness, tangling, and some shedding over time with wear.
We truly appreciate you sharing this with us. We’ll pass your feedback along to our product team so they can carefully review this batch and continue improving overall quality. Thank you again for taking the time to let us know.
Arabella hair
K
Kayla White · 2 reviews · Experienced 2026-04-10 ·
★★★★★
came quick and great service!
Reply from Arabella hair2026-04-24
Hi Kayla White
Thank you so much! We’re glad it arrived quickly and that you’re happy with the service. If you need anything else, feel free to reach out anytime 😊
Arabella hair
