Ashworth College (ashworthcollege.edu) has a 2.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 55% of reviews are 1 star, a relatively high share; The business has replied to 59% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-10.
I had a great experience and this was my first online course that exceeded my expectations.Every materiaI that I needed for information was right here within the course.I learnt quite alot which I know will be useful in the future for my career goals.Thank you.
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Lori McAlister · 1 review · Experienced 2026-07-09 ·
★★★★★
The most helpful was getting it done under 4 years …
The most helpful was getting it done at my own pace with having a full life full time job
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LisaC · 13 reviews · Experienced 2026-06-23 ·
★★★★★
Love this school...friendly and attentive staff
Any time I've had a question about anything, I've gotten a response in a decent amount of time. I've called several times with questions, and I have spoken with kind and friendly staff. I love this school. Its excellent for adult learners. The courses are interesting as well.
My experience with Ashworth College was very positive. The program was flexible, easy to follow, and allowed me to study at my own pace while balancing other responsibilities. I especially appreciated the practical assignments and real-world examples that helped improve my understanding of bookkeeping and taxation. The course materials were clear, organized, and useful for developing professional skills. Overall, the program gave me more confidence in applying accounting and tax concepts in real situations.
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Leonard Johnson · 3 reviews · Experienced 2026-05-18 ·
★★★★★
Ashworth College academically as it is…
Ashworth College academically as it is related to the material is very good. However, the student success center is absolutely the worst in academia. It is full of DEI incompetence. Therefore, think before you decide to attend this university, you will not get any help through customer service. Once they receive your money, you are on your own and they will avoid you our lawn phone calls being on hold ! You’ve been worn!
As a working single parent, the self-paced nature of this program provided a highly convenient and flexible environment that allowed me to successfully balance my career and family obligations. However, missing the opportunity to walk at graduation due to financial constraints despite making consistent monthly payments is incredibly discouraging.Hardworking students deserve the opportunity to celebrate their academic accomplishments on stage with their families. The university can still protect its financial interests by withholding official diplomas and transcripts until balances are completely settled, while still allowing students to experience the symbolic milestone of graduation.
Incompetence at best, how is this company even still doing business, its been 6 months and I have not received my diploma that non sense download is not accepted in my country , I need the actual hard copy, the first document was send 16th sep and 22nd Dec 2025 , still haven't received it and they do nothing , the worst customer service ever , just got off the phone with them they tell me they cant do anything imagine studying with a company and at the end a big f.u , parchment keep issuing to a county where it say NA and they refuse to fedex the documents that I offer to pay for
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customerEP · 7 reviews · Experienced 2025-03-09 ·
★★★★★
A correspondence school no…
A correspondence school no accredidation.Waste of money they don't take financial aid due to fact the courses are outdated and if they had financial aid in place The department of Education would have to reevaluate there national accredation they currently have .(Detc ) Nationally accredited.This is a issue because they take personal payments for College. So they can stay under the radar with the Department of Education.Penn Foster bought out Ashworth college and is a Correspondence school .If college is this easy with no Dept of Ed what are you going to get out of this school .A diploma that is worthless and turns out to be wallpaper for something to look at.Get a real college degree don't waist your time!
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John Johnson · 9 reviews · Experienced 2025-09-16 ·
★★★★★
Great for diploma programs, but nothing else.
Great for non-degree programs, but horrible for degrees and professional programs. Like I did a massage technique program with them back in 2013, after completing an on-campus RN program in 2009, and it was excellent. (Don’t ask me why nurses are expected to give massages, if it’s not a topic covered in nursing school.) But, trying to do a bachelor’s degree was interminable with them, much harder than a live on-campus program. And the Healthcare Administration certificate program offered lots of great info, but then expected you to do a proctored test after you’ve already done ALL the coursework, which is very intimidating. (To me, just drop the proctor requirements.) So, two of the three programs I paid for were just wastes of money, since I can’t even get transcripts for them, much less certificates/ diplomas. — Oh, and Ashworth is great about offering in-demand programs of the moment, then just dropping them from the list later.
