Best Plumbing Heating and Cooling LLC (bestplumbingandhvac.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is good. 76% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
Clean!!
The machine they brought into my house was even clean!! I was shocked! All other companies I have used, and there have been a lot, are disgusting and left a mess! I have used most companies in northeast Colorado and surrounding Nebraska towns! Best is named correctly! Very professional!!
Jesse is an excellent, experienced, dedicated and consciousness employee and technician. Always explains what and why he is doing. A stoic professional who listened carefully to all my concerns and addressed each & every one. Never with any pressure. Always had my best interests in focus. Jesse understood and was sensitive to my financial limitations. He made it known he was available for questions and concerns at anytime. Jesse did a super job! I am pleased and comfortable knowing he did the job correctly, which was a main sewer spot repair & dual cleanout. You have a dedicated and highly skilled employee in Jesse. Jesse really cares. His customers are #1. Thank you Jesse.
A
Albert L Kasten SR · 1 review · Verified · Experienced 2025-08-14 ·
★★★★★
If I could give Best Plumbing more than 5 stars I would
Bob was very professional and helpful while in our home to replace a broken water heater.
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D L · 1 review · Verified · Experienced 2025-08-05 ·
★★★★★
Don't waste your money
They hardly did anything, we ended up having to go look at it and figure out the problem ourselves or they were going to charge over a grand to snake a drain and add to a pipe, and they drove 25 miles and charged me a traveling fee. I am absolutely NOT impressed. Trust me when I say, do your research and look elsewhere.
Technician diagnosed serious problems with air-conditioning. Was given 3 repair options ranging from $3,800 to $6,600. I got a second option. Long story short, air-conditioner cleaned. repaired and up and running great all for $201.00 by local business. Best Plumbing and Heating lost my business forever!!!
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Carter · 1 review · Verified · Experienced 2025-06-23 ·
Jesse was professional, personable and understanding when I could not afford the most expensive plan. Jesse and Logan did a super job in installing my washer and dryer. They also took the old appliances away. I really appreciate that.
I had no problem with service as that was great, very timely and came to my house the day of calling. They followed up well, my issue is the charges. I knew there was going to be charges related to some difficulty getting to the pipes and to move my water softener but I didn’t realize it was going to be almost $1000 extra dollars in charges. I was never notified of this and am very upset considering I was quoted $3000 and was told it was going to be less due to not being able to perform some task due to potential to cause damage, but at the end of the day paid $4000 dollars. I felt blind sided and taken advantage of as this was never explained to me. Due to this lack of transparency I will not use Best plumbing again.
Jessie did an outstanding job! Had other minor issues( gaskets) that he took care of without hesitation with no charge! Misunderstanding initially on what was to get done, but all solved as planned! Highly recommend Jessie
Vincent Ramirez was very professional, helpful and met all our plumbing needs with his visit! I would recommend Best Pluming to anyone needing a plumbing job done. They were on time, apprised us when we would expect them. Best plumbers I’ve done business with in this area!!
Jesse and Logan came to fix a broken pipe, and what started as one issue quickly turned into a series of problems. Despite the challenges, both of them were absolutely amazing! They were professional, friendly, and extremely hard-working. They didn’t stop until the job was done, and I could tell they genuinely cared about providing top-notch customer service. They worked efficiently and even stayed after hours to ensure everything was fixed and up and running. I couldn’t be more grateful for their dedication and commitment. Highly recommend!