Chamonix Skin Care (betterskintoday.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
d
david h · 1 review · Experienced 2023-11-27 ·
★★★★★
I have bags under my eyes
I have bags under my eyes. After hearing a number of celebrity endorsements on the radio including Sean Hannity I decided to try the package of products. I have no doubt it can and has helped many people but unfortunately I saw no improvement. Many in my family have this condition so maybe creams cannot help me. I reached out to the company requesting a return label so I could return the products and use their money back guarantee since I was within 30 days of purchase. It took three attempts (first calling and talking to customer service and then two email attempts) before receiving an email return label. When it was received, the bar code was very blurry. I tried to improve and enhance it to print something better without success.I took it to UPS as instructed hoping they could still use it. They could use the address but were unable to scan the bar code which would have made it free to return. I had to pay to return the product. I emailed a copy of their return label and my receipt for shipping.
Over a week later, no refund on returned products
No reply on shipping issue
I totally understand that even though their product didn’t help me, it can still be a great product.
How you handle customers is what determines a great company.
R
Robert A. Whatley · 1 review · Verified · Experienced 2023-03-16 ·
★★★★★
Poor to Non-Existent Customer Service
I have found it impossible to reach customer service to return a product they keep shipping to me without it having been ever ordered! I challenge anyone to find a care provider on their website! Then once you find one, you have to send an email, which I did about a week ago, with no response!
Selecting products to purchase was quite easy. I enjoy the products I recently purchased today. When I elected to redeem some Happy Points, the website kept sending me to the same screen which reflected an area to click on to redeem Happy Points. It was a little frustrating but appreciate the opportunity to redeem some Happy Points. ct
Customer friendly online interface. Fast shipping and easy package tracking. Excellent selection of product choices and provides opportunities for product discounts.
When I did my last review I mentioned that I had accidentally spilled 3/4 of the bottle, the company sent me a replacement. I was shocked they did that for me so that I could get a true result of the product. I'm in love with the product results. I even have my sister in law using the product.
The products I was looking for (and some great deals!) were easy to find. With your specials, they were also very affordable. I love my skin on Chamonix!
M
ME · 3 reviews · Verified · Experienced 2023-03-15 ·
★★★★★
I love the immediate effects and under…
I love the immediate effects and under eye stem cell cream. these are the absolute best products. However, I do feel that the daily facial cleanser is a bit harsh; it does not soften the skin at all.
I had a problem previously with the discount not showing up when I went to pay. This time it was there and I was able to complete my order. I really do love the Dark Spot corrector and was happy it was back in stock.
They included a product that I had not ordered oduct that I had not…
They included a product that I had not ordered. I only wanted 1 genucel immediate effect and they added 1 deep firming serum, my order #22277297 was only for $59.25. If you do this again, I am going to quit ordering from your company. I want to here from you immediately. Home#813-353-9494 or cell-813-380-7052 Thank you, Maritza Tamayo
Easy purchase plus free gifts - looking forward to receipt of my purchase.
B
Barbara · 2 reviews · Verified · Experienced 2023-03-09 ·
★★★★★
It works!
I have tried many different products and this is the only product that does what it said it would do. Plus no transitional break out like one might get when trying a new product. I am really liking my skin at 55. Thanks!
M
Mary Anne · 1 review · Verified · Experienced 2023-03-07 ·
★★★★★
Ease of shopping
I am super busy and frequently get frustrated trying to purchase certain products online. Chamonix site is a breeze. Products categorized by type and clear pricing. What an enjoyable experience. PS. I love their products
A
ANNE · 7 reviews · Verified · Experienced 2023-03-06 ·
★★★★★
Website has various formats
Website has various formats. The Sean Hannity referral did not show item I purchased from the email site I eventually used.
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sue fernando · 4 reviews · Verified · Experienced 2023-03-05 ·
★★★★★
i’ve noticed my skin is brighter and…
i’ve noticed my skin is brighter and wrinkles much less visible around my eyes.
