Good experience with BATIK air
Good experience with BATIK air. Recommended for everyone.
About Batik Air
Data updated- Website
- batikair.com
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 189 reviews
- Replies to negative
- 0% (0/222)
Do you own Batik Air? Claim this profile for free and start replying to reviews.
About this business
Maskapai penerbangan dengan layanan penuh yang beroprasi sejak Mei 2013. Batik Air melayani penerbangan ke berbagai kota di Indonesia dan Internasional. Merupakan bagian dari Lion Air Group.
Is Batik Air legit?
Batik Air (batikair.com) has a 1.6 out of 5 rating on OK.one, based on 262 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Many travelers frequently encountered frustrating flight delays, poor seating conditions, and a complete lack of communication from ground staff during their journeys. Consumers also reported dealing with unhelpful customer support teams, unexpected heavy fees for checked baggage, and sudden schedule changes that ruined their travel plans. Some reviewers were happy with the friendly cabin crew, tasty meals, and overall smooth, on-time flights that successfully met their expectations. A few other people also mentioned that the check-in process went quite smoothly and baggage collection at the airport was very quick.
Auto-generated from all reviews of this business. For reference only.What people say
Wow - Impressive service levels
3 months away from home, haven't seen my girl or family. I need to get to Singapore from West Papua to get the flight to London, I chose Batik. 3 flights to the leg, the first flight was a little late and this might just have the knock on effect I didn't need. At the end of the first leg, a Batic rep was waiting on the air bridge for me with my next boarding pass. At the end of the next flight, there was another rep waiting who wisked me off the air bridge at the side exit and down to the tarmac where a mini bus picked us both up and drove us to another terminal. The rep constantly on his phone as we walked the last leg and met one of his colleagues at the last check point, the 2nd colleage waiting for us with my last boarding card in his hand. Prioritised through security and to the gate where my plane was quite litterally waiting for me to board, they closed the doors behind me and we were away. In Singapore, no bag. That was a worry as I was london bound the next evening and only had shorts, T shirt and flip flops (winter in London). Reported the missing bag and headed for my overnight stay, impressed with Batik even though I was without my bag. The next morning I came down to reception for breakfast and my bag was already there waiting for me. I am immensely impressed with what Batik have just done for me
AirAsia
Garuda Indonesia
Malaysiaairlines
Scoot
Transnusa
Jetstar
Singapore Airlines
Lion Air Group