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Vehicles & Transportation

Automotix

101 reviews

2.7101 reviews
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About Automotix

Data updated
Website
automotix.net
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
7% (4/57)
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Is Automotix legit?

Automotix (automotix.net) has a 2.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. Opinions are polarized: 41% rate it 4 stars or higher while 50% give 1 star; The business has replied to 7% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

L
Larry · 2 reviews · Verified ·

Got what I needed

Got what I needed. Radio works. Got delivered earlier than expected.

J
Jerry Rutherford · 5 reviews · Verified ·

Mirror was not complete

Mirror was not complete, missing a cover plate. What came was good. I got side swiped and the complete mirror was gone..Had to go the an you wrench lot to get a plate. Thought using a on line seller would save me time..it did not. live and learn

L
Lilred · 2 reviews ·

POS company

POS company they sell useless used parts!!! The one they sent me was in worse shape than the one I replaced. And no it did not work! Go ahead and try to return for a refund …. I dare you

C
Customer · 1 review · Verified ·

I have yet to receive my product

B
Betty Stone · 2 reviews · Verified ·

Not a good experience !!!

I ordered a radio for my 2015 Dodge Journey. YOU SENT A BOX TO ME WITHIN 2 DAYS, BUT, IT WAS NOT A RADIO! I called and explained what happened and your person sent the correct radio, but, it has something rattling around onthe inside of the radio. I'm concerned the repair shop will charge me to try it and it won't work.

K
Kari · 1 review · Verified ·

STAY FAR FAR AWAY FROM THIS COMPANY

It’s unfortunate that we can’t leave negative stars. DO NOT ORDER FROM THIS COMPANY, THEY WILL RIP YOU OFF. My husband called and talked to a sales representative to explain the part that he was looking for. The sales representative told him what part he needed and we ordered it. Only to find out it was the wrong part. Now they want us to pay to ship it back to one of their buildings which is less than 20 minutes from us and we can’t take it there ourselves, along with paying a restocking fee. Their sales representatives apparently have no knowledge of what they are selling. So for a part that we paid over $700 for they are charging us over $400 for us to return it. And forget trying to talk to anyone in customer service both Nicki and Armond are extremely rude and will hang up on you. Don’t even try to call the corporate office because Nicki or Armond will answer and again hang up on you. PLEASE SAVE YOURSELF SOME FRUSTRATION AND STAY FAR FAR AWAY FROM THIS COMPANY.

J
Jeff · 2 reviews · Verified ·

Ad says quick 3-4 day shipping and its NOT and customer service is LOUSY

Ad says quick 3-4 day shipping, but NOT SO. Order got processed quickly, and a tracking number was sent, but a day after we were told it was to be delivered, not delivered. called customer service, and she was RUDE and lousy, argumentative, and apparently it hasnt left the terminal?? Then later in the day, they called back and said it will be delivered tomorrow? Guess we will see, but will never order from this company again, since we now have a pissed off customer!

C
Customer · 1 review · Verified ·

It's nice to get the right part you…

It's nice to get the right part you ordered.. will use again when I need another auto part

C
Customer · 6 reviews · Verified ·

the part I recieved has a broken…

the part I recieved has a broken fitting. I have drilled the hole and installed a threaded fitting, hopefully it will seal off completely

T
TGranger-Customer · 1 review · Verified ·

100% recommend!

I 100% recommend Automotix to everyone! I had a very good experience with their delivery and it also was a very good price on the motor I got. I had the delivery down for my house but my brother in laws shop is where I wanted it and the driver said he would bring it there if that’s where I wanted it! The motor also came in very good condition as it said.

P
Philip Kohler · 3 reviews · Verified ·

All good

Website was easy to use, part was shipped immediately and arrived in three days, part was in good condition and exactly what I needed

C
Customer · 1 review · Verified ·

I ment to order a strudel leftside a d…

I ment to order a strud leftside and regular for A Ford scape truck 6 cylinder engine 3.0 I never say I would need a 4x4 strud type at all just tonstart with and the strud they send me is all fully rusted my mechanic guy took a look at it and he say the way this strud was rusted to him it looks like was damage under water . The just send me the strud in the box no recipe or phone numbers where for me to call back to them for any concerns or complains at all very unprofessional type of bisness.

I
Ian F. · 2 reviews · Verified ·

The engine I bought is in good shape &…

The engine I bought is in good shape & the shipping from FL to IL was crazy fast. All with terrific pricing!

S
Satchel Mclean · 1 review ·

Stay away! Total scam!

They are a scam, they sell trash parts. Label their products incorrectly with pictures so you order the wrong items and they can charge you “restocking fee” and you have to ship back the parts to them. The customers service reps are rude and disrespectful. Especially one called Armond Wilson. I called to verify a order before I ordered the part. He confirmed it was the right thing and I should follow the website. Now when I got the wrong thing “ I shouldn’t have followed the website. Stay away from these people !

M
Mel · 1 review · Verified ·

price was reasonable, customer service impecable

price was reasonable, unfortunately they sent the wrong Item, I called the customer service number, explained what had happened and the rep apologized and sent out the correct item which I received in 2-days. I have not installed it yet, but fingers crossed, everything will go well on my end.

L
L. Holterman · 2 reviews · Verified ·

The product was as described and functional

The product was as described and in working order. For a used product, that is of the best quality that can be expected. Thanks!

T
Thomas Hoover · 3 reviews · Verified ·

The Lexus CD Radio I purchased is…

The Lexus CD Radio I purchased is missing the faceplate. As Lexus does not sell the faceplate separately, I question why I was charged the current price you have for other complete identical Lexus 6 CD radios in your inventory? However, I would like to commend both Chris in sales and Star in customer service who each made an effort to help me buy the correct CD radio. I assume that you have some level of quality control in place to prevent a part from being shipped with missing parts. So, what happened? Sincerely, Thomas Hoover

C
Customer · 1 review · Verified ·

Great parts!

Ordered a turbo for a 2018 Honda Accord Sport. came faster than expected, good quality part at a great price. Also came with a warranty which was a plus! Only bad thing I’ve got to say is the packaging. Could have looked more presentable to avoid giving the impression of poor quality.

C
Customer · 1 review · Verified ·

Good parts and great service….

R
Richard Smith · 4 reviews · Verified ·

Automotix correction of wrong part received

The wrong part was received but Automotix replaced it quickly and without any problems. The replacement part was correct. Mistakes happen and the response is what is important. Automotix's response was terrific.