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Health & Medical

Balidoc

62 reviews

4.862 reviews
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About Balidoc

Data updated
Website
balidoc.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (4/4)
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Is Balidoc legit?

Balidoc (balidoc.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Amanda TAGLIAFERRI · 2 reviews · Experienced 2026-04-21 ·

Excellent Service

Dr Bintang very good, efficient, understanding. Delivery service quick and excellent.

Reply from Balidoc2026-05-07

Thank you for the lovely review, Amanda. We're so pleased to hear that Dr. Bintang provided you with efficient and understanding care, and that your prescription delivery in Bali arrived quickly. We'll be sure to pass your kind words on to him and the rest of the team. It means a lot to us. We hope to be of help again whenever you need us.

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EvaMal Smale-Turewicz · 1 review · Experienced 2026-04-16 ·

An amazing health service for travellers

This is such an amazing service, not only because it was free but the service from beginning to end was excellent. The appointment was easy to make, the doctor was on time. Dr Karina was so friendly and helpful and very easy to communicate with. They oganised for my medication to be delivered to my accommodation and I was supplied with a tracking link. I’m very grateful for the wonderful service and highly recommend Bali Doc.

Reply from Balidoc2026-05-07

Thank you so much for the wonderful review, Eva. We're thrilled that Dr. Karina and the whole BaliDoc team could make such a positive difference during your time in Bali. Knowing that your medication was delivered to your accommodation with a tracking link and that you felt well taken care of from start to finish is exactly what we aim for. Your recommendation truly means a lot to us and we hope to see you again, though hopefully in good health!

E
Ellie Risdon · 1 review · Experienced 2026-04-16 ·

great service

great service. I lost a pack of my thyroid medication so needed to get a prescription authorized by a doctor who was very helpful and the prescription gets delivered to you.

Reply from Balidoc2026-05-07

Thank you for sharing your experience, Ellie. Losing essential medication while travelling can be really stressful, and we're so glad BaliDoc was able to help you get your thyroid prescription sorted quickly and without any hassle. Our doctors in Bali are here for exactly these situations, so you can get back to enjoying your trip with complete peace of mind. Take care and safe travels.

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carolyn garthe · 1 review · Experienced 2026-04-15 ·

Perfect

Quick and easy to speak with someone, get a prescription, and have it delivered!

Reply from Balidoc2026-05-07

Thank you, Carolyn! That's exactly what we aim for every time — a quick and easy online consultation, a fast prescription, and medication delivered right to your door in Bali. We're so happy it all came together seamlessly for you. We hope you're feeling better and look forward to being here whenever you need us.

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Keryn Lochran · 5 reviews · Experienced 2026-04-07 ·

Fast trustworthy service

Needed to get 2 prescriptions for a recurring sickness for my son. Was able to get an appointment and the script within the hour. Highly recommend

Reply from Balidoc2026-05-07

Thank you for the kind words, Keryn! We know how stressful it is when a child falls ill, especially while away from home, so we're really pleased we could get the prescriptions sorted so quickly for your son. Getting an appointment and the script within the hour is exactly the kind of efficient, reliable service we work hard to provide. We hope he's feeling much better now.

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Isaac Stokes · 2 reviews · Experienced 2026-04-03 ·

Absolutely amazing and fist class…

Absolutely amazing and fist class experience! Used them several times. Dr Karina and staff made experience exceptional!! Was able to get a free online consultation within a couple hours, received excellent medical advice, excellent quick administrative coordination, then had seamless delivery of prescription needed to my home. Dr Karina even followed up with some further information a few days later without being asked. Just an excellent experience all the way around can’t recommend highly enough! 💯💯🙏🙏👩‍⚕️👩‍⚕️

Reply from Balidoc2026-05-07

Thank you so much, Isaac, and thank you for being a returning patient — that truly means a lot to us. It's wonderful to hear that Dr. Karina and the team have consistently delivered for you across multiple visits, from the consultation through to the prescription delivery. The fact that Dr. Karina followed up on her own initiative is a perfect example of the personal care our doctors bring to every patient. We really appreciate your recommendation.

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Melissa Arnold · 1 review · Experienced 2026-03-28 ·

Seeking an online Dcotor apportionment in Bali

It was so easy to seek an online appointment with one of your Doctors. I made my appointment - got to talk ‘face to face’ with the doctor within 30 mins. The Doctor was lovely. To my surprise I got the medication I needed delivered directly to my hotel. fantastic service.

Reply from Balidoc2026-05-07

Thank you for the wonderful review, Melissa! We're glad the appointment process was so straightforward and that you got to speak with the doctor face to face within 30 minutes of booking. And having your medication delivered directly to your hotel is always a lovely surprise for our patients! We hope your stay in Bali was fantastic and that you're feeling well.

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Rob Cashulin · 2 reviews · Experienced 2026-03-26 ·

I had my first appointment with BaliDoc…

I had my first appointment with BaliDoc this morning and was totally satisfied. The Doctor was skilled and knowledgeable and the process was on time and efficient. He made his diagnosis and, after paying, gave me the prescriptions I needed which were easily filled at my local apotek. I will use the service for all my front line medical needs. Excellent! Rob C.

Reply from Balidoc2026-05-07

Thank you, Rob! It's great to hear that your first experience with BaliDoc was a positive one. A knowledgeable, punctual doctor and a clear diagnosis is exactly what we aim to deliver every time. We're also glad the prescriptions were easy to fill at your local apotek. We look forward to being your go-to for medical support during your time in Bali.

J
Jennifer Abel · 2 reviews · Experienced 2026-03-17 ·

Incredible service

Incredible service. From requesting a booking to having the medication in hand was 3 hours - unthinkable turnaround in my home country.

