They finally refunded all of my money…
EDIT: At first, they didn't refund all of my money (-$20), I had to pay $20 for shipping, and the item was not at all like the picture on the website. After about a month of contact emails back and forth with their customer service and a 1-star negative review on this website, the retailer did finally refund the additional dollar amount on the dress. I am satisfied with the return but won't likely buy again.
Dear customer, Hope you are doing well. We’re truly sorry to hear about your experience and understand how disappointing this must have been. After reviewing your order, we found that a discount of $20.70 was applied at the time of purchase. Since discounts are not refundable, we only refunded the amount you actually paid. Additionally, under our current return policy, customers are temporarily responsible for return shipping. We hope you’ll understand. Regarding the photos, we have restored the clothing to its original appearance, but please note that lighting and scene settings may cause slight differences. For the most accurate view of our products, we recommend checking our white background images and model photos for future purchases. We sincerely apologize again for the inconvenience and hope to provide you with a better experience in the future. Warm regards, BABEYOND Customer Service Team