beneplace.com

We’re sorry to hear about your experience. It sounds frustrating to have to enter the information multiple times, especially if the reservation details were not saved correctly. Please give us a call and we’ll be happy to review your booking and assist with adding your children back onto the reservation or correcting any details. We’re here to help resolve this as quickly as possible.

We understand how frustrating it can be when pricing changes during the booking process. Hotel availability and rates can update quickly based on demand, which may cause prices to change even within a short period of time. If you’d like, please give us a call or share your order details, and we’ll be happy to take a closer look and see if there’s anything we can do to assist.

We appreciate the awesome feedback. Thank you and enjoy.

We appreciate the awesome feedback. Thank you and enjoy.

We appreciate the awesome feedback. Thank you and enjoy.

We appreciate your feedback and are glad to hear the site made it easy to browse available ticket options. If a transaction is declined, you may receive a notification from your bank or card provider asking you to verify the purchase. Once confirmed, you can simply return to the site and complete the booking again, as your selected order may still be retained in your cart. If you run into any issues, our team is always available to assist.

We apologize but online there are taxes and fees we must charge. However, our prices are still lower than buying from the box office. Please provide an order and we can always compare.

We appreciate the feedback. Enjoy the show and all the great deals as well.

We’re sorry to hear you experienced issues while trying to book your preferred hotel and understand how frustrating those errors can be. If you’re still looking for assistance, please don’t hesitate to give us a call—our team would be happy to help complete your booking and ensure everything goes through smoothly. We appreciate your patience and the opportunity to assist you.

We’re very sorry to hear about your experience and understand how frustrating this situation must have been. We would like to clarify that all taxes and fees are displayed prior to completing your purchase for full transparency. Hotel pricing, including taxes, is set by the property and can vary based on location, timing, and local regulations. Additionally, availability can change quickly, and cancellation policies are provided at the time of booking. That said, we truly want to help. Please contact us directly so we can review your reservation with the supplier and see if any exception or refund may be possible. Our team is here to assist and advocate on your behalf where we can.

We appreciate the kind feedback. Thank you so much and enjoy.

We’re sorry for the frustration. Tickets for MLB events are delivered and accessed through the MLB Ballpark app, which is required to view and use mobile tickets. If your phone is unable to download the app, we recommend contacting MLB directly for assistance, as they manage app access and ticket delivery. You’re also welcome to call us and provide your order number so we can review the purchase and see what assistance may be available from our side.

We appreciate the awesome feedback. Thank you and enjoy.

Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced during checkout. We understand that after entering your payment details and completing the transaction, an identity verification code was requested but never received, which ultimately caused the session to time out and void the transaction. We recognize how frustrating it can be to have to recreate a transaction after that, and we appreciate your patience in completing your purchase. Your comments are valuable, and we’ll be sure to share this feedback with the appropriate team as we continue working to improve the checkout experience. Thank you again for taking the time to let us know.

Thank you so much for your feedback. Enjoy all the great deals.

We’re truly sorry to hear about your experience, and we understand how upsetting and stressful this situation must have been—especially while traveling under such difficult personal circumstances. That is certainly not the experience we want for any guest. To provide some clarity, car rental companies make the final determination at the rental counter regarding credit qualifications and payment requirements. While the reservation itself was valid, the rental location ultimately declined to release the vehicle due to a credit-related requirement, which is outlined in their rental terms and enforced directly by the rental provider at pickup. We completely understand how frustrating it is to learn this at the counter, and we’re sorry for the inconvenience and added expense this caused, including having to secure alternate transportation. We also recognize how distressing this must have felt given the reason for your trip, and we truly empathize with that. We take feedback like yours seriously and will be sharing your comments with our rental partner for review. If you’d be open to it, we encourage you to contact our customer support team directly with your reservation details so we can review what options, if any, may still be available on our end and ensure your concerns are fully documented.

We appreciate the awesome feedback. Thank you so much and enjoy all the great deals.

Thank you for sharing this with us. We understand how frustrating this experience must have been. Based on what you’ve described, it appears that your first hotel option did not go through as expected, as the system was rejecting the reservation and indicating that the hotel details did not match. We’d like the opportunity to review this more closely and better understand what occurred. Please provide us with the order number or kindly give us a call.

We apologize, but if a booking is non‑refundable and you are requesting a refund, our supplier requires that we first submit a cancellation request on your behalf. Once submitted, the supplier will review the request and determine whether an exception can be made; however, approval is not guaranteed. Please provide your order number so we can review your reservation and look into this for you.

We appreciate the awesome feedback. Thank you so much and enjoy!