Ask Сenter (askcenter.com) has a 4.2 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 81% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
H
Henry Monofar · 6 reviews · Experienced 2026-05-02 ·
★★★★★
Technical consulting is ok
Technical consulting is ok, but not more than 70%.
As for commercial side, kind of a fraud. I have registered for a 1 time consulting, payed instantly by PayPal.now they reached for PayPal for a 2nd payment, though no further consulting required.
Reply from Ask Сenter2026-05-02
Hello Henry Monofar,
We are sorry to hear that your experience with the site was not as expected. We would be happy to assist you. Please share your email address along with any additional details, and we will review your account to help resolve any concerns regarding the billing.
Best regards,
David, Askcenter Support
[email protected] or +1 833 234 4030
thanks to Mr. Oliver B. I got a good result. Thanks to this gentleman, all my money will be reimbursed. All the maneuvers I was with them, they didn't want to help. Ever since I met Mr. Oliver, he helped me find my money. what is important is the same day it helps is the same day they respond. I congratulate Mr. Oliver, keep up the good work. Thank you very much Mr. Oliver B may God protect you and your family.
Reply from Ask Сenter2026-03-27
Hello, Nobert!
Your kind words mean a lot to us! We're thrilled that you had such a positive experience with our service. If you ever need assistance again, please don't hesitate to reach out.
Best,
Ask Center Support Team
J
Jacques Jones · 1 review · Experienced 2026-03-26 ·
★★★★★
Needed help.
I need a help in Georgia k was able to help me and guide me to where I needed to send the information and the right thing to say so they can refund me my money she need a raise and she good at a job I give her five stars thank y'all have a blessed day and don't anybody steal your joy from you
Reply from Ask Сenter2026-03-26
Hello, Jacques!
We're delighted to hear about your positive experience with our representative! Providing exceptional service is our top priority, and we're glad that we could assist you effectively.
Best regards, Ask Center Support
[email protected] or +1 (877) 803-1580
S
Shelley · 2 reviews · Experienced 2026-03-25 ·
★★★★★
Subscription Scam
In February, I called for help. I don’t even remember what about. A nice little chat lady tried to help me. I remember I figured it out myself. She told me there was a one dollar charge. She did not say anything about a subscription. I saw the one dollar charge and then a $38 charge right after it I figured OK whatever but then I saw another $38 charge in March. I called and canceled the subscription about 10 minutes ago and asked for a refund of $78. That was the first time I was told of it being a subscription service.I asked for a refund and was only refunded $19
If the Customer Service person is not going to tell you that the one dollar signed you up for a monthly subscription then this is a scam
Reply from Ask Сenter2026-03-25
Hello Shelley,
Thank you for sharing your experience. We understand why this situation would be concerning and would like to review the details of your account.
Please send us the email address used during your request along with any relevant details so we can locate your account and check the charges you mentioned.
Best regards,
Ask Center Support
[email protected] or +1 877 803 1580
G
Gloria · 2 reviews · Experienced 2026-03-23 ·
★★★★★
Emily W
Emily W. Was so very helpful for me. She was patient, kind, and went beyond when dealing with my questions and frustrations. Emily W. has such tremendous interpersonal skills that are not often found in customer service anymore. She is an asset of whom I truly appreciate.
Reply from Ask Сenter2026-03-23
Hello Gloria,
Thank you for your feedback! We’re happy to hear you had such a positive experience and that the support you received was patient and helpful. Your kind words truly mean a lot to us and motivate us to keep improving.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
a
addie · 1 review · Experienced 2026-03-20 ·
★★★★★
Georgia was super helpful & patient
Georgia was super helpful & patient. She did everything she could to resolve my problem & answered all of my questions throughly!
Reply from Ask Сenter2026-03-20
Hello,
Thank you so much for your kind words! We're thrilled to hear that our representative provided you with excellent service. We strive to ensure that every interaction is positive and helpful.
Best,
Ask Center Support
C
Code · 4 reviews · Experienced 2026-03-13 ·
★★★★★
I had no idea how to fix my problem but…
I had no idea how to fix my problem but Oliver explained step by step what to do and it worked!! Quick, knowledgeable and fantastic!!
Reply from Ask Сenter2026-03-14
Hello Code,
Thank you for your enthusiastic and wonderful feedback! We are thrilled to hear that Oliver provided clear, step‑by‑step guidance that quickly solved your problem, and that you found him knowledgeable and fantastic.
We truly appreciate you taking the time to acknowledge his support. If you have any more questions in the future, we are always here to help.
Best,
Brian, Ask Center Support
[email protected] or +1 877 803-1580
B
Bawi Cuan · 1 review · Experienced 2026-03-03 ·
★★★★★
Nice nice nice
Reply from Ask Сenter2026-03-04
Hello Bawi,
Thank you for your enthusiastic feedback! We are delighted to hear that you're enjoying the service.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, we are always happy to help.
Best,
Brian, Ask Center Support
[email protected] or +1 877 803-1580
The service person Eric was phenomenal, professional, and proficient.
Reply from Ask Сenter2026-03-03
Hello Reginald,
Thank you for your feedback! We are delighted to hear that you had such a positive experience and found the support professional and proficient. Your kind words truly mean a lot to us. We appreciate your trust in our service and your thoughtful review.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
J
Jason ward · 2 reviews · Experienced 2026-03-02 ·
★★★★★
The guy that I'm speaking to right now…
The guy that I'm speaking to right now is doing an incredible job of answering my questions and leading me through
Reply from Ask Сenter2026-03-02
Hello, Jason!
