A big thank you to Magdalena
A big thank you to Magdalena. The delivery was lost by the shipping company. I have received an email to propose a solution. I received my package two days later :)
About Bangerhead
Data updated- Website
- bangerhead.be
- Category
- Beauty & Well-being
- Location
- United States · Stockholm
- Status
- Unclaimed
- Last 12 months
- 8 reviews
- Replies to negative
- 71% (5/7)
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Is Bangerhead legit?
Bangerhead (bangerhead.be) has a 4.0 out of 5 rating on OK.one, based on 28 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 71% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A lot of choice
A lot of choice, fast delivery, nice brands
Good experience
No problem , everything was fine!
Just don't
Placed an order on 05/02/2026 and still haven't received anything besides a DHL tracking link. When I use this tracking link I see that the parcel has not even been given to DHL yet! No answers to my e-mails from their team. Unacceptable.
order 5956228 NOT ARRIVED
order 5956228: made, paid for and confirmed by Bangerhead on 2feb. on 11 and on 16feb sent them an email to ask why order is NOT DELIVERED. Never got any answer. now, 18Feb STILL NOTHING. Very, very dissapointing
First order fantastic second order came late
Very good service , actually inam very very happy with this new company, indeed my second order came a bit late but it was now Christmas time so it took a bit longer buy whenever i wrote to the company i was IMMEDIATELY ANSWERED, this is a reliable company which i will continue to buy . Highly recommend.
Very slow processing & shipping
placed my order 24/11 it’s now 03/12 and still waiting on delivery - seems pretty unacceptable in this day and age having to wait nearly 2 weeks on a delivery. Chat function on website is only in Danish. All in all not user friendly shopping experience
Reply from Bangerhead2025-12-04
Hi SSP, Thank you for your review! We are sorry to hear that you have not received your order yet, there are at the moment some delays in Belgium with DHL/Bpost. Our apologies for this! We are working with them to get your order delivered as soon as possible. Our chat on our Belgium site is in Dutch, but we do speak English as well. Have a nice day! 💜 Best regards, Customer Relations
Good experience with customer service
Wrong item was originally sent, but after emailing them, I received a quick response from customer service and an email with the tracking number for the correct item in less than 24 hours. Seeing how my order issue was taken care of quickly and professionally, I am very satisfied with my experience with Bangerhead and would definitely recommend them!
I love everything from this website.
Very good customer service
I recommend
Snelle levering
Snelle levering, perfecte communicatie
Fast delivery
Very effective
Very effective, and if you have questions, you get an answer !
Goes prijsen.
It was excellent
Delivery time...
Unfortunately the collaboration between company and DHL it's not top.. Dhl is really long to deliver the parcels so take one week for delivery.
Reply from Bangerhead2024-08-20
Dear Polydoros, Thank you for your review. DHL has a delivery time of 4-5 working days, we have checked your order and see you received your order 1 day to late. Our apologies for this. With kind regards, Customer Relations💜 E-mail: [email protected]
Thank you,you are the best
The purchase went smoothly
The purchase went smoothly, all items are described - as very well-packed. Plus small tester on top of the purchase. Will come back again, recommend the seller!
All great and easy.
Clear and precise website with very…
Clear and precise website with very good service and delivery after purchase.