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Maria · 1 review · Experienced 2025-12-17 ·
★★★★★
I like being online student at Ashworth…
I like being online student at Ashworth College. Very good college. I like it!👍
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Annie Matt · 1 review · Experienced 2025-12-15 ·
★★★★★
Ashworth College is one of the best…
Ashworth College is one of the best colleges in U.S. Online learning is not for everyone. If you want to be success, work hard and get success.
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Elan Bowers · 1 review · Experienced 2025-09-27 ·
★★★★★
COMPLICATED STUDENT SERVICE FOR INTERNATIONAL STUDENTS
Hi good day, I have being constantly calling trying to get with student servcies. I would like to swtich from my certificate to a diploma as due to an ungoing family emergency i am uable to complete the full externaship. I brought that up in the middle of my extention though various emails, however I have being constantly being ignored. and now the program is asking me to pay for extension. I do not feel customer support is easy access it is so difficult. I reached out to my instuctor however i was told to contact student support which has just been futile. I am very disapointed in the complicated customer service whicH ASHWORH is giving and i will be sure to leave my feed back online for everone to see THAT THEY SHOULD NOT ENROLL IN this school because it is fustrating for international students to get effective communication!!!! I wish i did my program elsewhere!
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Nicholas · 1 review · Experienced 2025-10-22 ·
★★★★★
My experience at Ashworth was great
My experience at Ashworth was great! I get to study at my own pace with great feeback amd prompt responses from instructors. The platform is really easy to navigate and the materials provided are exceptional in aiding your success! I made the best choice choosing Ashworth!
My transcripts have not been added to my account yet.
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Veronica · 5 reviews · Experienced 2025-09-01 ·
★★★★★
Stop making students feel like they…
Stop making students feel like they have done something wrong and your institution has not. I have contacted Ashworth countless times in resolving my account issues that you all DID and each time I call, I speak with someone different in telling me different, pay this amount and you will have access to your classes within 24-48 hours. I call back a week later, the same thing and to make matters worst, I have made a payment within the last month and they still sent my account to collection. I feel it is a retaliation of the BBB complaint I filed prior to in which I have informed them that you did so. My account was sent to collections after the complaint was filed! Stop making students feel they are wrong or incorrect about payments, students issues, grades and other false claims that are created by Ashworth College when you all are either taking money and overcharging students for education!!!
Your emails to student services does not work, you guys are always right, never wrong and it is truly sad that you prey on those who have some interest in attending this no-fault school. You people should be a shame of yourselves to blame individuals of what you do wrong. It is useless to contact your student services department because you find no fault in your mishaps. You continue to take money out of my account but send my account to collections because of nonpayment, what a joke and you messed up (FTC) Federal Trade Commission. I also find it sad that, the majority of your agents do not notate the accounts because none of my calls were notated as to when I contacted you about this matter on certain topics and nothing in the notes or on my account indicate how an agent specified that someone messed-up somewhere in my account and why was my account locked when a payment was just made!!! Something is wrong!!!
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Ray · 1 review · Experienced 2025-09-15 ·
★★★★★
I was on a payment plan and I finally…
I was on a payment plan and I finally was able to pay off my tuition balance last week. That along with completing the degree program, I thought I was going to be getting my degree mailed to me, now that everything has been settled. A week went by and I had received nothing. So I decided to call to figure out what was going on. The AI chat, that is on the student portal is useless. The person I spoke with informed me that my account is now on hold, because I do not have proof of high school transcripts or graduation on file. Once I have those on file I will get my degree from Ashworth. I was confused and asked how that was possible. I sent those in with my other college transcripts back in 2023 when I enrolled in the degree program. When I completed my degree program through Ashworth, I even received information in the mail, inviting to physically walk with the graduation class. I asked how it is possible to have credits transfer, enroll in the degree program and get the graduation information and how to go about graduating from Ashworth if documents were missing? The agent didn't answer the question and proceeded to inform me that I will not be receiving my degree until the documents from my high school are received. So, I went online, ordered the documents and I emailed the registrar at Ashworth and asked for someone to confirm that they have received what they need. It's been almost two weeks and I have not heard back from anyone. I tried to call and talk with the registration office, but that wasn't possible. The agent told me to contact Parchment, as the issue with the transcripts was on their end. For two years I did the requirements for the degree program, I made my tuition payments on time. I even graduated with a 3.2 GPA. I was excited when I made my final tuition payment, expecting to have my degree and actually hang the document in my office. Now I am disappointed and at a lost. I have done everything that they have instructed me to do, and I have nothing. I am to the point now where I have accepted the fact that they are never going to mail me my degree. I have pretty much wasted two years and $6000.00!
