Best Plumbing Heating and Cooling LLC (bestplumbingandhvac.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is good. 76% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 28 of them were added in the last 12 months. Last updated 2026-08-10.
After multiple visits, $1400, cameras being run into vents and no answers we decided we would just replace duct system under house as air not reaching back of house. No clogs or obstacles were seen however we do have several vents taped up to stay in place. We were told 2 weeks we would have estimate. It has now been months and no estimate, no reply back, no answers and winter is knocking at the door. Used to be a top notch company so very disappointed and not quite sure why unable to get an estimate to replace duct work.
Work that was done was very good. However, prices were absurdly high. I could've hired other professional plumbers at a substantial savings. Plus I had to argue to prove that a defective ball valve/shut off valve was actually from previous work you had done less than six months earlier.
These people are fabulous! I have never had quite the experience with another vendor that I've had with Best. They are on the job immediately with whatever request I have made immediately, or at least as soon after, as humanly possible. They are, without doubt, the most courteous, helpful and willing professionals I've dealt with. Their work is timely, calls are returned right away and the work they have done for me is impeccable.
Reply from Best Plumbing Heating and Cooling LLC2023-08-03
Such a fantastic review!! Thank you so much! We will keep striving to give the best experience possible!!
