AuPairCare (aupaircare.com) has a 4.4 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 87% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I had an opportunity to visit a such amazing city New Orleans with my host family and I also learned about their culture, I had tried new dishes as Gambo, Jambalaya e Beignets. The weather there is warm and reminds me my home country. I am glad about experience.
New Orleans has so much great food and culture! We're so glad you're enjoying your time in the US.
i have my best life in this family, i visited a new places and meet new peoples every weekends, my host family is so cool
Thanks for your review! So glad you're exploring and enjoying time with your host family!
what made my experience a lot better than other au pairs is my host family 100%. And also that as Im christian, I found a church here so I made a lot of friends so I always have things to do on the weekends
Community is so important! Thanks for sharing your experience, and for the five star review!
They provided me with the necessary support, and I managed to connect well with my host family and I have been able to discover new places
Thank you for the five star review! We're glad you have the support you need, an amazing host family, and the chance to explore!
I have the opportunity to travel to New York because it is close to Connecticut, meet new people from different places and be able to improvise the language, visit places I have always wanted to see in different seasons of the year such as spring and winter.
Sounds like you're having a great experience exploring the US! Thanks for your five-star review!
Catherine is always available to us and a huge help.
We're so glad to hear you're getting the support you need! Thanks for the five-star review!
I really like the accompaniment of my area director because i feel that she seeks the best for both parts. My rating that i give is not perfect because i lived a very stressful and frustrating rematch process with the system because i did not like that if the families do not remove you from their interviews it does not allow you to come more people and they are the ones who do not respond, on the other hand i think that there is not a strong consequence for the family as for the au pair and it does not seem fair to me that the process is so square because in the end as an au pair you sacrifice a lot to be here and it should be evaluated according to the type of rematch.
Thanks so much for your feedback, Paola! We're glad you felt so supported by your Area Director, and that you were able to find a new host family during your rematch period.
I had a great experience.
Wonderful! Thanks for the five stars!
March was such a special month for me in the U.S. I experienced so many things for the first time, like paying taxes and learning about credit, which made me feel more independent and grown. I also met new friends and created beautiful memories. And now with spring starting, I feel even happier and excited for what’s coming next
We're so glad you're growing new skills and building friendships! Thank you for your five-star review!
My group and I went in a hike with our LCC and it was really nice! I liked a lot and could meet new au pairs there, and heard some histories about my lcc and her experience as an area director.
We're so glad you're able to attend the monthly events -- it's the best way to make some new friends and to build a closer relationship with your Area Director!
The experience it's been really great! feel like I adapted very well and my host family is very supportive.
Thanks so much for your five-star review! We're glad you're adapting and you have the support you need.
The agency was very supportive whenever I had difficulties and provided good follow-up throughout my journey. After being placed with a first family where things did not go well, I am very happy that I was able to rematch and find the best host family. We share wonderful moments together, and at the same time I am also able to fully enjoy my life in the USA.
Thanks for your review! We're glad you felt supported and found a wonderful host family!
Even though I have some difficulty with English, the family is patient, and I am already taking care of part of the paperwork.
We're glad you're having a productive month! Thanks for your five-star review!
Lucky to find a good family and great friends. I love the program, but I was lucky to find great families with amazing kids twice. Not everyone has the same experience as me, and that's unfortunate, hope the agency keeps looking after both au pair and families in the program for a good experience. Some rules and expectations need to change tho, specially the minimum stipend, benefits and hours. And both au pairs and families need to understand the program better!
Thanks so much for your review, and your honest feedback! We wish every match could go as wonderfully as yours have, and we are here to support in the situations where the fit isn't right.
He went on a trip to New York; so far, everything is going well with the family.
So glad everything is going well! Thanks for the five-star review!
This month I went to Chicago to spend a weekend and enjoy the St. Patrick's Day holiday
Chicago is such a fun city for St. Patrick's Day! We hope you got to see the green river!
My experience with AuPairCare was incredible, and I would highly recommend this program to others. What made it great was the support I received from my Area Director, Emina Volker. She was always available, patient, and genuinely cared about my well-being throughout my stay. Whenever I had questions about my responsibilities or needed advice on handling a situation with my host family, she provided clear guidance and encouragement. The pre-arrival and in-person training sessions were very helpful and prepared me well for my role as an au pair. I also appreciated the social events organized by AuPairCare, which allowed me to meet other au pairs and build a wonderful community of friends from all over the world. This experience not only helped me grow personally but also gave me a deeper understanding of American culture. I am truly grateful for this life-changing opportunity.
Thank you for your kind words and recommendation! We’re so glad to hear that your experience was so positive and that Emina provided the support and guidance needed to make your time successful. It’s wonderful to know the training and community events helped you grow and fully enjoy your cultural exchange experience.
Wonderful! Thank you for your review!
There is a clear disconnect between what AuPairCare communicates to host families versus prospective au pairs. Au pairs seem to be led to expect a travel and school experience with some childcare, while host families are relying on consistent, capable support. When that gap shows up, the risk—both financial and liability—falls largely on the host family. In our experience, when issues arise, AuPairCare tends to side with the au pair rather than fully addressing host family concerns. It’s incredibly frustrating
Thank you for sharing your experience—we’re sorry to hear that it has been frustrating. Setting clear and consistent expectations for both host families and au pairs is incredibly important to us, as the program is designed to be both a cultural exchange and a childcare commitment. We also understand how important it is for host families to feel supported, especially when concerns arise. Our goal is always to approach each situation neutrally, thoughtfully and fairly, with careful consideration of all perspectives and program requirements.
My Area Director Bonnie Witkosky has been more than helpful during my program, she is very reliable and we can count on her to solve almost any issue that we have. She's available if we have any concerns and has made my stay better since coming under her motherly wing:) Thank you Bonnie:)
Thank you so much for your review -- we're so glad that Bonnie has been such a great resource for you! If there's anything more that we could do to make it a five-star experience, please let us know!
62 reviews matching