Really lousy customer service
I ordered shoes, 8.5 in size, but received shoes that were 9-9.5, even though the shoes were marked 8.5. In addition the quality of the material was terrible. I requested a return address and a refund only to receive an email asking me to take pictures of the shoes and then send them to an address in China. Thats when the Chinese-style negotiation begun. I was offered 25% refund, then 30% and keep the shoes......the back-and-forth is still going on as I write this. It's very frustrating to go thru this process and get nowhere. I would discourage anyone from considering buying the bestbestones products. their customer services in virtually non-existent.