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Events & Entertainment

Betnuvo

102 reviews

3.7102 reviews
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About Betnuvo

Data updated
Website
betnuvo.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
0% (0/26)
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betnuvo.com

Is Betnuvo legit?

Betnuvo (betnuvo.com) has a 3.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 25% give 1 star; The business has not yet replied to negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-27.

What people say

K
Kristoffer HellqvistCanada · 5 reviews · Experienced 2026-04-25 ·

No support & they took my money.

Attempted getting in touch with support on numerous occasions, not once did they answer their phone, or respond to my chat support messages. I won, over $1,000 then it randomly said "error, please close page" then when I re loaded the page they had brought my balance down to its original deposit amount, took all winnings away and all I was left with was my original deposit amount. Once again, I attempted contacting them, and absolutely no response. Horrible casino, I have zero clue of their regulated in Ontario. DO NOT USE THIS SITE!

J
JayUnited Kingdom · 5 reviews · Experienced 2026-01-28 ·

absolute scum

following my previous review - theyve now voided my balance and closed my account, which had legitimate winnings, for calling them out and telling them they are thieving scumbags after weeks on weeks of attempted withdrawals that were rejected for no reason, and no communication from support - only silence when it comes to paying out - before that they were eager to get all my KYC details. This is clearly an attempt to avoid paying out. stay well, well away from this scamming scumbags.

c
customerUnited Kingdom · 18 reviews · Experienced 2025-06-18 ·

Complete scam

Complete scam They are still refusing to close my account, I spoke countless times to the chat email and every time is "i pass the information to the relevant department, it should be closed in 24h" but of course, nothing happened After stealing my money and refusing to pay!!! Also, I get hundreds of emails now from dodgy companies so maybe that's why they are not closing account, to sell your data to other scam companies

N
N/AUnited Kingdom · 3 reviews · Experienced 2025-05-10 ·

The worst company I’ve ever used.

Absolutely awful company. They prey on vulnerable people. I opened an account around 2 years ago, I lost control of my gambling & asked them to close down my account immediately, indefinitely. After 3 separate emails spread over a few weeks, with reassurances that my account would be closed, here we are 2 years on, the account still fully open. This time though, I won. Since my account opened, I’ve deposited over £500 GBP. I tried to withdraw a tiny amount (£100 GBP), only for it to be rejected. They want an even more thorough verification process. I’ve sent bank statements, phone bills, images of my card, only for them all the be rejected. They’ve been more than happy to continuously take my money, even when I’ve emailed for them to close it down, yet as soon as I win, they won’t pay out. Disgusting company, every 1* review is real. Avoid these, they are unlicensed, malicious & they prey on vulnerable people.

Tiago OliveiraUnited Kingdom · 15 reviews · Experienced 2025-04-16 ·

Scam – Stay Away!

My experience with Betnuvo was just like many others here, I got scammed. Last week, I tried to withdraw my money and it was rejected twice. First, they said it was due to high requests. Second time, they blamed the weekend and told me to try again on Monday. I tried again on Monday and today, rejected again. I went to the live chat for the 4th or 5th time, and as soon as I typed "hello", I got kicked out and the chat icon disappeared from my account. Don’t believe any of the positive reviews, they’re fake and paid for. The company will tell you that bad reviews come from people who lost their funds, but the truth is they’re scammers and they will not pay you no matter what you do. Save your money and stay far away from this platform!

yulazduFrance · 1 review · Experienced 2025-03-11 ·

NEVER PLAY WITH THIS SCAMMERS !!!

NEVER PLAY WITH THEM, THEY ARE THIEVES !!! NE JOUEZ JAMAIS AVEC EUX, CE SONT DES VOLEURS !!! They refuse to pay my winnings under the pretext of KYC issues, even though I have sent all the required documents. First, they rejected my proof of address, claiming that it was in French – which is obvious, since I live in France. They then demanded an English version of the document. I eventually managed to obtain it and sent it to them immediately. Then, they deliberately delayed the validation for an extra week, bringing the total wait time to two weeks since the start of the KYC process. And in the end? THEY REFUSED TO VALIDATE THE DOCUMENT AND ASKED ME TO SEND THEM A PAPER VERSION! I have played on many online casinos, but this is the first time I have seen such abusive and probably illegal practices, clearly designed to scam players and confiscate their money. PLEASE, DO NOT SIGN UP WITH THEM. INSTEAD, REPORT THESE SCAMMERS! THEY MUST BE HELD ACCOUNTABLE. **En français**: ls refusent de payer mes gains sous prétexte de problèmes de vérification KYC, alors que j’ai envoyé tous les documents requis. D’abord, ils ont rejeté mon justificatif de domicile en prétextant qu’il était en français – ce qui est logique, puisque je vis en France. Ils ont ensuite exigé une version en anglais du document. J’ai fini par l’obtenir et je leur ai envoyé immédiatement. Ensuite, ils ont délibérément retardé la validation d’une semaine supplémentaire, portant le délai total d’attente à deux semaines depuis le début du processus KYC. Et au final ? ILS ONT REFUSÉ DE VALIDER LE DOCUMENT ET M’ONT DEMANDÉ D’ENVOYER UNE VERSION PAPIER ! J’ai joué sur de nombreux casinos en ligne, mais c’est la première fois que je vois des pratiques aussi abusives et probablement illégales, clairement destinées à escroquer les joueurs et à confisquer leur argent. S’IL VOUS PLAÎT, NE VOUS INSCRIVEZ PAS CHEZ EUX. AU CONTRAIRE, SIGNALEZ CES ESCROCS ! ILS DOIVENT RENDRE DES COMPTES.

T
TomasCzechia · 21 reviews · Experienced 2025-01-09 ·

TOTAL SCAM - AVOID!!!!

Total scam. I've been trying to withdraw my money since 25/11/2024. The betting company keeps making excuses. First, they said there were too many withdrawal requests, then it was the weekend, and the payment was automatically rejected. After that, several of my withdrawal attempts weren't even acknowledged. I tried withdrawing money again on 6/1, but it was rejected with the excuse that my bank statement was outdated. I sent them the updated statement via email, and to this day, no one has responded. The live chat keeps repeating that I will receive a reply. I strongly recommend avoiding this casino because you will never get your money. They won’t respond, and after some time, they’ll claim your documents are outdated and start the whole cycle again. It cost me 350 EUR—don’t register, or you’ll lose your money.