Reply from Ashworth College2025-10-01
Hello Ray. Thank you for sharing your experience. We are sorry to hear about this issues you have been experiencing regarding your documents. If your issue is still outstanding, please reach out to [email protected] Our Escalations Team will assist promptly.
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Molly Seah · 1 review · Experienced 2025-08-12 ·
★★★★★
Takes an act of Congress
Takes an act of Congress to get anything done with the horrible costumer service at Ashworth College.
Reply from Ashworth College2025-08-18
Hello Molly! We are sorry to hear that you have been encountering issues receiving support. Please reach out to us at [email protected] Your concerns will be addressed by our team promptly. Thank you!
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Bee · 1 review · Experienced 2025-08-02 ·
★★★★★
A decline in transparency and support
My experience with Ashworth College has been increasingly frustrating due to recent changes that significantly reduced the quality of the student experience.
The removal of the student community, without prior notice, eliminated a valuable source of peer support and years of shared academic insight. This sudden shift left students without a space to connect, collaborate, or access guidance from others in the program.
Additionally, the new system lacks essential tools that were previously available. Students can no longer easily track completed versus remaining courses, access a printable grade report, or view an unofficial transcript. The percentage tracker, once a helpful visual aid for monitoring progress, especially for students with ADHD or executive functioning challenges, was also removed.
Communication with faculty is virtually nonexistent. There is no direct access to professors, and academic support is often slow and dismissive. Issues such as incorrect quiz answers or questions on untaught material are rarely addressed in a timely or helpful manner. In many cases, if a student is earning a passing grade, they are told not to worry about the discrepancies, which is an unacceptable approach to academic integrity.
Assignment grading has also proven inconsistent. Certain graders apply unclear standards, and when students request feedback to improve future work, they often receive none. This lack of transparency hinders meaningful academic growth.
Tuition continues to rise, yet the quality of the student experience has diminished. When concerns are raised in public reviews, official responses frequently deflect criticism rather than engage constructively.
Overall, the current structure of Ashworth College is poorly suited to supporting student success. The institution’s shift away from accessible tools, reliable feedback, and student engagement has made this one of the most disappointing educational experiences I’ve encountered.
Reply from Ashworth College2025-08-07
Thank you, Bee, for sharing your detailed feedback. We sincerely regret that recent changes have impacted your experience and understand how important peer support, clear communication, and accessible tools are to student success. Your concerns have been shared with our team as we continuously work to enhance our services. We take concerns like yours seriously and appreciate you bringing them to our attention. If you'd be open to discussing this further, we’d welcome the opportunity to speak with you directly. Please reach out to us a [email protected] our team will be happy to help.
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Allan · 1 review · Experienced 2024-08-02 ·
★★★★★
Not real
I completed a few of their programs. I could not find a job as the credentials are not recognized by any employer so I removed them from my resume completely. Regardless of what they say, it's not recognized in the real world.
Reply from Ashworth College2025-08-07
Thank you for sharing your experience. We’re sorry to hear that your programs didn’t meet your career expectations. While some credentials have specific industry recognition requirements, we encourage students to research their desired career paths and credentialing bodies beforehand. We’re committed to supporting our students’ success and welcome any opportunity to discuss how we can help. Please feel free to contact us at [email protected] Thank you!