Armadilo

Hello Legennia, We're very sorry to hear about your experience and understand how frustrating it must have been to be unable to wear the shoes and then encounter difficulties when trying to process your return. We also apologize for the trouble you experienced reaching us, as we understand how important it is to receive timely assistance. Please send an email to our Customer Support team at [email protected] with your order details and a brief description of the issues you encountered when attempting to submit your return. Our team will review your case promptly, assist you with the return process, and work to resolve this for you as quickly as possible. Thank you for sharing your feedback. We appreciate the opportunity to make things right and improve your experience. Sincerely yours, The ARMADILO TEAM

Hello Amy, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. We understand how frustrating it must have been to feel disappointed with the shoes, as well as with the return process and the refund offered. Your concerns are important to us, and we appreciate you taking the time to let us know. We'd like the opportunity to review your situation and see how we can help. Please email our Customer Support team at [email protected] with your order details, and we'll look into your concerns and work to resolve them as quickly as possible. We genuinely value your feedback, as it helps us improve both our products and our service, and we hope to have the chance to make this right for you. Sincerely yours, The ARMADILO TEAM