Ballroomshoes.com (ballroomshoes.com) has a 4.4 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Sports and its reputation is good. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 67% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.
I like Ballroomshoes.com, because they carry the brand "Very Fine" which fits me well. I can order my shoes with a custom 1.5 inch heel. I have 2 artificial hips, and most ready to ship shoes have a 2 inch or higher heel and are difficult for me to dance in. When I did contact Customer Service to check on my order, I received a prompt reply with the information I was looking for. I would order from this company again in the future.
I followed the sizing guide and ordered a custom wide, but these are not truly wide. The upper has slight extra room, but the footbed is very narrow—my toes don’t fully fit on the sole, which has never happened with other wide shoes. Since it was a custom order, I couldn’t return them. Would not recommend for wide feet.
Always communicated updates about the status of the delivery
I used the measuring tools provided by the website and ordered Latin dancing shoes. They are a perfect fit. Despite a little rubbing in the top of the toe area, they are very comfortable. I don’t wear heels anymore so I’ve taken my time in venturing into dancing heels and I feel very sturdy and comfortable dancing in these. Delivery time was accurate and when I had a question, customer service responded promptly.
The shoes are okay nothing spectacular The price was pretty good delivery was somewhat quick Don't care for their return policy they charge a restocking fee make you pay for postage and don't guarantee they'll give you your return The shoes run small I got a half size bigger than I usually wear and they are still tight but I don't want to return them because I'll end up losing too much money better off going to Amazon
These people are really wonderful to work with. They’re helpful. They answer the phone and have solutions if you have a problem. I highly recommend them.
I ordered my first IDS practice shoes from here and they’re great! I’m slowly building up my ankle strength to wear heels.
Really like these shoes. The fit is great and these shoes hardly need any break in time.
I have a very narrow foot and these custom size shoes are the best option. They took a little bit longer to receive but they are well with the wait. My feet are extremely happy!!
Initially I bought a pair of shoes from the sale category. I wanted to save a little money, and thought they might be pre-owned but didn't fit correctly and were returned. When I received the shoes, the clip was defective and I couldn't use the strap. I contacted ballroom shoes to make arrangements to return the otherwise beautiful pair of shoes to order a brand new pair. Spoke with Olivia, who was extremely helpful. She arranged the return of the original pair, ordered the new pair, and was always responsive, efficient and overall, wonderful. The new pair arrived, and they are perfect! Couldn't be happier with the shoes, the service or the company. I will be ordering from Ballroom Shoes again.
Shoes were great as usual, but I did order them one half size too big. I take an 11”, but should have ordered a 10.5”. My fault. But otherwise a great “slip on shoe” for men.
When I placed my order, I didn't notice that my shoes would arrive in 4-8 weeks. An employee named Olivia wrote to me about this and asked when I needed the shoes, and I needed them in two weeks for a competition. Thank you so much for such customer service. We resolved the issue and now I have the shoes!
Very fast shipping. These shoes are really what I was looking for! Very soft and comfortable.
I ordered some fishnet nylons, the quality is great. I needed them for a show and they came super quickly. So glad they were only one state over!
Hello, my order number is 224419. I ordered a size 7.5 US Woman's and received a European size 41 ( which is a women's 10 ). I have no way of sending the shoes back, I tried searching for a return policy or a return label but cannot find one. Please review my order number and let me know if there is anything that can be done. Thank you.
Hello Catalina, Thank you for reaching out. I’m sorry to hear there is some confusion regarding your order. While it does appear that the incorrect size was sent, there is absolutely a way to return the shoes. Our return policy and return instructions are clearly listed on our website. You can initiate a return by following the return instructions here: https://ballroomshoes.com/pages/returns-and-exchanges Once the return request is submitted, you will receive the next steps for sending the shoes back to us so we can resolve the issue and get the correct size to you. If you have any trouble submitting the return request, please let us know and we’d be happy to assist.
I was pleased to find the brand of practice shoe that I have used before and received them in 3 weeks. It was easy to order and I received updates about shipping. My only concern is the additional cost over what I would pay if ordered directly from the company, but it might end up the same with shipping. Ordering from England is a longer process and unpredictable. I love the shoes that arrived as expected.
Very good shoes. Great style and quality. All flawless.
Had to return the shoes that were too small..cost me $36 for shipping both ways and then a 15% restockig fee for another 26 dollars sp $62 for nothing . Terrible customer service. Found another online IDS retailer only $7 for shipping and no restocking fee. A true rip off
The shoes are lightweight and comfy. They tend to run a half size too small
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