Quality Products
Quality products and speed of dispatch. However, why did you abandon ASA-CF?
About Bambu Lab
Data updated- Website
- bambulab.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 965 reviews
- Replies to negative
- 97% (360/370)
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About this business
Bambu Lab builds state-of-the-art 3D printers that break the barriers between the digital and physical worlds, bringing creativity to a whole new level. Right now we have three sites located at Shenzhen and Shanghai in China and Austin, Texas of U.S.
Written by the business, not verified by us.Is Bambu Lab legit?
Bambu Lab (bambulab.com) has a 3.1 out of 5 rating on OK.one, based on 965 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the exceptionally intuitive setup process, which allows new users to start printing smoothly within minutes of unboxing. People are also highly impressed by the outstanding print quality, the wonderful software, and the generally reliable performance of the machines over time. Some reviewers were not happy with technical glitches, noting unexpected extruder malfunctions, annoying cutting errors, and hardware issues after brief periods of use. Others experienced occasional delivery delays, missing items, or carrier problems that caused considerable frustration when trying to receive their packages securely.
Auto-generated from all reviews of this business. For reference only.What people say
Good products , fare price
Good products , fare prices , little bit slow shipping
Great products however receiving the…
Great products however receiving the shipment is slow. Need to have an option for quicker shipment
Great products
Nice products. So much possibilities.
Extremely happy with the product
Correct service, customer page on delivery could perhaps be improved to be more accurate on current state in the delivery process. Extremely happy with the product. Unboxing was well guided en absolutely clear. Overall verry happy customer.
250g spools are a scam. Good product
It came quickly. Tutorial to build was easy to follow. User manual and ability to print is very easy from Bambu lab app. Removing 1 star because I spent 100$ for 250g spools that are incompatible with AMS and had to waste 300g filament making them compatible using a device. Do not buy under 1kg spools.
Great Service
Good service, quick response, to parts purchase, and seem the always have the answers to difficult questions
IT was delivered faster than expected
IT was delivered faster than expected. had it in 3 days. Of course next day would be even better. Also liked the discounts I received.
Fast delivery
Generally I manage to get what I want and it is delivered quickly (within 1 week)
Website is slow
Website is slow, gets stuck many Times. Hosts rascist and fascist prints, Supports gun Part printing and further it Supports gunviolence. The Closed system is Shit. Would Not recommend was s bargain. Would never buy. Parts to expensive for mediocre quality, bambu turned into Apple.
Faulty printer supplied
Faulty printer supplied. It is taking a long time to get the faulty printer replaced. And this was for a child’s birthday present.
Reply from Bambu Lab2026-10-05
We are truly sorry to learn about your experience and that the printer replacement process has taken longer than expected, especially for such a special occasion. We have noted your experience for our future improvement.
Almost impossible to navigate the…
Almost impossible to navigate the website and purchase $4000 of supplies, and then the most important part never arrived. Still have not gotten a sensible reply from customer service that gives me any confidence at all. Why would you allow this feedback form to even reach me before my printer? Are the bots running the show now?
Reply from Bambu Lab2026-10-06
We are sorry to learn about the issues you encountered with our website, shipping, and customer support. We have located your support ticket, and our team will continue to assist you through it. Please be assured that real people are handling your case and actively investigating your shipping status. Thank you very much for your feedback. It has been recorded for our ongoing service improvements.
The invoice was single
The invoice was single, while the order was divided into 3 parcels. I tried to import it to Armenia and still waiting for the customs to release.
Reply from Bambu Lab2026-10-05
We are very sorry for the inconvenience and delays you are experiencing with Armenian customs due to the single invoice for your split parcels. We have noted your experience for our future logistics and shipping optimization.
Really good and clear
Really good and clear website
Bambu has been pretty good to me
Bambu has been pretty good to me. One thing i have noted is that printing on the x1c and x2d a tall straw like shape i can only do 1 at a time as it always topples another tower and begins pooping everywhere. Need like a brim but a rafted brim that can be thin layers compared to raft but also adjustable radius would be good for taller have a larger base on it. Would take up more space but could do more than 1 tower at a time then
Everything works well with your Team
Everything works well with your Team. Only thing is delivery time of stuff is too long . Nevertheless i’m happy to work with bambulab printer. I would appreciate some Sample Slicer settings for really hard to plot surfaces especially regarding the support of trees and painting of supports as well as the direction of these ones. Additionally a Z-Contouring settings need to be applied please.
All went well
All went well with the purchase and the delivery
Great like the printer
I had one time some issues with the…
I had one time some issues with the customer Service but I really like the maschiens and had point now no Problems with my printer and Im really happy that the System Works!.
So far
So far, I’m done a few projects, but I am still trying to get the tools in the materials together so that I can develop my own designs. That doesn’t mean that there is a tremendous amount of projects on maker world, which is great.