Bannister Plumbing and Air (bannisterplumbingandair.com) has a 5.0 out of 5 rating on OK.one, based on 45 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 7 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Scott Kaufman · 1 review · Experienced 2026-03-09 ·
★★★★★
whole house water filtration/purification system
My wife and I recently moved into a new home and got a quote from Bannister to install a whole house water filtration/purification system. Bannister wasn't the cheapest bid but they were friendly and we felt like they took into consideration our specific needs and explained to us the system that they would be installing. They showed up on time, were very polite and professional and seemed to take pride in their work. We feel like they went the extra mile providing outstanding customer service which is very important to us. We would definitely use them again and recommend them without hesitation.
Bannister Plumbing & Air gave me a really positive experience, their technician arrived on time, explained all the plumbing issues clearly, and worked efficiently without making a mess. They treated my home with respect, and I felt completely confident in their work. Their customer service was responsive and professional, making the whole process much easier.
Bannister Plumbing & Air delivered excellent service from start to finish. Their team was punctual, professional, and made sure to explain every step clearly, which really built trust. The quality of their work and the care they showed for the home truly stood out, making them a reliable choice for any plumbing or HVAC needs.
Scott was very knowledgeable and understood what needed to be done to repair the line. He explained the steps and timeline for the job. He more than exceeded my expectations and completed the job as expected. I appreciate his professionalism.
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Donna McCaskill · 1 review · Experienced 2025-10-14 ·
★★★★★
Jacob is always professional and does a…
Jacob is always professional and does a great job stays till it’s done
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jim stieve · 3 reviews · Experienced 2025-08-12 ·
★★★★★
Excellent Service!
All the technicians involved were extremely professional. Just a great experience overall! Many thanks to them!
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Kevin · 2 reviews · Experienced 2025-08-04 ·
★★★★★
Technician was very friendly and…
Technician was very friendly and professional!
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HBlanton · 1 review · Experienced 2025-07-11 ·
★★★★★
Pablo was very professional
Pablo was very professional, friendly, and experienced! He worked hard to get the job done, even through lunch. He was a blessing!
Will was awesome, as are all of your service men. He and the young man with him were both so professional, friendly and knowledgeable. Will explained everything very well and helped me understand what was needed. Please share our thanks to Will once again..
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Lana Z · 3 reviews · Experienced 2025-06-04 ·
★★★★★
An absolute joy to work with with
An absolute joy to work with! We needed service on our A/C and they worked with us to get to us ASAP. The technician was friendly and very knowledgeable!!! A+service! I highly recommend.
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Sharon Smith · 1 review · Experienced 2025-04-21 ·
★★★★★
Pablo went above and beyond! Everything was perfect!
Pablo went above and beyond!
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Frank Brown · 3 reviews · Experienced 2025-04-11 ·
★★★★★
Completely professional and courteous
Completely professional and courteous. Completely all work in timely manner and took the time to explain every question- highly recommended
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Richard C. · 1 review · Experienced 2025-04-09 ·
★★★★★
Great experience
Great experience
Jacob was very knowledgeable and friendly.
Chris is flippiin awesome! Professional and down to earth. My knowledge goes from knowing a tub from a sink and I’m sure he quickly figured it out and took the time to explain things on a level I’d understood without making me feel like an idiot. He approachable and makes you feel comfortable to ask question. It’s no way I’m going with another company other than bannister.
I am so happy with my experience anytime I call Bannister Plumbing and Air! Today was no different! Had the parts on the truck and were able to fix my problem all in one visit! No more leaky faucet or sprayer issues! Both men were very helpful and polite! Great job!
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Genna · 2 reviews · Experienced 2025-03-12 ·
★★★★★
They did an excellent job installing…
They did an excellent job installing our gas line and stove. Tristin and Braden were so nice and professional and very tidy too. I will definitely call them again.
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David Fleisher · 1 review · Experienced 2025-03-06 ·
★★★★★
Excellent, professional, meticulous
We think Bannister Plumbing is the most excellent plumbing company we have ever used. Chris was polite and professional. Using shoe covers to respect our home is extraordinary. After completing the work we needed, Chris inspected all of our faucets above and below the sinks. We know that our home is secure in Bannister’s hands. Thank you for providing excellent work and customer service.
