Bannister Plumbing and Air (bannisterplumbingandair.com) has a 5.0 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 7 of them were added in the last 12 months. Last updated 2026-08-10.
Chris Martinez, Sr Tech, did a follow-up inspection of a newly installed heat pump. He checked the system for proper refrigerant levels and calibrated the thermostat. Chris is well versed in his trade and very respectful in his interaction. Great representative of Bannister Plumbing & Air.
Chris did a fantastic job on our AC unit. The unit was still under warranty but the manufacturer (or parts supplier) said it wasn’t. He went to great lengths to find the paperwork and send it to the manufacturer or parts supplier or whoever and got the “lost warranty” put back in the records. Was very knowledgeable on troubleshooting the issue with the unit.
Great job. Very friendly, professional and knowledgeable.
All of our questions were answered. He was very professional and thorough. Gave us a summary of visit and options. Always wore shoe covers when in the house. Friendly and personable!!
We needed a service call for one of our toilets, Bannister was here in an hour! Pablo and his team make did an excellent job. Kept us informed as he was working. The problem was solved! Thank you
Israel and his entire team were professional, courteous , respectful and explained everything they were doing. They took their time and made sure that the job was done properly. They found some unexpected pipes when they were digging the trench and were very careful clearing the dirt around them. They cleaned up the area and restored the yard back to its original condition. We were very pleased with their work as we have been with all of our dealings with Bannister’s employees. Will definitely continue using Bannister in the future.
We will recommend Bannister Plumbing to anyone who needs service for plumbing. Will Langston replaced our water heater and did an excellent job.
Kurt Richard is very professional, fixed the issue- immediately and checked everything out thoroughly, he was very nice and respectful. Highly recommend Kurt for your AC needs.
Damian was Knowledgeable and did a great Job. I recommend them and their team was exceptional.
This plumbing company has a very positive reputation in the industry and the community. We’ve come to know it because it was highly recommended by customers and family members. Has been a great help, professional service and excellent work!
Appreciate the notifications when technician will be arriving. Service is excellent and thorough. Great follow up from company. Would definitely recommend.
I highly recommend Bannister Plumbing! All my dealings before the appointment were very pleasant, with clear explanation about pricing and business in general. The two technicians, Chris and Julio, were not only very competent and good at explaining what they needed to do, but also just delightful people to talk with and have in my home. I can’t say enough good things about them and the way they do their jobs!!
Israel and his crew came in and did a great job. They were fast, efficient, friendly, careful, and very professional. The work they did was very high quality.
Jonathon did a great job. He was knowledgeable, clean cut and very polite. He took time to explain things to me.
He installed it quickly and was done well. They did an awesome job. Thank you
The 2 young men they sent out was able to correct the furnace problem in just a few minutes. They were very polite & professional. They called b4 they got there which I appreciate. I would definitely recommend Banister Plumbing.
Kurt was knowledgeable about AC and about the questions asked. Gave us our options and told us to call if we have anymore questions.
Jabier was wonderful!!! Very informative, very respectful of the house, and kind. I appreciate good people, doing good honest work. He was very straight forward, didn’t try to take advantage of the plumbing situation at all. I would recommend them. Expensive, but worth it.
We had issues over a holiday and Bannister came out promptly to help. They were thorough with excellent customer service. Very happy with the job!
Kirby and all Bannister employees are great!
45 reviews matching