glad I checked this first
glad I checked this first. I would never order from here after looking up the reviews. Sounds like a terrible company.
About Bestbestones
Data updated- Website
- bestbestones.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 46 reviews
- Replies to negative
- 0% (0/120)
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Is Bestbestones legit?
Bestbestones (bestbestones.com) has a 1.0 out of 5 rating on OK.one, based on 120 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 99% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. Consumers frequently noted that the products received did not match the advertised descriptions, arriving in incorrect sizes and substandard materials. People pointed out that the garments felt extremely cheap, smelled unusual, and resembled poor imitations rather than the items shown online. Some reviewers were not happy with the return process, stating that customer support was completely unresponsive and refused to issue any refunds. Buyers additionally mentioned that shipping took a very long time and returning merchandise required paying expensive international mailing fees. Customers expressed deep frustration regarding these issues.
Auto-generated from all reviews of this business. For reference only.What people say
This company accepted my order
This company accepted my order, took payment a month ago and I have never received the items. I would never buy from them again and warn everyone - o not buy from this organization. I am reporting them to FTC, BBB, banks, US Treasury and will go on social media until they are out of business. I would not give them 3ven 1 star but there is no option to say negative rating. I fear they are tied to Chinese scam artists.
To bad there is not a zero
To bad there is not a zero. Not scammed but very disappointing. Only offered a 10% refund on my 100 dollar purchase after showing a 30 day refund on site. Guess I will sick my cc company on them to get my money back.
Total scam
Total scam. Took over a month to arrive and are nothing like the merchandise depicted in pictures or description. The cheapest fabric imaginable. Do not order!!!!!!!
False advertising
I saw them advertising a Suede jacket for $68. If it were for cheap ($20-$30), I would immediately classify it as a scam. But this was $68 so I went ahead and ordered it. It took more than a month to arrive. Then when I inspected it I discovered that it was made of cheap polyester! This is from China and it's a pain trying to get a refund or return it. So, I'm just $68 poorer. Avoid them!
I got scammed, too
I, too, was scammed. I allegedly purchased a "Cashmere Sports Sweater." When it arrived, the label said it was 100% polyester.
total scam
The sweaters were absolutely not cashmere as advertised but some kind of stretch blend fiber. No brand labels, but one small label that said 35% cotton and 65% polyester! Advertised on their site as cashmere! Total frauds. Do not buy from this company!
This company is a scam from China
They use this and similar websites like shoeloom.com to get you to buy products of apparently high quality. The products you receive are cheap counterfeits nothing like what was advertised. Their customer service is very slow to respond (Oliver) and only offers a 10% refund when they had promised money back guarantee. Stay away and only shop on credible websites with guaranteed customer service (like Amazon).
These guys are a Total Fraud!
These guys are a Total Fraud!! Shirts arrived not looking at all like they were advertised. The package was damaged and burst open. The shirts had stains on them. Emailed their customer service department but zero help there. Had to contact Capital One for a fraud refund.
Buyer beware! You pay for returns and the postage is to China and very expensive.want to give this one star
I didn't want to give this one star. I ordered four of the polo shirts. They are thin and tight as hell. I asked for a refund and got all kinds of run around. Beware! They donot provide return shipping and I found out at the post office that it would cost $80.00 to ship back to them for a $110. 00 sale, clearly not worth it. They put me through the ringer offering me 10% back or I should give them to somone as a gift before they would give me their address to return the items. These guys are charlatans and you will not get what you paid for. After all they put me through, I couldn't even trust that the address in China was their actual address. Needless to say, i had to eat the $110.00s. I hope, atleast some homeless person benefits from them at the shelter I left them at.
Shoes do not represent ads and were way…
Fraud alert! Run! Shoes don’t represent ads and were way too narrow. When I tried to return product for full credit within a couple of days, the Chinese company would not comply.
scam company
They do not refund or exchange
I ordered two men's sweaters November 19th, for a birthday gift November 30th. They did not arrive until December 12th, long past the needed date. I would have still used them, but they did not fit. I asked for an exchange or refund and the company refused. They would only give me a 10% discount on my next order. No thank you.
The quality was not as advertised
The quality was not as advertised, and although I requested "small", it was closer to a "large" with sleeves extremely long. They would not exchange and would only refund 10%. but I have yet to receive even that, if ever.
Really lousy customer service
I ordered shoes, 8.5 in size, but received shoes that were 9-9.5, even though the shoes were marked 8.5. In addition the quality of the material was terrible. I requested a return address and a refund only to receive an email asking me to take pictures of the shoes and then send them to an address in China. Thats when the Chinese-style negotiation begun. I was offered 25% refund, then 30% and keep the shoes......the back-and-forth is still going on as I write this. It's very frustrating to go thru this process and get nowhere. I would discourage anyone from considering buying the bestbestones products. their customer services in virtually non-existent.
This company never sent me the…
This company never sent me the merchandise. They say they refunded my money but I never received it. Don't order anything from this company!
Never received the shoes I ordered on…
Never received the shoes I ordered on Nov 6, even though the tracking info indicates the item is in Orlando on 11-19. SCAM don't be sucked in
This is a fraud and a scam
This is a fraud and a scam. They offer a "leather jacket" and then send you a poorly made cotton fabric resembling suede. Worst of all, they refuse to return your money. Stay away from these vendors and in particular Chinese sites that look "too good to be true."
Never received the merchandise
Never received the merchandise. I chat with them online and lady could not track the item because the tracking number is fictitious. This is nothing but fraud and deceit.
Don't do it
Don't do it! You thought it was too good to be true? Well, you were right. The merchandise never came. The customer service e-mail is not real. All e-mails I sent to it were returned undeliverable. Capital One thank goodness has 100% fraud protection so I will eventually have this charge erased, but the truth is, it's not worth the hassle.
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