Reply from Balidoc2026-05-07

Thank you for the great review, Jennifer! From booking to having medication in hand in just 3 hours — that's the BaliDoc experience we strive for. We understand how frustrating it can be to wait days for care in some places, so we've built our entire service around making medical support in Bali fast, accessible, and reliable for every traveller. We hope you're feeling well and that the rest of your time in Bali was wonderful.

S
Stacey Lee · 1 review · Experienced 2026-03-21 ·

Very helpful Doctor. Would use again if needed

I woke up at 6am feeling sick today and made an appointment for a video call from a Dr here in Bali for 8am. The process was easy and the Dr was very upbeat, friendly and really helpful. Would recommend this service. Thank you Dr Michael.

Reply from Balidoc2026-05-07

Thank you, Stacey! Waking up feeling unwell and having a video call with a doctor booked and done before 8am — that's exactly what BaliDoc is here for. We're so glad Dr. Michael was able to help you feel better and at ease. We hope you made a speedy recovery and enjoyed the rest of your time in Bali. Thank you for the recommendation.

I
Isaac Stokes · 2 reviews · Experienced 2026-03-20 ·

Couldn’t have been easier

Couldn’t have been easier! Super easy to book and appointment and that day. Doctor was amazing and super professional and helpful. The fee was reasonable and they followed up ASAP and arranged delivery. I wish everything in life was this easy and convenient! Bravo.

Reply from Balidoc2026-03-20

Thank you so much, Isaac. Reading this really makes us smile. We are so glad everything felt easy and smooth for you, especially when you needed help quickly. Creating simple and reliable healthcare in Bali is exactly what we aim for. We truly appreciate you taking the time to share this.

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Василиса Григорьева · 1 review · Experienced 2026-03-18 ·

Terrible service

I scheduled an online consultation with the doctor and waited in the conference for 20 minutes… but no one ever showed up. My time was completely wasted — deeply unprofessional and incredibly disappointing. I cannot recommend this at all.

Reply from Balidoc2026-03-24

Hi Vasilisa, thank you for your feedback, and we are truly sorry for this experience. We completely understand how frustrating it must have been to wait for your consultation and not have the doctor join. This is not the level of service we aim to provide, and situations like this are very rare for us. As soon as we became aware of the issue, we tried reaching you via email and WhatsApp chat. We also called the number provided, which was picked up by your husband, as we were genuinely trying to reconnect and make things right for you as quickly as possible. We would still very much like the opportunity to resolve this and support you properly. Please feel free to reach out to us directly, and we will prioritize your case and ensure you receive the care you expected.

B
Billet Magara Jnr · 1 review · Experienced 2026-03-15 ·

Very professional and efficient

Reply from Balidoc2026-03-20

Thank you, Billet. We really appreciate you taking the time to leave a review. We are glad the experience felt professional and efficient. Providing reliable medical care in Bali is something we take seriously.

L
Lee · 5 reviews · Experienced 2026-03-09 ·

Excellent service

Reply from Balidoc2026-03-20

Thank you, Lee. We are happy to hear you had a good experience. We appreciate your support.

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Kieran Cuddihy · 1 review · Experienced 2026-03-06 ·

Great experience

Great experience. Very helpful.

Reply from Balidoc2026-03-20

Thank you, Kieran. We are glad we could help and that your experience felt positive. Making it easy to access a doctor in Bali is something we care deeply about.

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Dylan Melrose · 1 review · Experienced 2026-03-01 ·

Dr K was prompt and organised my…

Dr Karina was prompt and organised my medication swiftly.

Reply from Balidoc2026-03-20

Thank you, Dylan. We are really glad Dr Karina could help you quickly and get everything arranged without delay. Fast support and medication delivery in Bali is something we work hard to provide.

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Ольга Андріївна · 1 review · Experienced 2026-02-28 ·

Very quickly

Very quickly Thank you

Reply from Balidoc2026-03-20

Thank you so much. We are really glad we could help you quickly. We appreciate your kind words.

H
HW · 17 reviews · Experienced 2026-02-20 ·

What a fabulous service

What a fabulous service! Have a dental implant soon and was feeling extremely anxious. Took to Google to see if I could get medication prescribed and stumbled across this free 20 minute appointment so booked only 40 minutes before my chosen time. The Dr was understanding and went through a few questions. Sadly he could only recommend over the counter medication and sent me a list through whatsapp. Fabulous to be able to get a Dr's appointment so fast but also over the Internet.

Reply from Balidoc2026-03-20

Thank you for sharing this. We are really glad you reached out, especially when you were feeling anxious about your upcoming procedure. Being able to speak with a doctor online in Bali and get clear guidance can make things feel a lot more manageable. We are happy we could support you in that moment.

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Fi Jollie · 2 reviews · Experienced 2026-02-16 ·

I found it great I have not used such a…

I found it great I have not used such a service before. I could be open and I'm sure if they can help they will. A great service sitting in doctors offices is never fun and it takes so much time. Thank you.

Reply from Balidoc2026-02-18

Thank you so much, Fi. It truly means a lot that you gave our service a try, especially if it was your first time using something like this. Being able to speak openly with a doctor matters deeply to us. One of the things our service is trying to change is the experience of sitting anxiously in a doctor’s office and losing hours of your day. We are glad you felt supported and at ease. Thank you for trusting us.

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Mandy May · 1 review · Experienced 2026-02-13 ·

Great!

Dr Karina was lovely. Video call was seamless from first message to end of call. Thank you x

Reply from Balidoc2026-02-18

Thank you, Mandy. We are so happy your call with Dr Karina felt smooth and easy from start to finish. Knowing the experience felt seamless makes us smile. We truly appreciate you taking the time to leave a review.