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Sports

Back Muscle Solutions

60 reviews

4.860 reviews
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About Back Muscle Solutions

Data updated
Website
backmusclesolutions.com
Category
Sports
Location
United States · St. Paul
Status
Unclaimed
Last 12 months
33 reviews
Replies to negative
33% (1/3)
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Is Back Muscle Solutions legit?

Back Muscle Solutions (backmusclesolutions.com) has a 4.8 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Nicholas Steward · 1 review · Verified · Experienced 2026-05-18 ·

I've tried the QL Claw for a few weeks…

I've tried the QL Claw for a few weeks on my QL and gluteus medius, and it has relieved soreness.

Reply from Back Muscle Solutions2026-06-16

Nicholas, thanks for the feedback and glad it's relieved some soreness! Reach out with any questions!

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Mary Stuiber · 1 review · Verified · Experienced 2026-05-17 ·

Hoping for the best

I have received the item but have not had an opportunity to try. There are videos and one can reach out via email for advice.

Reply from Back Muscle Solutions2026-06-05

Hi Mary, Appreciate the order! I sent you an email about the lost package, it came from the email "[email protected]" Shoot me an email or call and we'll figure out how to get you your Claw!!

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Mountain Biker · 1 review · Verified · Experienced 2026-04-20 ·

Great Customer Service

Product arrived as described. I had promotional code I forgot to add. I left a message and received a call very quickly from the designer himself. He refunded me the cost I paid (above the amount I should have paid with the coupon). No hassle no questions. I have used the product some and think it will help with further use. It's still new to me. Videos of how to utilize are helpful and the seller checks in via emails to provide additional Video and ways to use this product. Happy with my purchase.

Reply from Back Muscle Solutions2026-05-28

We love having conversations with our customers :) Glad you're liking the Claw so far and reach out with any more questions. here to help! Thank you for the feedback

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Nicholas Bambino · 1 review · Verified · Experienced 2026-03-26 ·

It’s working so far

Reply from Back Muscle Solutions2026-05-05

Thanks Nicholas, still working? Hope so!

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Bryan Howze MD · 1 review · Verified · Experienced 2026-03-23 ·

Skeptical doctor, but a very satisfied patient

I have to admit that I was a bit skeptical of the product when I ordered it, but after over a year of constant back pain, I was ready to try anything. The product is an interesting design, which is ideally suited for trigger point deep tissue massage. Coupled with a consistent regimen of massage, stretching and strengthening, I could see improvement in pain in about 2 weeks. Sticking with the program for nearly a year now has left me nearly pain free. This is a must try device for all of those sufferers of back pain due to prolonged time at a desk. As a physician, I was never properly educated on the damage that prolonged sitting can cause. But as a consumer/patient and success story, I am a believer now. This device markedly improved my pain that physical therapy alone could not alone.

Reply from Back Muscle Solutions2026-05-28

Dr. Bryan, appreciate you leaving this review. Super happy the Claw has been helping for so long now - sitting is a back killer. Way to stick with the regimen of massage, stretching and strengthening. Keep it going!! Thanks again

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MS · 1 review · Verified · Experienced 2025-12-19 ·

Quality product and fast shipping.

Reply from Back Muscle Solutions2026-05-05

Thanks MS, glad you're liking the QL Claw!!

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BARBARA HOWE · 2 reviews · Verified · Experienced 2026-02-23 ·

Exercises and muscle information are…

Exercises and muscle information are extremely helpful. The claw has helped loosen muscles and lessen pain - thank you!

Reply from Back Muscle Solutions2026-05-05

Barbara, thanks for the kind words about our resources. Happy the Claw has helped too!

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Allyson C · 2 reviews · Verified · Experienced 2026-02-15 ·

This thing works!

I love that they follow up with individual videos for each type of muscle the QL Claw can target. But I also simply love that this thing works!! I had a back tweak which was related to tight muscles but no amount of stretching or foam rolling was helping... And it kept getting worse and worse. Found the QL Claw and it was 80% better after just using it once. Now I use it once a day after I work out and no more pain in my back and a weird knee pain on the same side as my back tweak has gone away too!

Reply from Back Muscle Solutions2026-05-28

Crazy.. it actually works! Thanks for the feedback and glad you're liking the Claw/resources we provide. Hope all is well Allyson appreciate it!

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Gforce1119 · 10 reviews · Verified · Experienced 2025-12-31 ·

Better than a lacrosse ball

This is a great little tool. For years I have used a lacrosse ball and other tension release tools, but this little nub gets in there where you need it a lot better than most. Small, and light enough to travel with which is a great bonus.

Reply from Back Muscle Solutions2026-05-28

Gforce, thanks for the review! Lax ball is the closest comparison the Claw gets by far. But you're right, the nub is so targeted and stable allowing you to hammer into those tough to reach areas! Glad you're liking it thanks again

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John Starkey · 2 reviews · Verified · Experienced 2025-12-22 ·

Of course just a couple weeks since I…

Of course just a couple weeks since I received my claw and I differently understand the flexibility and strengthening The lower back using the QL CLAW. It’s early to be honest but ase on my knowledge and what back muscle solutions have shared with me personally via phone chat this could be my last shot. Look fwd to leaving another review in a few weeks and hope it will be positive. Great customer service !! Very informational !!

