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Education & Training

bartleby

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200 reviews

4.1200 reviews
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About bartleby

Data updated
Website
bartleby.com
Category
Education & Training
Location
United States
Status
Unclaimed
Replies to negative
28% (11/40)
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About this business

bartleby is a student success hub, developed by Barnes & Noble Education, Inc. (NYSE:BNED) as part of its ongoing mission to serve all who work to elevate their lives through education. bartleby’s products and services are designed to improve student success and outcomes, offering pathways for learning that fit the schedules and demands of today’s student. Current offerings on the bartleby platform include bartleby learn, bartleby write, and bartleby research.bartleby learn is your guide to better learning, providing access to millions of step-by-step textbook solutions, a vast, searchable Q&A library, and subject matter experts on standby 24/7 to provide thorough answers to homework questions. bartleby learn helps ensure that users not only get the correct answer but that they’ll understand how to solve the problem on their own come exam time.bartleby write is your 24/7 stress-free virtual writing center. Designed to spot mistakes, build better writing habits and transform okay papers into stellar ones with its spelling and grammar check, plagiarism detection, and citation assistance. You’ll also receive a preliminary score so you’ll know how your paper stacks up. With bartleby write you can submit your papers with confidence.bartleby research sparks the write idea, helping students to jump-start their writing assignments. It offers access to thousands of student-penned essays that can act as thought starters for students struggling to draft their own paper.

Written by the business, not verified by us.

Is bartleby legit?

bartleby (bartleby.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 28% of negative reviews. Last updated 2026-09-07.

What people say

Subscription trap

Be very careful and be sure to read the small print. Bartleby exported hundreds of pounds from me by trapping me by exploiting me through a subscription trap. The company prays on vulnerable youngsters and unsuspecting adults. When I confronted their customer support (Richard, supervisor), he was incredibly helpful, point blank refused to consider a refund and put the blame on me. Thank goodness the government is putting an end to these subscription trap fraudsters. they should be ashamed of themselves.

Reply from bartleby2023-05-02

Hello Monica, We reviewed your customer service ticket and confirm that we've clearly explained on what grounds a refund was denied in this case. To add, a subscription confirmation email was also sent to the registered email at the time of sign up. Best practices suggest, all customers check financial account statements at a minimum of once per month to review charges. Feel free to reach out to us if you have further questions! https://www.bartleby.com/about/contact

Excellent

Excellent. I had a nasty discussion with someone else since I had not received your response. This person just gave me the run-around and I threatened to cancel but after seeing this response, I am very pleased. This verifies physical observation. Thank you, so very kindly.

Reply from bartleby2023-04-28

You’re welcome. Thank you for choosing bartleby!

This app is a waste of time and money

This app is a waste of time and money. Your questions only get rejected no matter how you upload them. There's just some type of "reason" it could not be answered. I subscribed to get quick help as they advertise and then it got rejected anyway 10 hours later.

Reply from bartleby2023-04-27

Hello Shane, Nothing brings us greater joy than helping you find solutions and understanding complex concepts. However, we'd like to clarify that we have no intention to falsely advertise a service that we are not offering at this point in time. There are a few reasons we may not be able to answer your question. If it is unclear why the question was rejected, please contact us at https://www.bartleby.com/about/contact and we'd be happy to review!

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