We appreciate you sharing your experience. It’s great to know the support you’re receiving is clear and helpful. We’re here to make sure every step is explained in a straightforward way.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
S
Stan Kisver · 1 review · Experienced 2026-02-26 ·
★★★★★
It seems very hard to get a straight…
It seems very hard to get a straight answer. Can you help me yes or no?
Reply from Ask Сenter2026-02-26
Hello, Stan!
We appreciate your comment. If you’re looking for assistance, please reach out to us directly at [email protected]. We’ll make sure your questions are addressed.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
K
Karen · 2 reviews · Experienced 2026-02-24 ·
★★★★★
Very quick and very clear!
Reply from Ask Сenter2026-02-25
Hello Karen,
Thank you for your positive feedback! We are delighted to hear that you found our service very quick and very clear.
We truly appreciate you taking the time to share your experience. If you have any questions in the future, please feel free to contact us.
Best,
Kevin, Ask Center Support
[email protected] or +1 877 803-1580
I’ve been trying my hardest to get a reasonable refund but they are being extremely rude and horrible to work with. First I signed up by accident and didn’t realize that I had signed up for two different services. Then the following month I saw a charge on my bank account for ask center. I emailed them to request a refund one day after the second charge for $38. After a lot of back and forth via email the refunded $19. For one day! A $19 charge for one day. WTF. I never even use it. So if I don’t wanna get ripped off don’t use ask center!!!
Reply from Ask Сenter2026-02-22
Hello,
Thank you for sharing your feedback. We understand why this situation would be frustrating and would like to review the details carefully.
Please provide the email address used during registration along with any relevant information, so we can examine your account activity and clarify the charges mentioned.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
T
Troy packer · 1 review · Experienced 2026-02-20 ·
★★★★★
Vary professional easy to talk to
Reply from Ask Сenter2026-02-22
Hello, Troy!
We appreciate you taking the time to share your experience. It’s great to know that the conversation felt easy and professional. We’re always here whenever you need assistance.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
C
Charles Dena · 3 reviews · Experienced 2026-02-16 ·
★★★★★
They responded to my request very…
They responded to my request very quickly. They agreed with my assessment of the ituation.
Reply from Ask Сenter2026-02-20
Hello Charles,
Thank you for your feedback! We are glad to hear that your request was handled quickly and that the situation was resolved smoothly. Providing prompt and attentive support is very important to us. We truly appreciate you sharing your experience.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
Gave me the information in a timely manner. Really exceeded my expectations.
Reply from Ask Сenter2026-02-16
Hello,
Thank you for your feedback! We are delighted to hear that the information was provided in a timely manner and exceeded your expectations. Delivering clear and prompt assistance is always our priority. We truly appreciate you sharing your experience.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
S
Susan Streeting Radel · 9 reviews · Experienced 2026-02-13 ·
★★★★★
Big scam
Big scam! Sent from YouTube TV to Ask Center, said it would be $1 fully refundable. They charged me $38! Will be calling my bank and reversing this charge!
Reply from Ask Сenter2026-02-14
Hello Susan,
Thank you for sharing your feedback. We understand how situations like this can be frustrating, and we would welcome the opportunity to review the details of your experience and clarify everything related to your account.
Please contact us directly so our team can look into this for you and provide any necessary assistance.
Best,
Laura, Ask Center Support
[email protected] or +1 877 803 1580
L
Leo · 1 review · Experienced 2026-02-14 ·
★★★★★
Kevin was very clear & had good…
Kevin was very clear & had good suggestion to present at the dealership to address the decreasing gas miles on my 2023 Ford Maverick hybrid.
Reply from Ask Сenter2026-02-15
Hello Leo,
Thank you for your feedback! We are glad to hear that the explanation was clear and that the suggestions were helpful for addressing your concern. It is great to know you found the guidance valuable and easy to follow.
Best regards,
Kevin, Ask Center Support
[email protected] or +1 877 803 1580
M
Mary Mead · 1 review · Experienced 2026-02-11 ·
★★★★★
Overcharged
very knowledgeable but they told me it was five dollars for the first month and then 38. My credit card of hour later said $38 then they did not want to give me a refund. I told them I was going to inform my credit card company. it was fraud then they gave me a refund.
Reply from Ask Сenter2026-02-12
Hello Mary,
Thank you for taking the time to share your feedback. We appreciate your kind words about the support you received. If there are any remaining questions or concerns regarding your experience, our team would be glad to review everything with you and provide any clarification needed.
Please feel free to contact us directly, and we’ll be happy to assist further.
Best,
Laura, Ask Center Support
[email protected] or +1 877 803 1580
M
MR STEVEN JOHNSON · 4 reviews · Experienced 2026-02-07 ·
★★★★★
It offers technical advice for £1 ,then…fleeces you
It offers technical advice for £1 ,then subvertly signs you up for £35 subscription which it takes immediately
Reply from Ask Сenter2026-02-08
Hello, Steven
Thank you for taking the time to leave your feedback. We understand your concerns regarding the charge and how the service was presented, and we appreciate you sharing your experience.
Your feedback is important to us, and we’d like the opportunity to review this further and clarify any misunderstandings. We encourage you to contact our billing team directly at [email protected] or call us at +1 877 803 1580 so they can look into your account details and assist with any concerns you may have.
We’re here to help provide clarity and support.
Best,
Laura, Ask Center Support
[email protected] or +1 877 803 1580