Reply from Back Muscle Solutions2026-05-28

Star, hope you're doing well and nice speaking over the phone multiple times - glad it's helped out so far. Keep it up and appreciate your comments!!

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Marvin Hayford · 1 review · Verified · Experienced 2025-12-22 ·

I have been very happy the the claw.It…

I have been very happy the the claw.It does work and has helped tremendously with my muscles.I would recommend to anyone

Reply from Back Muscle Solutions2026-05-28

Marvin, pumped you're liking the Claw! Recommend to everyone for us! Thanks for the feedback

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Perfect Storm Hardcore Training Gym · 3 reviews · Verified · Experienced 2025-10-13 ·

Works better than I expected.

Reply from Back Muscle Solutions2026-05-28

Heck yeah, doesn't look like much until you try it! Hope your gym community likes it as well - thanks for the review!

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Jose Lopez · 16 reviews · Verified · Experienced 2025-12-12 ·

I never expected that a simple device…

I never expected that a simple device (not pun intended) was going to fix “not alleviate” my Piriformis Syndrome” the easy instructions and the time spent was gold compared to thousands of dollars spent in injections, MRIs, physical therapy and three years of suffering lower back pain, sciatica, tingling, sharp pains…Gone! Stretching was important, yoga was important to alleviate the symptoms and to get my day by, not always worked, overdoing also was a problem, stress is also the biggest contributor and sitting for prolonged periods…Please rest, walk, stand up, reduce your caffeine intake, drink electrolytes, less sugar and love yourself more. God bless these guys and gals behind this product. Bonus: you will feel aligned and lighter. Amazing!

Reply from Back Muscle Solutions2026-05-28

Jose, thank you so much for leaving this review. The Claw is a life & money saver!! Super happy for you

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K M · 3 reviews · Verified · Experienced 2025-09-18 ·

Get the QL Claw!!

Excellent customer service, shipped on time and the QL claw is a life saver! Best money I’ve spent in a while.

Reply from Back Muscle Solutions2026-05-28

Back pain relief and excellent customer service is our specialty. Thanks for the review Kathryn!!

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Gnann Lisko · 1 review · Verified · Experienced 2025-11-18 ·

Thank you for your product and help…

Thank you for your product and help with gift note!

Reply from Back Muscle Solutions2026-05-28

Gnann, of course! We love sending personal notes for people gifting the Claw. Thanks for the review appreciate it

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Jennifer · 2 reviews · Verified · Experienced 2025-11-03 ·

Don’t buy the package deal

I bought a package with the QL claw, stretching, and strengthening plan videos. Unfortunately, the claw was too big (I have a smaller ribcage) so I had to return the claw. They would not refund the video purchases since I had already opened the links to view the program. The videos were very simple stretching techniques and have not proved to relieve my pain. Now I’m stuck with $40 in videos that have given me no benefit. I do not recommend the package for this reason.

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Zacarias Marcos Almeida · 1 review · Experienced 2025-09-11 ·

They have lost our patronage and a…

They have lost our patronage and a considerable number of people we recommended his services to for good. I would advise against working with this team. In one blog article, the CEO reports having the worst pain imaginable from lumbar radiculopathy as a college student, explaining the pain was severe enough to disrupt daily activities. He extols his fancy muscle picker as his saving grace, permitting him to get through school. Doesn't that sound incredulous? That level of pain would make it impossible for anyone to study. Usually people would have to take time off. The reasoning here does not make sense. These anecdotes are pure marketing tactics, modern literature would have already publicly affirmed this. His program is filled with paid material already uploaded on Youtube - don't buy the subscriptions. A good PT can prescribe personalized home exercises appropriately. Say good riddance to a virtual therapist. They get pissed if customers ask one too many questions yet they unabashedly send quite a few emails to subscribers. Mr. Founder ascribed his behavior to being too overworked. Here’s how it goes, if you are so exhausted that you can’t show your clients with even a modicum of respect, then you don't need to be in customer support. You set your own hours, being overworked is no one's fault but your own. If this is how you treat others, then it’s time to pack up and go home. Do not shop here- these presentations raised red flags.

Reply from Back Muscle Solutions2025-11-28

This is not a customer of ours, or anyone who we have communicated with. This is dishonest and inaccurate: 1) Our CEO never reported "lumbar radiculopathy", built our massage tool well after school, and never claimed it helped him through. 2) Program video content is not publicly uploaded on YouTube. 3) We have NEVER gotten upset at a customer!! We have certainly never referenced being too busy or exhausted to help. Please reach out if you need support or have questions - we pride ourselves on always being responsive and polite - reach out to see for yourself :)

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Akire32 · 12 reviews · Verified · Experienced 2025-10-14 ·

Great tool

Great tool! Love that it can be used in multiple areas easily and the guides included are handy. I'm also planning on bringing it with me on a trip soon. Thank you!

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GS · 1 review · Verified · Experienced 2025-11-05 ·

Works great!!!

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Andrew · 1 review · Verified · Experienced 2025-10-12 ·

This is an amazing tool

This is an amazing tool, its super helpful and works just as advertised. I am able to manage the long term issues I have from a car accident and move forward with the rest of my rehab. I have for years looked for something that holds its position and I can use to get into the tough knots and painful muscles that need release.